We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job highlights Identified by Google from the original job post Qualifications CPR Certification required Medical Assistant certification or registration EMR experience required 2 or more years of experience working with geriatric patients Strong communication skills and customer service orientation Demonstrates problem-solving skills, accountability, and a flexible, positive attitude Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Experience in a fast-paced healthcare environment Ability to work collaboratively in a team setting Experience with home-based patient support Benefits Competitive benefits including paid vacation and sick time Generous 401K match with immediate vesting Health benefits Responsibilities This position involves working closely with care teams to provide exceptional patient experiences, assist in health assessments, and perform routine diagnostic testing The role requires flexibility, attention to detail, and strong problem-solving skills to effectively support patients and healthcare providers Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule Delivers an exceptional patient experience, and helps patients prepare for their provider visit Obtains vital signs, chief complaint and reviews medications Delivers patient screenings per protocols Orders supplies and stocks exam rooms Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies Ensures exam rooms are clean, safe, and ready for patient visits Under direction of an RN, provider and/or protocol, provides telephonic support to patients Assists providers, RNs or social workers with home based support for high risk members, as necessary Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc Performs waived laboratory testing Schedules diagnostic testing Applies or assists with application of durable medical equipment Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols Participates in care team meetings to discuss patient care and clinic operations Other duties, as assigned Job description About the position The Medical Assistant/Phlebotomist at Oak Street Health plays a crucial role in delivering high-quality, community-based healthcare. This position involves working closely with care teams to provide exceptional patient experiences, assist in health assessments, and perform routine diagnostic testing. The role requires flexibility, attention to detail, and strong problem-solving skills to effectively support patients and healthcare providers. Responsibilities • Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule , • Delivers an exceptional patient experience, and helps patients prepare for their provider visit , • Obtains vital signs, chief complaint and reviews medications , • Delivers patient screenings per protocols , • Orders supplies and stocks exam rooms , • Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies , • Ensures exam rooms are clean, safe, and ready for patient visits , • Under direction of an RN, provider and/or protocol, provides telephonic support to patients , • Assists providers, RNs or social workers with home based support for high risk members, as necessary , • Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc. , • Performs waived laboratory testing , • Schedules diagnostic testing , • Applies or assists with application of durable medical equipment , • Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols , • Participates in care team meetings to discuss patient care and clinic operations , • Other duties, as assigned Requirements • CPR Certification required , • Medical Assistant certification or registration , • 3-5 years in a Medical Assistant role preferred , • EMR experience required , • 2 or more years of experience working with geriatric patients , • Phlebotomy Technician Certification preferred , • Strong communication skills and customer service orientation , • Demonstrates problem-solving skills, accountability, and a flexible, positive attitude , • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) , • US work authorization Nice-to-haves • Experience in a fast-paced healthcare environment , • Ability to work collaboratively in a team setting , • Experience with home-based patient support Benefits • Competitive benefits including paid vacation and sick time , • Generous 401K match with immediate vesting , • Health benefits Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Overview Provides essential support to clinical staff and patients to ensure seamless delivery of care. Involves traveling to various patient locations, assisting with clinical and operational tasks, performing phlebotomy, and maintaining compliance with care standards. • Prepares patients for clinical visits, obtaining comprehensive medical histories, medication lists, and vital signs (e.g., blood pressure, pulse, temperature, height, weight). • Assists with routine diagnostic tests and procedures as directed by the clinical team. • Performs blood draws with precision and care (Phlebotomy), ensuring proper handling of specimens according to protocols. • Travels to patient homes or care facilities, adapting to diverse environments (e.g., multi-family residences, facilities with pets, walk-ups). • Transports and operates required medical equipment and supplies (up to 30 lbs.) using VNS Health-approved carrying cases. • Conducts exam and sterilizes equipment in compliance with infection control standards. • Assists clinical staff with virtual patient exam and minor procedures, utilizing virtual equipment. • Maintains quality standards to ensure the equipment functions accurately based on manufacturing guidelines. • Accurately documents patient information, clinical updates, and encounters in the electronic medical record (EMR) system. • Ensures all required documentation is complete, timely, properly identified, and includes necessary signatures and dates. • Participates in interdisciplinary team meetings, case conferences, and clinical supervision sessions to ensure continuity of care. • Provides services in accordance with all regulatory and compliance standards. • Assists Clinician in reinforcing patient and family education about care instructions, medication adherence, and preventative health practices under the guidance of clinical staff. • Supports daily operational needs of the VNS Health-affiliated Medical Care at Home practice, ensuring goals and performance targets are met. • Schedules patient appointments, manages follow-up reminders, and responds to routine inquiries in a timely, professional manner. • Facilitates communication with the patient’s Care Manager and/or Primary Care Provider (PCP) by preparing referral letters, clinician visit notes, and follow-up documentation. • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: Certified Medical Assistant (CMA) required or Registered Medical Assistant (RMA) required and Medical Assistant, Home Care preferred and NYS Phlebotomy certification preferred Education: Certified Medical Assistant or Registered Medical Assistant from an approved accredited organization, for example- The Association of Medical Assistants (AAMA) or The National Healthcareer Association (NHA).Completion of a Medical Assistant program required High School Diploma or equivalent preferred Work Experience: One year of experience in a medical practice, home care, or similar setting required Strong interpersonal, organizational, and multitasking skills. Proficiency in EMR systems and Microsoft Office Suite. preferred Skilled multitasker with a patient-focused mindset who thrives in providing patient-centered care preferred Pay Range USD $23.17 - USD $28.96 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.