Clinical Supervisor Regional Practices (RN)

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: CCA-Penn Primary Care and Penn Specialty Practices

Department: Shared Services Internal Med

Location: Penn Medicine Washington Square- 800 Walnut St

Hours: Full-Time

Job Summary:

Under the direction of the Practice Leadership, the Clinical Supervisor is responsible for clinical leadership of the daily activities in the practice. Incumbent is responsible for direct oversight of practice-based clinical staff.

Accountabilities:

Clinical Services

Responsible for ensuring clinic services are provided in safe, efficient, and competent manner. Develop/update present systems and monitoring for clinic flow, equipment maintenance, supply availability, environmental safety, etc.
Provide ongoing assessment of needs with consideration of future directions for clinical services, capacity for patient services, and staffing needs in conjunction with other leadership. Direct involvement in strategic planning for future expansion related to the department.
Ensures delivery of patient care, by self and clinical team, is safe, competent, and individualized within established guidelines and policies
Reviews clinical documentation for compliance, provides staff education, oversees the POCT processes.
Responsible for investigation and resolution of any safety net related to the clinical practice.
Participates in direct patient care activities as needed.
Maintains clinical leadership knowledge by participating in nursing and medical conferences and activities.

Department Management

Manages and supervises the delivery of care by practice-based clinical staff. Utilizes available staff to provide optimal delivery of care. Evaluates patient schedules and ensures staffing levels are adequate for patient needs and department operations.
Serves as manager to clinical staff: interviews and selects new staff for the practice, orients new hires, and maintains competencies of clinical staff, performance management, staff development, accurately records time worked in eStar, holds self and staff accountable to established expectations.
Ensures optimal patient flow. Addresses needs of practice and escalates operational issues to Practice Leadership.
Orders clinical supplies/equipment and/or provides oversight of ordering requisitions maintaining adequate inventory while focusing on cost-containment and budgetary controls.
Serves as a teacher and role model for clinical and non-clinical staff.

Staffing

Delegates duties to appropriate staff according to licensure and training. Oversees the work of the clinical staff in the practice. Instructs clinical staff on any new procedures.
Makes assessments and develops plans for effective utilization of staff. Develops standard staffing guidelines, cleared by Practice Leadership as needed with scheduling.
Develops and implements process for appropriate triage of all clinical calls.

Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Other duties as assigned to support the unit, department, entity, and health system organization UPHS Organizational Behavioral Competencies

Qualifications:

Bachelor's Degree-Nursing (Required)
5+ years of experience as a professional nurse (Required)
3+ years of managerial experience, ideally in a fast paced healthcare setting (Preferred)

Licenses, Registrations, and Certifications:

Current BLS certification (through AHA) (Required)
Current RN licensure for state in which you work (NJ) (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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Provides patient care, which demonstrates a comprehensive knowledge of normal physiology and disease pathophysiology, appropriate nursing and medical interventions and a knowledge of the principles of growth and development over the lifespan. c. Implements patient post care based on evidence-based practice. d. Documents patient response to treatment and effectiveness of care. e. Ensures appropriate completion of chart and other documentation, including transcription and implementation of physician orders, and computer entry. Actively counsels clinical team as appropriate for missed documentation. f. Ensures that no unapproved abbreviations are used when documenting on patient’s medical record. g. In collaboration with the physicians able to intervene as appropriate to prevent complications. h. Implements nursing/physician orders that result in achievement of patient, nursing, and physician goals. Evaluates, revises, and improves patient care using creative strategies, current research findings, and consideration of age-specific accommodations i. Demonstrates initiative and self-direction in completion of assigned responsibilities in accordance with department needs. j. Performs selected therapeutic interventions and diagnostic procedures according to department standards as ordered to include but not limited to: ¨ point of care testing ¨ administration of IV Lasix as ordered by provider ¨ initiation and maintenance of oxygen therapy ¨ 12-lead ECG ¨ code cart check to be completed at beginning of shift ¨ 2 patient identifiers will be utilized before performing these interventions and/or procedures k. Assists patients physically by providing physical support through pushing, pulling, lifting, reaching, turning, kneeling, standing, sitting and balancing, and psychologically by providing emotional intervention. l. Demonstrates ability to perform with clinical proficiency in crises and medical emergencies. 4. Communicates and collaborates with patients, physicians, family members, and other health care disciplines in order to achieve excellence in patient care. a. Utilizes effective interpersonal skills including interaction with staff through understanding, talking, hearing, seeing and listening. b. Involves patient/significant other in all aspects of the plan of care, serving as advocate when necessary. c. Consistently and continuously communicates, consults and shares pertinent information regarding changes in patient status and patient care. d. Uses interpersonal communication techniques that show a willingness to accept and give constructive feedback for the purpose of promoting professional excellence. e. Effectively communicates pertinent patient/significant other information during hand off of care or between departments report according to SBAR standards. f. Demonstrates leadership skills in team building and interpersonal relationships to create a cohesive and productive environment. Credentials: Education or Equivalent Experience: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. 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