CMA Jobs in Millbrae, CA

UCSF Health

Medical Assistant 2

Job Summary JOB DESCRIPTION Under the supervision of the UCSF Primary Care Administrative Nurse Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant assists in the delivery of care to patients at UCSF Primary Care. The Hospital Assistant will be primarily responsible for the members of their primary care team as well as providing back up support to other teammates. The Hospital Assistant will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. S/he will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. S/he is required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The MA must have flexibility to cover multiple UCSF medical center primary care and multispecialty clinic sites. Responsibilities DUTIES & ESSENTIAL JOB FUNCTIONS % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 40 YES Performs routine clinical functions, including but not limited to vital signs, height, weight, pain screening , allergies, medication reconciliation, and documentation of chief complaints, patient screening questions, social history screening, medical/surgical and family history, annual health screening, signs established protocols and pends all care gaps. Updates HCM banner. Carries out orders, hands AVS, schedules follow up and discharges patients. Documents use of interpreter as appropriate. Work with interpreting services to facilitate interpreter participation for medical appointments in person, by video or by phone. Upon successful completion of UCSF specific medication administration test, training, modules and observations, HA II can administer injectable vaccines after verification of medication and dose with provider immediately prior to vaccine administration Participates in daily huddles and monthly leadership rounds. Assists Nurses, Providers and patients in preparation for exam and/or procedures Able to perform instrument processing procedures in outpatient clinic and maintain all appropriate logs. Assist in complex medical procedures. Successfully complete all appropriate competencies to ensure appropriate training and skill to assist and set up for said procedures. Act as chaperone as needed for medical providers. Transports patients as directed and ensures their safety. Monitors patient flow in and out of the clinic. Utilizes ambulatory non-provider protocols to order and sign FIT kits, GC/CT, Mammogram, Monofilament foot exam, multistix, urine pregnancy. Obtains specimens and performs simple Point of Care Testing as directed. Testing as directed. Including QA/QC and EKGs. Obtains specimens and performs simple laboratory procedures conforming to all policies and procedures related to specimen handling and processing. Performs phlebotomy (if CPT 1 certified) procedure on all ages to include pediatric, adult and geriatric patients. Participates in updating mandatory logs (i.e.: temperature log, disaster cabinet log, crash cart log) Completes referrals to other providers as ordered by the physician. Obtains authorizations from insurers for medications Performs clinical activities in an accurate and timely manner Assist physician staff in writing and sending out patient communications Complies with all Ambulatory Services and Medical Center policies and procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by TJC/Title 22 Completion of annual competency testing Ensures all medication cabinets remain locked at all times. 40 YES Organizes activities based on the needs of patients while maintaining the effective flow of patients through the practice. Adjusts clinical support activities to reflect changes in priorities during practice sessions. Maintains open communication and facilities continuity of care for patients and/or family with members of the health care team through phone contact, verbal interaction and /or written reports including UCSF MyChart Patient Portal and APeX InBasket messaging. Utilizes electronic chart information. (i.e., labs, appointments) to contribute to patient care Obtains, records, and conveys information clearly and concisely. Demonstrates courtesy, common sense, and follow-through in all telephone communications, maintaining the Telephone Standards as established by UCSF Medical Center Fosters/maintains positive public relations (patients, family, visitors and staff). Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients perceive interactions as positive and supportive Participates in in-reach/outreach health care maintenance projects as directed. Notifies providers of patient delays and service issues. Acts and advocates for patients to help facilitate provider punctuality in seeing patients according to schedule Communicates provider delays with front office team and makes regular announcements to waiting room as needed when delays are over 30 minutes. Shares pertinent information and observations with other health team members. Identifies and communicates problems to the nursing staff or appropriate supervisor Offers suggestions for change or improvement in clinic/practice operations Assists patients with issues and complaints utilizing conflict management skills. S/he is a strong team player, has a dedicated work ethic, and is willing to learn and adapt to new tasks when asked. S/he is comfortable building rapport with patients Able to work quickly and effectively with and without supervision and remain calm and friendly in all interactions with patients S/he leads by example in the areas of professional appearance, demeanor and body language, making eye contact with patients and smiling. 20 YES Maintains clean, well-stocked exam rooms, labs and nursing stations. Responsible for ordering, and maintaining supplies. Maintenance of lab equipment As requested reviews Lab Logs of results and prints results for providers Obtains insurance authorizations for medications Schedules complex procedures and coordinates services for patients Maintains supply standards as directed by nursing staff or appropriate supervisor Adheres to infection control procedures as outlined in the Infection Control Manual Adheres to the Ambulatory Services policy and procedures for the cleaning and disinfecting equipment Participates in various QI and Customer Service initiatives such as wait time studies, outcome data collection from procedures, etc. Schedules established patient appointments using Apex Has keen awareness of the need to provide prompt and convenient appointment access to patients Adheres to the provider productivity standards established for the practice and schedules appointments with the appropriate appointment type Upholds UCSF policy regarding the maintenance and confidentiality of the medical records Screens all telephone calls, screening for emergencies and routing all messages, requests for same day appointments, refill requests, etc. to the appropriate box. Utilizes Apex to retrieve pertinent patient data Follows practice procedure for follow-up of missed appointments Covers Apex in-baskets and phone messages when other members of the team are absent Embraces and role models PRIDE values (Professionalism, Respect, Integrity, Diversity and Excellence) and AIDET (Acknowledge, Introduce, Duration, Explanation and Thanks) concepts as part of approach to all assigned tasks, responsibilities and interactions with peers, internal and external customers and patients in person, by phone and in while engaging in electronic communications. 100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits teamwork skills to positively acknowledge and recognize other colleagues and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways.Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft. OTHER FUNCTIONS AND RESPONSIBILITIES Performs other duties as assigned. Assist in other departments when necessary. Practicing and maintaining State and other regulatory body (e.g. JCAHO) policies Demonstrates accountability and responsibility for department expectations and standards. Qualifications REQUIRED QUALIFICATIONS Certification from an approved Medical Assistant program or equivalent combination of training and experience. One year experience as a Medical Assistant in a medical practice. Knowledge and abilities essential to the successful performance of the duties assigned to the position. Current American Heart Association CPR Certification. Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel. Willingness to learn new computer programs as needed to sustain practice operations. Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. PREFERRED QUALIFICATION Familiarity with Epic (APeX) electronic health record system Familiarity with immunizations including cycles and standard recommendations Experience working with the public, preferably in a medical/hospital/clinic environment Demonstrated fluency in Spanish or Chinese language: speaking, reading and writing Internal Medicine, Geriatric, or Family Medicine experience Familiarity and/or prior experience using a disease registry to track a population of patients Experience collecting, and entering data, identifying errors and missing information, and performing basic analysis Certification in phlebotomy (CPT) REQUIRED LICENSES/CERTIFICATIONS American Heart Association BLS – CPR Certified POPULATIONS SERVED Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories. Infant Child Adolescent Adult Geriatric About UCSF ABOUT US The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Lucile Packard Children's Hospital Stanford

Medical Assistant II Lead

$30.39 - $36.47 / hour
Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00017229-752026 Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Under general supervision, the Medical Assistant II Lead performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. The Medical Assistant II Lead functions as both a Clinic Assistant and a Medical Assistant for a designated practice. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. The MA Assistant II Lead serves as the team leader, assists the Practice Manager in monitoring daily duties, patient flow, assisting with projects, train new staff and provide orientation of Medical and Clinical Assistants including providing feedback/guidance to staff. This position requires oversight from management and ongoing communication/guidance on a regular basis. MA Assistant II Lead Key Responsibilities Include Prepares Medical Assistant/Clinical Assistant schedules and coordinate time off requests with oversight and direction from manager. Evaluate and direct patient flow in clinic to ensure efficiency. Trains and orients new employees, provides and assigns coverage as needed. Provides coaching to staff as needed with oversight from manager. Serves as liaison and representative to the staff for day-to-day issues. Handles escalated and non-routine patient concerns appropriately. Works collaboratively with clinic leadership to ensure that clinic requirements are followed and that policies and procedures are in accordance. Immediately alerts manager of policy violations. Report to manager about ongoing operational needs of the clinic, training needs of employees, including patient concerns and other clinic-related issues. Maintain current knowledge and answer questions of other employees on procedures, policies, and obtain needed information or decisions from manager. Keep in touch with the status and progress of daily work, and make day- to- day adjustments in accordance with established priorities, obtaining assistance and with oversight from the manager as needed. Function as a Subject Matter Expert (SME) for all front and back office duties Performs other duties and projects as assigned. Expected to function as an Epic Super User. Administrative Duties Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Schedules and edits patient physician appointments for new and returning patients. Schedules consultations with other clinics or physicians as needed. Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed. Collects patient demographic and insurance data. Determines and documents need for signatures for conditions of registration. Identifies and obtains services requiring authorization and/or referrals and appropriate process for the payer type. Informs new and returning patients of authorization and payment. Collects and posts co-pays. Obtains required signatures. Maintains records in accordance with guidelines. Files and retrieves electronic medical records. Prints and uses scheduling reports. Retrieves and prepares patients charts. CLINICAL DUTIES Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas. Escorts patient to exam room; measures and records vital signs. Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Collects and sends specimens to appropriate labs for testing per protocol. Processes requests for prescription refills according to established practice. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program. Experience: Three (3) years of directly related work experience. Licensure/Certification: Current Cardiopulmonary Resuscitation (CPR) certification. Must obtain certification from an accredited Medical Assistant Program from one of the following - Within one (1) year of placement in MA II Lead position: California Certifying Board of Medical Assistants (CCBMA), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), National Healthcare Association (NHA), or American Medical Technologists Certification (AMT) KNOWLEDGE Knowledge of medical terminology. Knowledge of inventory management practices. Knowledge of computer systems and software used in functional area Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions. Ability to perform standard clinical procedures according to established protocols. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to solve problems and identify solutions Ability to plan, organize, prioritize, work independently and meet deadlines Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to field phone calls and answer questions. Ability to multi-task and to change priorities regularly. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in fast paced and high-volume environment. Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $30.39 to $36.47 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
MarinHealth

Medical Assistant Lead, Cardiology, Multi-Site, (Larkspur/Novato/Petaluma/Napa/Sonoma), Full-Time, Days

$29.49 - $40.05 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant Lead is a critical part of the leadership team for the practice and coordinates with the Lead Front Office Coordinator, Specialty Leads (if any), and the Practice Leader to ensure the smooth running of the practice. The primary purpose of having a Lead Medical Assistant is to provide leadership as well as training within MA scope to the medical assisting team and coordinate the team to better serve both physicians and patients. Job Requirements, Prerequisites and Essential Functions: Pay Range: $29.49 - $34.33 - $40.05 Essential Functions and Responsibilities: The Lead Medical Assistant will be responsible for the direct day-to-day supervision of the other members of the medical assisting team. This will include but not be limited to: Training: The Lead MA is well-versed in medical assisting practice and is able to train and teach new skills to new or less experienced medical assistants. This includes new and annual competency sign-offs in collaboration with the Clinical Operations Team. The Lead MA is great with computers and technology and learns new software well. The Lead MA will become an APeX super user and be able to assist clinicians and other MAs in better-utilizing APeX. The Lead MA keeps abreast of new medications and supervises the MA who coordinates our medication prescription refill program. The Lead MA manages the MA to Physician assignments and changes the utilization of staff as needed to ensure appropriate coverage for all physicians in the office. The Lead MA manages “Flow issues” to solve patient and clinician log jams that sometimes occur. The Lead MA will work with the Practice Leader and the front desk to lessen the frequency of these problems. The Lead MA assists the Lead Front Office Coordinator in managing communications between the front and back office, with an emphasis in enhancing and improving communication as needed. The Lead MA will develop a schedule for cleaning and stocking the rooms on a regular basis. The Lead MA will assign specific MAs to the rooms and then periodically check the work of each MA. Supervision of medical assisting side work. The Lead MA with the clinician group and Practice Leader will develop a list of Medical Assisting side work that needs to be completed. This list will be checked on a weekly basis to ensure that the back office stays neat, tidy, and well-organized. The Lead MA will work with the Practice Leader and clinicians in order to determine the equipment and supplies that should be in each room and will develop a standard positioning for each item in the room thereby allowing for the rooms to be consistently set up. The Lead MA or his or her designee will assume responsibility for ordering all of the medical supplies, vaccines, and injectables needed for the practice from approved vendors. The Lead MA will work with the MA doing the ordering to ensure that a once-per-month ordering paradigm is developed. The Lead MA will ensure that supplies are ordered in such a way that the practice seldom is out of a needed item. When a clinician requests a change in room set up or additional supplies or equipment not previously stocked, the Lead MA will work with the Practice Leader on Budget development and approval on the items. The Lead MA will work with the Practice Leader in evaluating vendors and vendor pricing during contract renewal time. The Lead MA and his or her designee will also check the emergency kit once per month to ensure there are no missing or expired meds or supplies. The Lead MA will actively participate in the employee hiring, review and disciplinary process for medical assisting staff. Feedback will be given to the physicians and Practice Leader as needed. The Lead MA will assist the other MAs by acting as a triage coordinator, helping the MAs to better organize their time and learn how to better serve the clinician group. The Lead MA provides backup support for the medical assistant team which includes all functions of a medical assistant The Lead MA is responsible for approving the PTO and timecards for the medical assistant staff, ensuring accurate reporting of time and attendance. Perform all other duties as required or assigned. This position may require working in multiple locations. Qualifications: Education: High school diploma or General Education Degree (GED) required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required or other greater licensure. BLS Certification (American Heart Association) required. Experience: 5+ years of medical assisting experience, with progressive team leadership skills. Demonstrated leadership skills; one-year supervisory experience preferred. Demonstrated punctuality, reliability, and professionalism. Demonstrated exceptional customer service skills. Ability to multi-task. Knowledge of medical terminology. Demonstrated expertise in tactful and professional communication Experience with, and proficiency in, electronic medical records. Use of APeX software a plus. . Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
Lucile Packard Children's Hospital Stanford

Medical Assistant II Lead

$30.39 - $36.47 / hour
Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00017229-752026 Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Under general supervision, the Medical Assistant II Lead performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. The Medical Assistant II Lead functions as both a Clinic Assistant and a Medical Assistant for a designated practice. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. The MA Assistant II Lead serves as the team leader, assists the Practice Manager in monitoring daily duties, patient flow, assisting with projects, train new staff and provide orientation of Medical and Clinical Assistants including providing feedback/guidance to staff. This position requires oversight from management and ongoing communication/guidance on a regular basis. MA Assistant II Lead Key Responsibilities Include Prepares Medical Assistant/Clinical Assistant schedules and coordinate time off requests with oversight and direction from manager. Evaluate and direct patient flow in clinic to ensure efficiency. Trains and orients new employees, provides and assigns coverage as needed. Provides coaching to staff as needed with oversight from manager. Serves as liaison and representative to the staff for day-to-day issues. Handles escalated and non-routine patient concerns appropriately. Works collaboratively with clinic leadership to ensure that clinic requirements are followed and that policies and procedures are in accordance. Immediately alerts manager of policy violations. Report to manager about ongoing operational needs of the clinic, training needs of employees, including patient concerns and other clinic-related issues. Maintain current knowledge and answer questions of other employees on procedures, policies, and obtain needed information or decisions from manager. Keep in touch with the status and progress of daily work, and make day- to- day adjustments in accordance with established priorities, obtaining assistance and with oversight from the manager as needed. Function as a Subject Matter Expert (SME) for all front and back office duties Performs other duties and projects as assigned. Expected to function as an Epic Super User. Administrative Duties Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Schedules and edits patient physician appointments for new and returning patients. Schedules consultations with other clinics or physicians as needed. Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed. Collects patient demographic and insurance data. Determines and documents need for signatures for conditions of registration. Identifies and obtains services requiring authorization and/or referrals and appropriate process for the payer type. Informs new and returning patients of authorization and payment. Collects and posts co-pays. Obtains required signatures. Maintains records in accordance with guidelines. Files and retrieves electronic medical records. Prints and uses scheduling reports. Retrieves and prepares patients charts. CLINICAL DUTIES Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas. Escorts patient to exam room; measures and records vital signs. Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Collects and sends specimens to appropriate labs for testing per protocol. Processes requests for prescription refills according to established practice. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program. Experience: Three (3) years of directly related work experience. Licensure/Certification: Current Cardiopulmonary Resuscitation (CPR) certification. Must obtain certification from an accredited Medical Assistant Program from one of the following - Within one (1) year of placement in MA II Lead position: California Certifying Board of Medical Assistants (CCBMA), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), National Healthcare Association (NHA), or American Medical Technologists Certification (AMT) KNOWLEDGE Knowledge of medical terminology. Knowledge of inventory management practices. Knowledge of computer systems and software used in functional area Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions. Ability to perform standard clinical procedures according to established protocols. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to solve problems and identify solutions Ability to plan, organize, prioritize, work independently and meet deadlines Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to field phone calls and answer questions. Ability to multi-task and to change priorities regularly. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in fast paced and high-volume environment. Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $30.39 to $36.47 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Lucile Packard Children's Hospital Stanford

Medical Assistant II

$27.57 - $33.08 / hour
Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00024567-42926 Job Description Under general supervision, the Medical Assistant II performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients.The Medical Assistant II functions as both a Clinic Assistant and a Medical Assistant. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by Stanford Children’s Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children’s Health policies, licensure and health screenings. Administrative Duties Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Schedules and edits patient physician appointments for new and returning patients. Schedules consultations with other clinics or physicians as needed. Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed. Collects patient demographic and insurance data. Determines and documents need for signatures for conditions of registration. Identifies and obtains services requiring authorization and appropriate process for the payer type. Informs new and returning patients of authorization and payment. Collects and posts co-pays. Obtains required signatures. Maintains records in accordance with guidelines. Files and retrieves electronic medical records Prints and uses scheduling reports. Retrieves and prepares patients charts. CLINICAL DUTIES Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas. Escorts patient to exam room; measures and records vital signs. Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Collects and sends specimens to appropriate labs for testing per protocol. Processes requests for prescription refills according to established practice. Other duties as assigned. Qualifications Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program. Experience: One (1) year of progressively responsible and directly related work experience. Licensure/Certification: Current Cardiopulmonary Resuscitation (CPR) certification. Knowledge, Skills, And Abilities Knowledge of medical terminology. Knowledge of inventory management practices. Knowledge of computer systems and software used in functional area Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions. Ability to perform standard clinical procedures according to established protocols. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to solve problems and identify solutions Ability to plan, organize, prioritize, work independently and meet deadlines Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to field phone calls and answer questions. Ability to multi-task and to change priorities regularly. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in fast paced and high-volume environment. Physical Requirements and Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Human Resources department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.Risk of Exposure to Bloodborne PathogensTasks involve exposure to blood, body fluids or tissues. The potential for spills or splashes of blood, body fluids, tissues exist in job related tasks. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $27.57 to $33.08 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
MarinHealth

Medical Assistant Lead, Cardiology, Multi-Site, (Larkspur/Novato/Petaluma/Napa/Sonoma), Full-Time, Days

$29.49 - $40.05 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant Lead is a critical part of the leadership team for the practice and coordinates with the Lead Front Office Coordinator, Specialty Leads (if any), and the Practice Leader to ensure the smooth running of the practice. The primary purpose of having a Lead Medical Assistant is to provide leadership as well as training within MA scope to the medical assisting team and coordinate the team to better serve both physicians and patients. Job Requirements, Prerequisites and Essential Functions: Pay Range: $29.49 - $34.33 - $40.05 Essential Functions and Responsibilities: The Lead Medical Assistant will be responsible for the direct day-to-day supervision of the other members of the medical assisting team. This will include but not be limited to: Training: The Lead MA is well-versed in medical assisting practice and is able to train and teach new skills to new or less experienced medical assistants. This includes new and annual competency sign-offs in collaboration with the Clinical Operations Team. The Lead MA is great with computers and technology and learns new software well. The Lead MA will become an APeX super user and be able to assist clinicians and other MAs in better-utilizing APeX. The Lead MA keeps abreast of new medications and supervises the MA who coordinates our medication prescription refill program. The Lead MA manages the MA to Physician assignments and changes the utilization of staff as needed to ensure appropriate coverage for all physicians in the office. The Lead MA manages “Flow issues” to solve patient and clinician log jams that sometimes occur. The Lead MA will work with the Practice Leader and the front desk to lessen the frequency of these problems. The Lead MA assists the Lead Front Office Coordinator in managing communications between the front and back office, with an emphasis in enhancing and improving communication as needed. The Lead MA will develop a schedule for cleaning and stocking the rooms on a regular basis. The Lead MA will assign specific MAs to the rooms and then periodically check the work of each MA. Supervision of medical assisting side work. The Lead MA with the clinician group and Practice Leader will develop a list of Medical Assisting side work that needs to be completed. This list will be checked on a weekly basis to ensure that the back office stays neat, tidy, and well-organized. The Lead MA will work with the Practice Leader and clinicians in order to determine the equipment and supplies that should be in each room and will develop a standard positioning for each item in the room thereby allowing for the rooms to be consistently set up. The Lead MA or his or her designee will assume responsibility for ordering all of the medical supplies, vaccines, and injectables needed for the practice from approved vendors. The Lead MA will work with the MA doing the ordering to ensure that a once-per-month ordering paradigm is developed. The Lead MA will ensure that supplies are ordered in such a way that the practice seldom is out of a needed item. When a clinician requests a change in room set up or additional supplies or equipment not previously stocked, the Lead MA will work with the Practice Leader on Budget development and approval on the items. The Lead MA will work with the Practice Leader in evaluating vendors and vendor pricing during contract renewal time. The Lead MA and his or her designee will also check the emergency kit once per month to ensure there are no missing or expired meds or supplies. The Lead MA will actively participate in the employee hiring, review and disciplinary process for medical assisting staff. Feedback will be given to the physicians and Practice Leader as needed. The Lead MA will assist the other MAs by acting as a triage coordinator, helping the MAs to better organize their time and learn how to better serve the clinician group. The Lead MA provides backup support for the medical assistant team which includes all functions of a medical assistant The Lead MA is responsible for approving the PTO and timecards for the medical assistant staff, ensuring accurate reporting of time and attendance. Perform all other duties as required or assigned. This position may require working in multiple locations. Qualifications: Education: High school diploma or General Education Degree (GED) required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required or other greater licensure. BLS Certification (American Heart Association) required. Experience: 5+ years of medical assisting experience, with progressive team leadership skills. Demonstrated leadership skills; one-year supervisory experience preferred. Demonstrated punctuality, reliability, and professionalism. Demonstrated exceptional customer service skills. Ability to multi-task. Knowledge of medical terminology. Demonstrated expertise in tactful and professional communication Experience with, and proficiency in, electronic medical records. Use of APeX software a plus. . Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
Crossover Health

As Needed Medical Assistant

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handles inventory, orders, and replenish medical supplies and materials. Administers medications, including injections in scope of practice.. Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program Minimum of 2 years comparable clinical back office medical assistant experience. Current BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
MarinHealth

Medical Assistant - Breast Care Coordinator, ObGyn/UroGyn, (Greenbrae), Full-Time, Days

$29.49 - $40.05 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Breast Care Coordinator serves as a dedicated liaison between patients, primary care providers, OB/GYN providers, breast imaging centers, nurse navigators, breast surgeons, oncologists, and other members of the care team across the health system. This role is responsible for ensuring eligible patients receive timely breast cancer screening, coordinating diagnostic follow-up for abnormal findings, communicating results, and facilitating access to appropriate specialty care. The coordinator plays a critical role in reducing gaps in care, improving screening compliance, and supporting patients throughout the breast cancer screening and diagnostic process. Working within a complex, multidisciplinary care environment, the coordinator must demonstrate exceptional communication, organizational, and collaboration skills to ensure seamless coordination across multiple departments and providers. Success in this role requires the ability to proactively share information, clarify responsibilities, and maintain strong working relationships to prevent inefficiencies, duplication of efforts, delays in care, and communication breakdowns. In addition, this role performs all clerical duties required to complete patient appointment and procedure scheduling, manage incoming and outgoing phone communications, and perform other related administrative activities. The coordinator provides exceptional customer service through courteous, accurate, proactive communication and problem-solving to ensure patients receive timely and effective care. Under the supervision of the Clinical Lead and Practice Leader, the coordinator is also responsible for assisting in the delivery of healthcare and patient care management within their scope of practice. This includes gathering patient information, assessing patient requests, obtaining and monitoring vital signs, assisting with procedures, and reprocessing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $29.49 - $34.33 - $40.05 Essential Functions and Responsibilities: Breast Cancer Screening Coordination Identify, track, and conduct outreach to patients due or overdue for breast cancer screening in accordance with established clinical guidelines. Coordinate and facilitate scheduling of screening mammograms and recommended breast imaging studies, including ultrasound, MRI, and diagnostic follow-up procedures. Maintain screening registries and tracking systems to monitor patient compliance, outcomes, and timely completion of care. Collaborate with primary care providers, OB/GYN providers, RN breast care navigators, and imaging departments across multiple locations to ensure seamless patient management and continuity of care. Diagnostic Follow-Up and Care Navigation Monitor and track breast imaging results, ensuring timely provider review, patient notification, and completion of recommended follow-up care. Coordinate diagnostic testing, biopsies, specialty referrals, surgical consultations, and other services required to support timely diagnosis and treatment. Identify and address barriers to care, escalating delays or concerns according to established protocols. Ensure patients with suspicious or confirmed breast cancer diagnoses are connected promptly to appropriate specialty services and resources. Maintain oversight of external records and results, ensuring documentation is received, reviewed, and incorporated into the electronic health record within established timeframes. Interdisciplinary Communication and Care Coordination Serve as a central point of coordination among patients, providers, breast imaging facilities, breast surgeons, oncology specialists, pathology departments, and ancillary services. Facilitate the timely exchange of orders, imaging reports, pathology findings, consultation notes, and other clinical information necessary to support patient care. Demonstrate exceptional communication and collaboration skills to ensure alignment among care team members, minimize delays, prevent duplication of efforts, and reduce gaps in communication. Participate in multidisciplinary discussions and care planning activities to support efficient, patient-centered care delivery. Patient Education and Support Educate patients regarding breast cancer screening recommendations, diagnostic procedures, referrals, and treatment pathways. Provide compassionate guidance and support throughout the screening and diagnostic process, addressing questions, concerns, and anxiety related to testing and results. Assist patients in navigating healthcare systems and accessing appropriate resources to support timely care. Documentation, Quality Management, and Program Support Document patient interactions, care coordination activities, and follow-up efforts in the electronic health record (EHR). Maintain accurate records of screening completion, results communication, diagnostic follow-up, and referral outcomes. Participate in program-wide data tracking, quality reporting, and certification management activities to support breast health program goals and regulatory requirements. Attend multidisciplinary team meetings and collaborate on periodic compliance audits, quality improvement initiatives, and population health efforts focused on early detection and timely diagnosis of breast cancer. Ensure compliance with HIPAA and organizational privacy, confidentiality, and documentation standards. Additional Direct Patient Care & Administrative Support: Room patients and collect vital signs, medical history, and visit information. Deliver compassionate, patient-centered care and address patient questions and concerns. Administer injections, immunizations, and other treatments as directed by providers. Assist providers with examinations, procedures, and patient care. Triage patient needs and respond appropriately to urgent situations. Manage patient communications, including lab results, prescriptions, referrals, and follow-up care. Accurately document patient encounters and maintain electronic medical records (EMR). Coordinate referrals and support care continuity while ensuring patient confidentiality. Maintain exam rooms, clinical supplies, and a clean, organized care environment. Support daily clinic operations, including inventory management and administrative tasks. Answer and route incoming calls professionally and courteously. Schedule, coordinate, and confirm patient appointments. Greet, check in, and assist patients with requests, questions, and concerns. Verify insurance eligibility, obtain prior authorizations, and assist patients with insurance-related questions. Resolve routine patient issues while maintaining confidentiality and professionalism. Support departmental and organizational goals through effective teamwork and service. Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Completion of business school or related training, including computer courses preferred. Medical Assistant certification. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/procedural experience is highly preferred. One (1) years of progressive responsibility and directly related work experience. Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus. Computer proficiency: Microsoft Office. Bi-lingual in Spanish desired. Additional Preferred Qualifications: Minimum of 2 years of experience in a healthcare setting, preferably in women's health, primary care, radiology, oncology, breast health, or care coordination. Experience coordinating mammography, breast imaging, or oncology-related services. Familiarity with breast cancer screening guidelines and breast imaging workflows. Experience with population health management and quality improvement programs. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
Lucile Packard Children's Hospital Stanford

Medical Assistant I

$33.98 - $38.52 / hour
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00025289-2656097 Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Medical Assistant I is the entry, developmental and first working level of the Medical Assistant Job Family. Under general supervision in an outpatient clinical setting, the medical assistant performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. Assists with direct patient care procedures and related tasks and performs medical procedures of a routine nature, as dictated by established clinical procedures. Responsible for clinical duties such as taking vital signs, giving injections, transporting medications, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment and maintaining examination rooms and supplies. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. May also be responsible for some administrative duties. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. Escorts patient to exam room, measures and records vital signs, documents medication, and collects medication information. Prepares patient examination rooms prior to the visit to ensure that proper equipment and supplies are set-up for examinations, required procedures, and/or treatments. Cleans exam room following visits. Performs procedures, such as phlebotomy, venipuncture, and sterile dressing changes, following established procedures and completed competencies. Prepares patient for examination or treatment and performs routine screening tests. Assists physicians/providers with sterile and non-sterile procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Administers medication following approved procedures and only after verification of medication and dosage by a licensed person. Provides patient education materials. Performs routine examination and treatment procedures which may include: applying and removing bandages and dressings, removing sutures and casts, cleaning wounds and applying medications and dressings, performing ear lavage, preparing patients for examinations, and disinfecting treatment sites per specialty approved competencies. Pick up medications from Pharmacy; receive medication deliveries from Pharmacy. Per department-specific policy, may place medications into secure storage, including the correct storage location and temperature; return medications to Pharmacy or prepare medications for return to Pharmacy via courier. Processes requests for prescription refills according to established practice. Demonstrates knowledge of the need for secure storage of medications, Demonstrates knowledge of the correct temperature at which to store drugs, how to identify the correct storage temperature for individual drugs, the procedure to follow for monitoring storage temperatures and actions to take when the temperatures are out of range. Demonstrates knowledge of growth and development principles, when gathering data and communicating with infants, toddlers, school age, and adolescent patients - including knowledge of normal vital signs, general appearance, signs/symptoms of abuse/neglect activity, and mobility. Performs the following procedures as directed by Registered Nurse (RN)/Nurse Practitioner (NP)/ Physician (MD) and records in the medical chart: Audiometric and vision screening, Non-sterile dressing removal and/or specialty specific procedures (i.e. removing splints, crutch fitting) Collects and sends specimens to hospital laboratory/appropriate labs for testing per procedure. Follows guidelines for proper handling of specimens for transport. Provides and documents point of care testing. Reports patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards; Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenish as required. Maintains clean and orderly exam rooms, hallways and work areas. Takes patient's messages and provides directions/instructions to patients according to physician orders and established guidelines. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code* The equivalent completion of training as outlined in Section 1366 applies only to employees hired prior to 8/4/2013. New employees must complete a recognized Medical assistant training program. Experience: None required. License/Certification Basic Life Support by American Heart Association (AHA) or RQI Healthcare Provider Basic Life Support KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. Knowledge of medical terminology Knowledge of and/or ability to use the equipment defined in the Equipment Competency listing, including tube system, nurse call box, emergency masks, One-Way Valve for Basic Life Support, suction devices, automatic BP machine, infant and standing scales, wheelchairs, gurneys, exam table, thermometers, FAX machine, audiometer, tympanogram, portable oxygen tanks and automated dispensing cabinet for medications Knowledge of inventory management practices Knowledge of basic process improvement principles Ability to respond in the event of a medical emergency, including BLS, immediate notification of RN/NP/MD, and access of emergency paging system Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to perform standard clinical procedures according to established protocols, within the Medical Assistant scope of work. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions. Ability to recognize and communicate problems promptly. Knowledge of computer systems and software used in functional area Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to plan, organize, prioritize, work independently and meet deadlines Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $33.98 to $38.52 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
MarinHealth

Medical Assistant - Front/Back Swing, Cardiovascular, (Larkspur), Full-Time, Days

$28 - $36.41 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $28.00 - $31.21 - $36.41 Medical Assistant Essential Functions and Responsibilities: Direct Patient care: Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity. Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred) Provide injections, immunizations and other patient care services as ordered by the medical provider. Provide assistance during medical procedures. Communication and correspondence including lab results, prescription management, and referrals: Use electronic medical records and work off “task lists” to complete patient visits or requests. Recognize urgent medical needs and triage care appropriately. Provides patients with accurate information when answering questions and concerns. Maintains patient records and protects patient confidentiality. Complete referrals accurately and appropriately. Maintain patient areas and supplies: Disinfects exam rooms between patients and all patient areas at end of the day. Assist with clinic upkeep, including daily cleaning and supply ordering/inventory. Admin Support Essential Functions and Responsibilities: Direct Patient Care: Answer telephones in a cheerful manner. Schedule appointments. Take messages for patients using electronic medical records. Greet and check in patients. Address patient requests and inquires. Resolve patient concerns. Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans. Return calls as necessary Various assigned administrative processes Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required. BLS Certification (American Heart Association) required. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/ procedural experience is highly preferred. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
MarinHealth

Medical Assistant - Front/Back Swing, Neurology, (Sausalito/Novato), Full-Time, Days

$28 - $36.41 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $28.00 - $31.21 - $36.41 Medical Assistant Essential Functions and Responsibilities: Direct Patient care: Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity. Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred) Provide injections, immunizations and other patient care services as ordered by the medical provider. Provide assistance during medical procedures. Communication and correspondence including lab results, prescription management, and referrals: Use electronic medical records and work off “task lists” to complete patient visits or requests. Recognize urgent medical needs and triage care appropriately. Provides patients with accurate information when answering questions and concerns. Maintains patient records and protects patient confidentiality. Complete referrals accurately and appropriately. Maintain patient areas and supplies: Disinfects exam rooms between patients and all patient areas at end of the day. Assist with clinic upkeep, including daily cleaning and supply ordering/inventory. Admin Support Essential Functions and Responsibilities: Direct Patient Care: Answer telephones in a cheerful manner. Schedule appointments. Take messages for patients using electronic medical records. Greet and check in patients. Address patient requests and inquires. Resolve patient concerns. Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans. Return calls as necessary Various assigned administrative processes Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required. BLS Certification (American Heart Association) required. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/ procedural experience is highly preferred. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
UCSF Health

Medical Assistant 3

Job Description UnderthesupervisionofthePractice Manager,guidedbypoliciesandproceduresofthe Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients at UCSF Primary Care. The HospitalAssistant III willbe primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant III will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaborativelywiththeteamtocreateapatientcenteredenvironment.Thispositionfloats betweenthefront andthe backofficeperforming bothclericalandclinicalduties. Workincludesavarietyof personalcare and nursingcareproceduresincludingassuringpositivecareoutcomes.Theywillperformassignedpatientcare andlaboratoryprocedures insupportofservicesprovidedtopatientswithinthepractices.Theyarerequired to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant III consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The HA must have flexibility to cover multiple UCSF medical center clinic sites. Responsibilities DUTIES&ESSENTIALJOB FUNCTIONS % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 20% Yes Performs routine clinical functions, including butnot limited to vital signs,height, weight, pain screening and documentation of chief complaints. Documents use of interpreter as appropriate. Work with interpreting services to facilitate interpreter participation for medical appointments in person, by video or by phone. Assists Nurses, Providers and patients in preparation for exam and/or procedures Able to performinstrument processing procedures, including high level disinfection with Trophon, in outpatient clinic and maintain all appropriate logs Assist in complex medical procedures. Successfully complete all appropriate competencies to ensureappropriate training and skill to assist andset up for said procedures. Act as chaperone as needed for medical providers. Transports patients as directed and ensures their safety. Monitors patient flow in and outof the clinic. Obtains specimens and performs simplePoint of CareTesting as directed. Testing as directed. Including QA/QC and EKGs. Obtains specimens and performs simplelaboratory procedures conforming to all policies and procedures related to specimen handling and processing. Performs phlebotomy procedure on all agesto include pediatric, adult and geriatric patients. Participates in updating mandatory logs (i.e.:temperature log, disaster cabinet log, crash cart log) Completes referrals to other providers as ordered by the physician. Obtains authorizations from insurers for medications Performs clinical activities in an accurate and timely manner Assist physician staff in writing and sending out patient communications Complies with all Ambulatory Services and Medical Centerpolicies and procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by TJC/Title 22 Completion of annual competency testing Ensures all medication cabinets remain locked at all times. 60% Follows department standard work for OTT Agent functions. Demonstrates courtesy, common sense, and follow-through in all telephone communications, maintaining the Telephone Standards as established by UCSF Medical Center Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center. Organizes activities basedon the needsof patients whilemaintaining the effective flow of patients through the practice. Adjusts clinical support activities to reflect changes in priorities during practice sessions. Maintains open communication and facilities continuity of care for patients and/or family with members of the health care team through phone contact, verbal interaction and /or written reports including UCSF MyChart Patient Portal and APeX InBasket messaging. Utilizes electronic chart information. (i.e., labs, appointments) to contribute to patient care Obtains, records, and conveys information clearly and concisely. Fosters/maintains positive publicrelations (patients, family,visitors and staff). Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients perceive interactions as positive and supportive Participates in in-reach/outreach healthcare maintenance projects as directed. Notifies providers of patient delaysand service issues. Acts and advocates for patients to help facilitate provider punctuality in seeing patients according to schedule Communicates provider delays with front office team and makes regular announcements to waitingroom as neededwhen delays are over 30 minutes. Shares pertinent information and observations with other healthteam members. Identifies and communicates problems to thenursing staff or appropriate supervisor Offers suggestions for change or improvement in clinic/practice operations Assists patients with issues and complaints utilizing conflict management skills. S/he is a strong team player, has a dedicated work ethic, andis willing to learn and adapt to new tasks when asked. S/he is comfortable building rapport with patients Able to workquickly and effectively with and withoutsupervision and remaincalm and friendly in all interactions with patients S/he leads by examplein the areasof professional appearance, demeanor and body language, making eye contact with patients and smiling. Utilizes Electronic Health Record (APEX) for documentation within the scope of practice of a Hospital Assistant which may include but not limited to: Documentation of vital signs, height, weight and pain scale. Enter patient chief complaint and history (i.e. tobacco/family hx/ med/surg/social). Enter patient reported medications and allergies. Order & sign POCT with signed protocol. Documentation of point of care test results. Enter & “pend” scripted orders from provider. Open a Medication Refill Encounter for provider. Scheduling laboratory, radiology and other testing with a written order from a provider. Open telephone encounters. Open staff messages. Document call resolution consistently. 10% Maintains clean, well-stocked exam rooms, labsand nursing stations. Responsible for ordering, and maintaining supplies. Maintenance of lab equipment As requested reviews Lab Logs of results and prints resultsfor providers Obtains insurance authorizations for medications Schedules complex procedures and coordinates services for patients Maintains supplystandards as directed by nursing staffor appropriate supervisor Adheres to infection controlprocedures as outlined in the Infection Control Manual Adheres to theAmbulatory Services policyand procedures forthe cleaning and disinfecting equipment Participates in various QI and Customer Service initiatives suchas wait time studies, outcome data collection from procedures, etc. 10% Will serve in backuprole for practice to support clerical teams Schedules established patient appointments using Apex Has keen awareness of the needto provide promptand convenient appointment access to patients Adheres to theprovider productivity standards established for the practice and schedules appointments with the appropriate appointment type Upholds UCSF policyregarding the maintenance and confidentiality of the medical records Triages all telephone calls, screening foremergencies and routing all messages, requests for same day appointments, refill requests, etc. to the appropriate box. Utilizes Apexto retrieve pertinent patient data Follows practice procedure for follow-up of missed appointments Covers Apex in-baskets and phone messages when other members of the team are absent Assists backoffice maintaining currentfiling and scanning. Embraces and role models PRIDE values (Professionalism, Respect, Integrity, Diversity and Excellence) and AIDET (Acknowledge, Introduce, Duration, Explanation and Thanks) concepts as part of approach to all assigned tasks, responsibilities and interactions with peers, internal and external customers and patients in person, by phone and in whileengaging in electronic communications. 100% LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment Qualifications Required Qualifications Certification from an approved Medical Assistant program; or equivalent combination of training and experience Current certification for phlebotomy with CPT-1 certification with the State of California Minimum of one year of experience as a Medical Assistant/Hospital Assistant in a Primary Care practice. Knowledge and abilities essential to the successful performance of the duties assigned to the position Current American Heart Association CPR certification Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required Willingness to learn new computer programs as needed to sustain practice operations Preferred Qualification Familiarity with Epic Required Qualifications Current American Heart Association CPR Certification Current certification for phlebotomy with CPT-1 certification with the State of California About UCSF ABOUT US The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Crossover Health

Medical Assistant (Mon-Thurs, 8-6:30)

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
MarinHealth

Medical Assistant - Front/Back Swing, Urology, (Greenbrae), Full-Time, Days

$28 - $36.41 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $28.00 - $31.21 - $36.41 Medical Assistant Essential Functions and Responsibilities: Direct Patient care: Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity. Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred) Provide injections, immunizations and other patient care services as ordered by the medical provider. Provide assistance during medical procedures. Communication and correspondence including lab results, prescription management, and referrals: Use electronic medical records and work off “task lists” to complete patient visits or requests. Recognize urgent medical needs and triage care appropriately. Provides patients with accurate information when answering questions and concerns. Maintains patient records and protects patient confidentiality. Complete referrals accurately and appropriately. Maintain patient areas and supplies: Disinfects exam rooms between patients and all patient areas at end of the day. Assist with clinic upkeep, including daily cleaning and supply ordering/inventory. Admin Support Essential Functions and Responsibilities: Direct Patient Care: Answer telephones in a cheerful manner. Schedule appointments. Take messages for patients using electronic medical records. Greet and check in patients. Address patient requests and inquires. Resolve patient concerns. Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans. Return calls as necessary Various assigned administrative processes Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required. BLS Certification (American Heart Association) required. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/ procedural experience is highly preferred. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
Palo Alto Mind Body

Medical Assistant (Integrative Medicine)

Palo Alto Mind Body is an innovative and compassionate mental wellness practice serving the San Francisco Bay Area. Our team believes that mental and physical health are strongly intertwined, and our patients will realize their highest level of wellness when they achieve both. Patient care is our top priority, and we go above and beyond to make sure we provide the highest quality care and service. We are looking for high-energy, talented individuals to join our robost team. The ideal candidate for this position is someone who has experience working as a medical assistant or is working towards a higher-level medical career, presents professionally and compassionately at all times, has excellent communication and computer skills, and a tremendous attention to detail; an energetic individual who is dedicated, friendly, organized, reliable, able to multitask, and customer-service oriented. This individual is an important part of our clinical team and will be responsible for duties aimed at providing an amazing patient experience at Palo Alto Mind Body. For more information on Palo Alto Mind Body, please visit www.paloaltomindbody.com Key responsibilities include: Be an integral part of an amazing patient experience Checking patients in and out of the clinic Helping manage intake and other medical forms Rooming patients (must be able to push patients in a wheelchair when necessary) Use clinical skills to check vitals and monitor patients throughout treatment Prepare rooms between patients 1+ years of experience or equivalent education / training An undergraduate degree or some college (preferred) A medical assistant certificate (preferred) Comfortable in the use of Chromebooks, G-suite, etc. A positive, can-do, caring, and empathic demeanor at all times Must demonstrate professional and compassionate communications at all times Knowledge of HIPAA policies and best practices Must be 100% committed to COVID safety protocols (we do not treat COVID patients; we have strict policies aimed at COVID prevention) Must provide proof of COVID vaccination prior to starting employment Low-pressure, integrative-care, supportive, collaborative environment 100% outpatient patient base In-person position, part and full time applicants welcome Primary hours at the clinic are 10:00am – 7:00pm M-F; actual shift/work schedules may vary based on patient scheduling Happy and fun coworkers
GoHealth Urgent Care

Certified Medical Assistant

You’re more valuable than ever – And that’s just how we’ll make you feel. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy
MarinHealth

Medical Assistant - Front/Back Swing, Multispecialty, (Larkspur), Full-Time, Days

$28 - $36.41 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $28.00 - $31.21 - $36.41 Medical Assistant Essential Functions and Responsibilities: Direct Patient care: Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity. Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred) Provide injections, immunizations and other patient care services as ordered by the medical provider. Provide assistance during medical procedures. Communication and correspondence including lab results, prescription management, and referrals: Use electronic medical records and work off “task lists” to complete patient visits or requests. Recognize urgent medical needs and triage care appropriately. Provides patients with accurate information when answering questions and concerns. Maintains patient records and protects patient confidentiality. Complete referrals accurately and appropriately. Maintain patient areas and supplies: Disinfects exam rooms between patients and all patient areas at end of the day. Assist with clinic upkeep, including daily cleaning and supply ordering/inventory. Admin Support Essential Functions and Responsibilities: Direct Patient Care: Answer telephones in a cheerful manner. Schedule appointments. Take messages for patients using electronic medical records. Greet and check in patients. Address patient requests and inquires. Resolve patient concerns. Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans. Return calls as necessary Various assigned administrative processes Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required. BLS Certification (American Heart Association) required. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/ procedural experience is highly preferred. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
MarinHealth

Medical Assistant - Front/Back Swing, Spine, (Larkspur), Full-Time, Days

$28 - $36.41 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $28.00 - $31.21 - $36.41 Medical Assistant Essential Functions and Responsibilities: Direct Patient care: Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity. Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred) Provide injections, immunizations and other patient care services as ordered by the medical provider. Provide assistance during medical procedures. Communication and correspondence including lab results, prescription management, and referrals: Use electronic medical records and work off “task lists” to complete patient visits or requests. Recognize urgent medical needs and triage care appropriately. Provides patients with accurate information when answering questions and concerns. Maintains patient records and protects patient confidentiality. Complete referrals accurately and appropriately. Maintain patient areas and supplies: Disinfects exam rooms between patients and all patient areas at end of the day. Assist with clinic upkeep, including daily cleaning and supply ordering/inventory. Admin Support Essential Functions and Responsibilities: Direct Patient Care: Answer telephones in a cheerful manner. Schedule appointments. Take messages for patients using electronic medical records. Greet and check in patients. Address patient requests and inquires. Resolve patient concerns. Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans. Return calls as necessary Various assigned administrative processes Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required. BLS Certification (American Heart Association) required. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/ procedural experience is highly preferred. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
MarinHealth

Medical Assistant - Front/Back Swing, ObGyn/UroGyn, (Greenbrae/Sausalito), Full-Time, Days

$28 - $36.41 / hour
ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Company: Prima Medical Foundation dba MarinHealth Medical Network Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Job Description Summary: The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments. Job Requirements, Prerequisites and Essential Functions: Pay Range: $28.00 - $31.21 - $36.41 Medical Assistant Essential Functions and Responsibilities: Direct Patient care: Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity. Provide courteous and compassionate care. Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred) Provide injections, immunizations and other patient care services as ordered by the medical provider. Provide assistance during medical procedures. Communication and correspondence including lab results, prescription management, and referrals: Use electronic medical records and work off “task lists” to complete patient visits or requests. Recognize urgent medical needs and triage care appropriately. Provides patients with accurate information when answering questions and concerns. Maintains patient records and protects patient confidentiality. Complete referrals accurately and appropriately. Maintain patient areas and supplies: Disinfects exam rooms between patients and all patient areas at end of the day. Assist with clinic upkeep, including daily cleaning and supply ordering/inventory. Admin Support Essential Functions and Responsibilities: Direct Patient Care: Answer telephones in a cheerful manner. Schedule appointments. Take messages for patients using electronic medical records. Greet and check in patients. Address patient requests and inquires. Resolve patient concerns. Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans. Return calls as necessary Various assigned administrative processes Qualifications: Education: High school diploma or General Educational Development (GED) certificate required. Licenses/Certifications: A Medical Assistant certification from an accredited program such as NHA and AMCA is required. BLS Certification (American Heart Association) required. Experience: At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience. Re-processing/ procedural experience is highly preferred. Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org . C.A.R.E.S. Standards: MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues. Health & Immunizations: To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law. Compensation: The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements. Equal Employment: All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
Carbon Health

Medical Assistant

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. The Medical Assistant position is comfortable working in a fast paced, paperless environment. Daily tasks include taking vitals, rooming patients, cleaning rooms, assisting with procedures, etc. As an urgent care clinic, we see mostly lower acuity patients but we are a patient centric, modern company focused on providing patients with excellent medical care. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays. WHAT YOU’LL DO Perform patient care by taking vitals, patient history and triaging Assist with procedures such as incision and drainage, lacerations and wound care Administer medications via intradermal, intramuscular and subcutaneous routes, carry out ear lavages and run EKGs Conduct lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing, rapid hiv testing Manage the front desk and perform receptionist duties as needed Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests ABOUT YOU High school diploma or equivalent Certification from an accredited Medical Assistant program (except in those locations(s) permitted by law for exemption with experience, diploma and/or national certification) Current BLS certification, willingness to obtain DOT certification 1+ years experience as a Medical Assistant preferred Phlebotomy experience preferred Great communication skills BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans with employer match Life & Disability Insurance DOT certification will be reimbursed where it is required for practice *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.
Carbon Health

Per Diem Medical Assistant

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans with employer match Life & Disability Insurance DOT certification will be reimbursed where it is required for practice *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.
Carbon Health

Medical Assistant PER DIEM

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. The Medical Assistant position is comfortable working in a fast paced, paperless environment. Daily tasks include taking vitals, rooming patients, cleaning rooms, assisting with procedures, etc. As an urgent care clinic, we see mostly lower acuity patients but we are a patient centric, modern company focused on providing patients with excellent medical care. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays. WHAT YOU’LL DO Perform patient care by taking vitals, patient history and triaging Assist with procedures such as incision and drainage, lacerations and wound care Administer medications via intradermal, intramuscular and subcutaneous routes, carry out ear lavages and run EKGs Conduct lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing, rapid hiv testing Manage the front desk and perform receptionist duties as needed Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests ABOUT YOU High school diploma or equivalent Certification from an accredited Medical Assistant program (except in those locations(s) permitted by law for exemption with experience, diploma and/or national certification) Current BLS certification, willingness to obtain DOT certification 1+ years experience as a Medical Assistant preferred Phlebotomy experience preferred Great communication skills BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans Life & Disability Insurance Phone & WiFi stipends to support remote work *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.
Carbon Health

Medical Assistant

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. The Medical Assistant position is comfortable working in a fast paced, paperless environment. Daily tasks include taking vitals, rooming patients, cleaning rooms, assisting with procedures, etc. As an urgent care clinic, we see mostly lower acuity patients but we are a patient centric, modern company focused on providing patients with excellent medical care. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays. WHAT YOU’LL DO Perform patient care by taking vitals, patient history and triaging Assist with procedures such as incision and drainage, lacerations and wound care Administer medications via intradermal, intramuscular and subcutaneous routes, carry out ear lavages and run EKGs Conduct lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing, rapid hiv testing Manage the front desk and perform receptionist duties as needed Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests ABOUT YOU High school diploma or equivalent Certification from an accredited Medical Assistant program (except in those locations(s) permitted by law for exemption with experience, diploma and/or national certification) Current BLS certification, willingness to obtain DOT certification 1+ years experience as a Medical Assistant preferred Phlebotomy experience preferred Great communication skills BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans with employer match Life & Disability Insurance DOT certification will be reimbursed where it is required for practice *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.
Carbon Health

Medical Assistant - Per Diem

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. The Medical Assistant position is comfortable working in a fast paced, paperless environment. Daily tasks include taking vitals, rooming patients, cleaning rooms, assisting with procedures, etc. As an urgent care clinic, we see mostly lower acuity patients but we are a patient centric, modern company focused on providing patients with excellent medical care. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays. WHAT YOU’LL DO Perform patient care by taking vitals, patient history and triaging Assist with procedures such as incision and drainage, lacerations and wound care Administer medications via intradermal, intramuscular and subcutaneous routes, carry out ear lavages and run EKGs Conduct lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing, rapid hiv testing Manage the front desk and perform receptionist duties as needed Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests ABOUT YOU High school diploma or equivalent Certification from an accredited Medical Assistant program (except in those locations(s) permitted by law for exemption with experience, diploma and/or national certification) Current BLS certification, willingness to obtain DOT certification 1+ years experience as a Medical Assistant preferred Phlebotomy experience preferred Great communication skills BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans with employer match Life & Disability Insurance DOT certification will be reimbursed where it is required for practice *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.