Nursing Jobs in Wellington Hill, MA

Fallon Health Lexington, MA

Health Aide - CNA - 20 Hours a week ( With Benefits!) - Lexington, MA

Overview About us: Fallon Health is a company that cares. We prioritize our members--always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality. Fallon Health’s Summit ElderCare® is a Program of All-Inclusive Care for the Elderly–PACE for short. PACE, an alternative to nursing home care, is a program that helps people 55 and older continue living safely at home. At Fallon Health, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE— in the region. Summary: Provides personal care, light housekeeping and assistance with ADLs (Activities of Daily Living) as outlined in each SE participant’s plan of care in participant homes as well as at the PACE center; exercises independent judgement; reports any changes in participant status to the IDT; participates in carrying out infection control precautions and increased cleaning and disinfecting of the PACE center as assigned and in accordance with current CDC guidelines Responsibilities Primary Job Responsibilities: Under the supervision of the RN, assists with the Activities of Daily Living (ADL) needs of participants both at the PACE center and in participants’ homes (i.e., community, Assisted Living Facilities, Rest Homes, Supportive Housing programs, etc.) Contributes to the development of a care plan for participants through interaction with other members of the Interdisciplinary Team. Collaborates with members of the Interdisciplinary Team to assure appropriateness and continuity of care. Carries out non-skilled treatments including, but not limited to vital signs, transfers, toileting, bathing, dressing at the PACE Center and in the community. Assists the Supervisor, Recreational Activities and other activities staff with individual and group programs by helping to plan individual treatment programs, increasing participants’ motivation to participate, assisting participants to participate when needed, and assisting with evaluation of program effectiveness. Assists registered therapists and certified therapy assistants with treatments and participant-specific activities which are ordered for each participant and assigned by the registered therapist including, but not limited to, positioning, transfers, ambulation, and exercises. Maintains a clean and safe working and/or living environment in the PACE center and/or participants’ homes. Assists with meal and snack preparation, serving, feeding as needed, and clean-up. Uses safe techniques in all interactions with participants at the PACE Center and in participants’ homes. Provides accurate and timely documentation in the EMR and other systems as required by SE policies and procedures and/or as assigned by supervisor. Participates in carrying out schedule of daily cleaning and disinfecting of the PACE center in accordance with CDC guidelines for increased precautions Actively participates in distribution of work for health aides to ensure care needs of participants and site tasks are completed timely and appropriately including but not limited to community-based care and center-based tasks, as assigned. Actively participates in regular team meetings for health aides at respective site. Participates in carrying out infection control precautions and increased cleaning and disinfecting of the PACE center as assigned and in accordance with current CDC guidelines. Performs all duties in accordance with FH and Summit ElderCare policies and procedures. Qualifications Education: High school graduate or equivalent. Completion of an approved Home Health Aide or Certified Nursing Assistant Training Program preferred Certification: Certification as a Home Health Aide or Nursing Assistant; CPR and First Aid Certification or willingness to be certified within 60 days of employment is required Experience: One or more years experience working with the elderly in a health care setting. Reliable transportation required. Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

CNA

Fallon Health Attleboro, MA

Health Aide / CNA - Attleboro, MA

Overview This is one of the better opportunities out there for Health Aides or CNAs and we will take great care of you! Why?.. + Great benefits! Full-time benefits offering! Health Insurance offerings! Paid Time Off! 12 Holidays! 401K Savings Plan! Tuition Assistance! Vision Care, Life Insurance and more!! + *$20/hr to start and exceeds state pay average! You can also make extra depending of the shifts you can work - read on! + Extra pay for shifts outside normal workday! Extra $3.50/hr weekdays between 7pm and 7am Monday through Friday (shift ends Friday at 7am) Extra $4.00/hr for weekends beginning at 7pm on Friday and ending 7am on Monday. + Mileage Reimbursement! + Respectful and Desirable Health Aide / CNA Work Setting! Predictable Hours! Safe and highly vaccinated work environment including the member population you care for Our Health Aides and staff love the familiarity and relationships establishes with our members You will likely find more autonomy and flexibility than you have in your current role Our model is low-volume and very member and quality care focused About us: Fallon Health is a company that cares. We prioritize our members--always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality. Fallon Health’s Summit ElderCare® is a Program of All-Inclusive Care for the Elderly–PACE for short. PACE, an alternative to nursing home care, is a program that helps people 55 and older continue living safely at home. At Fallon Health, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE— in the region. Summary: Provides personal care, light housekeeping and assistance with ADLs (Activities of Daily Living) as outlined in each SE participant’s plan of care in participant homes as well as at the PACE center; exercises independent judgement; reports any changes in participant status to the IDT; participates in carrying out infection control precautions and increased cleaning and disinfecting of the PACE center as assigned and in accordance with current CDC guidelines Responsibilities Under the supervision of the RN, assists with the Activities of Daily Living (ADL) needs of participants both at the PACE center and in participants’ homes (i.e., community, Assisted Living Facilities, Rest Homes, Supportive Housing programs, etc.) Contributes to the development of a care plan for participants through interaction with other members of the Interdisciplinary Team. Collaborates with members of the Interdisciplinary Team to assure appropriateness and continuity of care. Carries out non-skilled treatments including, but not limited to vital signs, transfers, toileting, bathing, dressing at the PACE Center and in the community. Assists the Supervisor, Recreational Activities and other activities staff with individual and group programs by helping to plan individual treatment programs, increasing participants’ motivation to participate, assisting participants to participate when needed, and assisting with evaluation of program effectiveness. Assists registered therapists and certified therapy assistants with treatments and participant-specific activities which are ordered for each participant and assigned by the registered therapist including, but not limited to, positioning, transfers, ambulation, and exercises. Maintains a clean and safe working and/or living environment in the PACE center and/or participants’ homes. Assists with meal and snack preparation, serving, feeding as needed, and clean-up. Uses safe techniques in all interactions with participants at the PACE Center and in participants’ homes. Provides accurate and timely documentation in the EMR and other systems as required by SE policies and procedures and/or as assigned by supervisor. Participates in carrying out schedule of daily cleaning and disinfecting of the PACE center in accordance with CDC guidelines for increased precautions Actively participates in distribution of work for health aides to ensure care needs of participants and site tasks are completed timely and appropriately including but not limited to community-based care and center-based tasks, as assigned Actively participates in regular team meetings for health aides at respective site Participates in carrying out infection control precautions and increased cleaning and disinfecting of the PACE center as assigned and in accordance with current CDC guidelines Performs all duties in accordance with FH and Summit ElderCare policies and procedures. Qualifications Education: Completion of an approved Home Health Aide or Certified Nursing Assistant Training Program is highly desirable, but we will accept equivalent work experience in lieu of certificate. Certification: Certification as a Home Health Aide or Nursing Assistant is desired. Reliable Transportation Required. Experience: One year of experience working with a frail and/or older adult population preferably in a PACE program. If under one year, must complete Summit Eldercare training program for health aides prior to working with participants independently. Must complete a standardized set of Summit Eldercare competencies for Health Aides on an annual basis. Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Behavioral Health Nurse Afternoons/Evenings

Innovive Health Beverly, MA

$74,000 - $80,000 / year

Our PM Nurses Begin Their Shifts at 12:00 PM – Balance Built In! Our Case Manager Registered Nurses (RN) are responsible for partnering with the Clinical Director and team to administer and coordinate skilled nursing care to patients requiring home care services. Services are provided in accordance with physician’s orders, under the direction and supervision of the Clinical Director, and in compliance with applicable laws and regulations and the policies of the organization. Key Responsibilities Include: Clinical Care • Provides direct care and case management of assigned patients, including initial assessment and development of plan of care, as well as oversight and administration of prescribed medications and treatments • Maintains and updates schedules of all disciplines in patient’s home • Consistently assesses and evaluates patient’s status and goals and revises the plan of care as necessary • Communicates adjustments to plan of care to all team members in the appropriate time frame to support consistent delivery of care • Complete authorization modifications in a timely manner, where needed • Initiates and applies appropriate preventative, therapeutic, and rehabilitative procedures and maintains communication regarding patient care with the physician, supervisory personnel, and other professional staff involved in patient care • Consistently monitors and manages patient medications; maintains an accurate medication profile; coordinates prescription refills with physicians and pharmacies and picks up medication refills as needed • Teaches the patient and family/caregiver self-care techniques as appropriate • Provides medication, diet, and other instructions as ordered by the physician • Recognizes and utilizes opportunities for health counseling with patients and families/caregivers • Provides and maintains a safe environment for the patient • Reports unsafe conditions, complaints and incidents on behalf of patient as appropriate • Observes and supervises Home Health Aide & LPN to evaluate performance and quality of care • Accepts responsibility of assignment to perform a specialized procedure, such as IV therapy, when qualified with appropriate training and proven competency in the delivery of the therapy • Uses supplies and equipment effectively and efficiently • Maintains equipment per agency policy • Fulfills the obligation of assigned patient case load including tracking of patient status when transferred, following up with other healthcare facilities providing care to patients, resuming care of patients when appropriate • Adheres to HIPAA laws and maintains patient confidentiality always • Other duties assigned by the case manager/clinical management, i.e., performing field supervisions of care team members as required by agency policies • Performs other duties as assigned Documentation • Completes and submits accurate, timely clinical notes including all OASIS documents, visit authorization requests, physician orders, and all other clinical documentation regarding patient’s condition and care provided in accordance with Innovive company policies Communication and Meetings • Communicates with physicians and other agencies providing nursing or related services on a consistent basis to ensure continuity of care and implementation of a comprehensive care plan • Acts as part of the interdisciplinary care team • Participates in scheduled clinical and internal/external case management meetings • Attends vendor and referral meetings as needed and assigned, or as patient conditions require • Documents all meetings and outcomes for patient medical record • Coordinates with pharmacies, insurance companies and other service providers as needed to facilitate timely and appropriate provision of patient care Your Education, Experience & Requirements • Graduate of an accredited school of professional nursing • Is currently licensed as an RN through the State Board of Nursing and meets one of the following criteria: o RN with a bachelor’s degree in nursing and one year of related working experience o RN with a diploma or associate’s degree with two years related work experience • Has passed the National Council Licensure Examination (NCLEX) • Complies with accepted professional standards and principles • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order, or other reliable means of transportation • Possesses and maintains CPR certification • Has presented a pre-employment physician’s health clearance including negative TB skin test and/or CXR and other tests as required by organization policy • Has satisfactory references from nursing school, previous (or current) employers and/or professional peers Preferred Experience • Prior experience caring for mental health patients • 1–2 years’ experience in a home health environment PHYSICAL DEMANDS AND WORK ENVIRONMENT • Frequently required to stand • Frequently required to walk • Frequently required to sit • Continually required to use hands and fingers • Frequently required to climb, balance, bend, stoop, kneel or crawl • Occasionally required to lift/push light weights (less than 25 pounds) • Occasionally required to lift/push light weights (greater than 25 pounds) • Moving, lifting, or transferring of patients may be required on occasion • Frequent exposure to bloodborne and airborne pathogens or infectious materials

Behavioral Health Nurse Afternoons/Evenings

Innovive Health Brockton, MA

$74,000 - $80,000 / year

Our PM Nurses Begin Their Shifts at 12:00 PM – Balance Built In! Our Case Manager Registered Nurses (RN) are responsible for partnering with the Clinical Director and team to administer and coordinate skilled nursing care to patients requiring home care services. Services are provided in accordance with physician’s orders, under the direction and supervision of the Clinical Director, and in compliance with applicable laws and regulations and the policies of the organization. Key Responsibilities Include: Clinical Care • Provides direct care and case management of assigned patients, including initial assessment and development of plan of care, as well as oversight and administration of prescribed medications and treatments • Maintains and updates schedules of all disciplines in patient’s home • Consistently assesses and evaluates patient’s status and goals and revises the plan of care as necessary • Communicates adjustments to plan of care to all team members in the appropriate time frame to support consistent delivery of care • Complete authorization modifications in a timely manner, where needed • Initiates and applies appropriate preventative, therapeutic, and rehabilitative procedures and maintains communication regarding patient care with the physician, supervisory personnel, and other professional staff involved in patient care • Consistently monitors and manages patient medications; maintains an accurate medication profile; coordinates prescription refills with physicians and pharmacies and picks up medication refills as needed • Teaches the patient and family/caregiver self-care techniques as appropriate • Provides medication, diet, and other instructions as ordered by the physician • Recognizes and utilizes opportunities for health counseling with patients and families/caregivers • Provides and maintains a safe environment for the patient • Reports unsafe conditions, complaints and incidents on behalf of patient as appropriate • Observes and supervises Home Health Aide & LPN to evaluate performance and quality of care • Accepts responsibility of assignment to perform a specialized procedure, such as IV therapy, when qualified with appropriate training and proven competency in the delivery of the therapy • Uses supplies and equipment effectively and efficiently • Maintains equipment per agency policy • Fulfills the obligation of assigned patient case load including tracking of patient status when transferred, following up with other healthcare facilities providing care to patients, resuming care of patients when appropriate • Adheres to HIPAA laws and maintains patient confidentiality always • Other duties assigned by the case manager/clinical management, i.e., performing field supervisions of care team members as required by agency policies • Performs other duties as assigned Documentation • Completes and submits accurate, timely clinical notes including all OASIS documents, visit authorization requests, physician orders, and all other clinical documentation regarding patient’s condition and care provided in accordance with Innovive company policies Communication and Meetings • Communicates with physicians and other agencies providing nursing or related services on a consistent basis to ensure continuity of care and implementation of a comprehensive care plan • Acts as part of the interdisciplinary care team • Participates in scheduled clinical and internal/external case management meetings • Attends vendor and referral meetings as needed and assigned, or as patient conditions require • Documents all meetings and outcomes for patient medical record • Coordinates with pharmacies, insurance companies and other service providers as needed to facilitate timely and appropriate provision of patient care Your Education, Experience & Requirements • Graduate of an accredited school of professional nursing • Is currently licensed as an RN through the State Board of Nursing and meets one of the following criteria: o RN with a bachelor’s degree in nursing and one year of related working experience o RN with a diploma or associate’s degree with two years related work experience • Has passed the National Council Licensure Examination (NCLEX) • Complies with accepted professional standards and principles • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order, or other reliable means of transportation • Possesses and maintains CPR certification • Has presented a pre-employment physician’s health clearance including negative TB skin test and/or CXR and other tests as required by organization policy • Has satisfactory references from nursing school, previous (or current) employers and/or professional peers Preferred Experience • Prior experience caring for mental health patients • 1–2 years’ experience in a home health environment PHYSICAL DEMANDS AND WORK ENVIRONMENT • Frequently required to stand • Frequently required to walk • Frequently required to sit • Continually required to use hands and fingers • Frequently required to climb, balance, bend, stoop, kneel or crawl • Occasionally required to lift/push light weights (less than 25 pounds) • Occasionally required to lift/push light weights (greater than 25 pounds) • Moving, lifting, or transferring of patients may be required on occasion • Frequent exposure to bloodborne and airborne pathogens or infectious materials

LPN

Part-time

Benchmark Senior Living Danvers, MA

LPN-Licensed Nursing Assistant/RN-Registered Nurse

$35 - $39 / hour

Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a compassionate Licensed Practical Nurse (LPN)/Registered Nurse (RN) to join our team at Putnam Farms ! Part Time evening and weekend opportunities. Contact us for more information on available shifts. As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 2 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status #LI-MS2

RN - Montplaisir 36Hr nights Ortho/Med-Surg

Sturdy Memorial Hospital Attleboro, MA

$35.88 - $55.56 / hour

The Registered professional nurse optimizes patient outcomes by delivering compassionate, collaborative, high quality care. The RN promotes excellence in nursing practice by delivering expert care to patients in all age groups, cultures, psychosocial, spiritual and disability concerns consistent with the admission/discharge criteria of the assigned unit. The RN renders direct and indirect outcome nursing care through the application of the nursing process, functions within policies, practice guidelines and nursing standards of Sturdy Health in accordance with the Massachusetts Nurse Practice Act, CDC, and OSHA standards, and any other applicable regulatory or accreditation agency. Education: Graduate of an accredited school of nursing Bachelor’s degree in nursing preferred Bachelor’s degree in nursing required for Cardiac Rehab. Licenses/Certification: Current Massachusetts state RN license All RNs must have current BLS certification ACLS is required with BLS for RN positions on the following units/departments: Telemetry, ICU, ED, Cardiac Rehab, Endoscopy, LDRP, PACU, Med/Surg NRP is required with ACLS and BLS for RNs on LDRP PALS is required with ACLS and BLS for RNs on PACU and ED Required Qualifications and Skills: New Graduate Nurses accepted for some positions. Excellent communication and customer services skills required. Must possess excellent interpersonal communication skills, good organizational skills, and adaptability. Command of verbal and written English Preferred Qualifications and Skills: Minimum of 2 years of experience in acute care setting preferred. Essential Job Functions: Provide timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians. Collaborate effectively with patients, families, and other healthcare professionals to develop and implement individualized, coordinated, and comprehensive care plans. Regularly assess and record vital signs (temperature, pulse, respiration, blood pressure) to monitor patient status. Gather and document patients' medical history, symptoms, and current health status. Systematically assess patients for care needs, changes in condition, behavior, or response to treatment. Administer and accurately record medications (oral, intravenous, etc.) according to provider orders and established protocols. Independently administer nursing care, applying both simple and complex techniques and processes that are specific to the needs of the patient. Delegate care in accordance with the Massachusetts Nurse Practice Act and Sturdy Health guidelines. Maintain accurate and detailed patient records, including assessments, interventions, and responses to treatment as well as individualized nursing plans of care. Provide emotional support and guidance to patients and their families, helping them cope with the challenges of illness and treatment. Educate patients and their families about their conditions, treatment options, and strategies for maintaining health and preventing illness. Respond to medical emergencies, providing first aid and initiating appropriate interventions. Ensure patient confidentiality is maintained at all times. Utilize and maintain medical equipment (e.g., monitors, IV pumps, ventilators). Participate in quality assessment and improvement initiatives and contribute to the development of best practices in patient care. Develop and maintain positive relationships across all areas of responsibility. Visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient. Charge Nurse duties as assigned. Remain up to date on current and emerging nursing practice. Ensure all licensure, certifications and competencies are current. Apply a growth mindset and maintain a spirit of inquiry. Incorporate and apply research and evidence-based practice. Ensure compliance with research protocols. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: Must possess sound dexterity and visual acuity. Requires mental alertness, stamina to work in a fast-paced environment or in emergency situations. Ability to stand, sit, walk, bend, reach without restriction. Ability to lift between 25 and 50 pounds using good body mechanics. Requires prolonged standing and walking throughout the work shift. Fine motor skills are needed for tasks such as administering injections, inserting catheters, and/or operating medical equipment. Must be able to push heavy equipment, stretchers, and wheelchairs. Registered Nurses may work in various conditions, including those involving communicable diseases, body fluids, and potentially stressful or noisy environments. May be exposed to all patient care elements within the hospital setting. Must meet annual safety training requirements. - Salary Range:$35.88-$55.56 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Tufts Medicine Melrose, MA

Registered Nurse, RN - Acute Care Resource RN

$44.17 - $56.32 / hour

The Resource RN has the responsibility and accountability for the coordination of clinical activities and patient care twenty-four hours a day, three hundred and sixty-five days a year. Develops and sustains an environment that promotes excellence in clinical practice and customer satisfaction, while striving for optimal efficiency, productivity and utilization of all resources. Essential Job Functions: · Provide direct patient care across acute care units according to established nursing standards, scope of practice, and hospital policies. · Rapidly assess patient conditions and intervene appropriately, escalating concerns to providers and leadership as needed. · Support safe patient assignments by temporarily assuming care, completing critical tasks, such as initiating or completing admissions, discharges, and transfers. · Serve as an expert resource for high-acuity patients, complex clinical procedures, or emerging clinical concerns. Adapt quickly to evolving situations and provide leadership presence during emergencies, incidents, or facility-wide needs. · Ensure adherence to evidence-based practice, infection prevention standards, and regulatory requirements. · Provide “as needed” support for procedures, transport, complex dressing changes, or time-sensitive patient care activities. · Offer real-time support to bedside nurses, including troubleshooting IV access, central line care, wound care, medication administration challenges, and deteriorating patient situations. · Mentor and coach novice nurses, float staff, and new team members to reinforce best practices and clinical confidence. · Partner with charge nurses to balance workload, manage patient flow, and assist during surges, codes, rapid responses, or other high-acuity events. · Promote a positive team culture and contribute to staff engagement, retention, and professional development. · Perform additional tasks, support activities, or operational duties in collaboration with and at the discretion of the Nursing Supervisor, based on real-time patient care needs, staffing demands, safety concerns, or organizational priorities. Qualifications: RN Massachusetts license required Three (3) years of related experience ASN required Current Basic Life Support Certification required Current Advanced Cardiac Life Support Certification preferred Hours: 24-36 hours/week, Day/Evening shift Rotating weekend and holiday requirements What We Offer: Competitive salaries & benefits that start on day one 403(b) retirement plan with company match Tuition reimbursement Clinical mobility tracks Free on-campus parking About MelroseWakefield Hospital: MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians. Core to our values, MelroseWakefield Healthcare’s commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents. About Tufts Medicine A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being. Tufts Medicine is an equal opportunity employer. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range : $44.17 - $56.32

NP

American Family Care Saugus, MA

Nurse Practitioner / Physician Assistant

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Signing bonus Training & development Vision insurance Wellness resources Hiring Advanced Practice Providers (APPs) including both Nurse Practitioners (NP) and Physician Assistants (PA) Job Type: Full-time Schedule: Flexible shifts | No nights | No on-call | Rotating weekends/holidays Elevate Your Career with AFC Urgent Care – Where Care Meets Community At American Family Care (AFC), we put patients first while supporting our providers with the tools and environment they need to thrive. As a Nurse Practitioner / Physician Assistant at our Sangus location, you’ll join a team committed to clinical excellence, work-life balance, and meaningful community impact. Whether you’re looking to broaden your urgent care skills or build long-term stability in a supportive workplace, AFC offers the opportunity, autonomy, and flexibility you’re looking for. Why You’ll Love Working With Us 100% Outpatient – No nights, no call Competitive base pay + performance bonuses $30K bonus package Flexible shift-based schedule (includes rotating weekends/holidays) Collaborative clinical team and approachable leadership Ongoing professional development & CME resources What You’ll Do Assess, diagnose, and treat patients of all ages in an urgent care setting Manage acute conditions, infections, and injuries Perform minor procedures such as suturing, splinting, and incision & drainage Conduct comprehensive physicals, including DOT and employment exams Order and interpret diagnostic tests (labs, X-rays, EKGs) Counsel patients on care plans and preventive health strategies Maintain accurate, timely documentation Collaborate with supervising physicians and team members to ensure quality care Who We’re Looking For Certified Nurse Practitioner (ANCC or AANP) with an active state license or Certified Physician Assistant (NCCPA) with an active state license 2+ years of experience in urgent care, family medicine, or emergency care Skilled in urgent care procedures and comfortable in a fast-paced clinic Excellent communication skills and a patient-centered mindset Benefits & Perks We invest in our providers with a package that supports your career and your life outside of work: Medical, dental & vision coverage 401(k) with employer match Generous PTO 100% covered malpractice insurance Life, short- & long-term disability insurance UpToDate subscription CME & ongoing educational resources About AFC Urgent Care With 200+ clinics across 26 states, AFC is the nation’s leading urgent care network. Our modern, technology-enabled clinics make it possible to deliver efficient, high-quality care — and provide a positive experience for both patients and providers. Make Your Next Career Move Count If you’re a Nurse Practitioner or Physician Assistant seeking a role with clinical variety, flexible scheduling, and a team-driven culture, AFC is ready to welcome you. Apply today. Grow with AFC. Make a difference in your community. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at recruiters@americanfamilycare.com.

Sturdy Memorial Hospital Attleboro, MA

Hybrid Registered Nurse (RN) Clinical Care Manager - Dorchester and surrounding areas

CareSource Boston, MA

$90,000 - $120,000 / hour

Job Summary: The Clinical Care Manager-Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs. This position focuses on integrating health services and community resources to coordinate enrollee care for improve health outcomes and enhanced quality of life. Essential Functions: Engage with the enrollee in their homes and other community settings to establish an effective, complex care management relationship, while considering the cultural and linguistic needs of each member. Function as a liaison between healthcare providers, community resources, and enrollees to ensure seamless communication and care transitions. Perform required assessments on a timely basis, including but not limited to Comprehensive Assessment, MDS-HC (or successor) Functional Assessments, and Crisis and Risk Assessments Engage enrollees in care plan development and implementation, providing routine updates as the enrollee’s status changes Lead the interdisciplinary care team (ICT) and collaborate with peers both internal and external to the organization, to create holistic care plans that address medical and non-medical needs. Oversee enrollee utilization of long-term services and supports, ensuring appropriate systems are in place for enrollees to remain in the location of their choice Assist members in accessing community resources, including housing, transportation, food assistance, and social services. Educate members about their benefits and available services under both Medicare and Medicaid. Provide education to members and their families about managing chronic conditions, medication adherence, and preventive care. Promote healthy lifestyle choices and self-management strategies. Assist enrollees in preventative health strategies, including gap closure Follow up with members after hospitalizations or significant health events to ensure continuity of care and prevent readmissions. Work closely with primary care physicians, specialists, and other healthcare providers to coordinate care and share relevant information. Coordinate with community-based organizations, other stakeholders/entities, state agencies, and other service providers to ensure coordination and avoid duplication of services. Advocate for the needs and preferences of enrollees within the healthcare system. Evaluate member satisfaction through open communication and monitoring of concerns or issues. Regular travel to conduct member, provider and community-based visits as required Report abuse, neglect, or exploitation of older adults and adults with disabilities as a mandated reporter as required by State law. Adherence to NCQA and Care Management standards Performs any other job related duties as requested. Education and Experience: Associates of Science (A.S) degree in nursing from an accredited nursing program required or Master's degree in social work or mental health counseling and independent license required Three (3) years of experience as a Registered Nurse/BH Clinician or One (1) year as a Registered Nurse/BH Clinician with two (2) years of experience working with people with complex medical, behavioral and social needs as an LPN, CHW, MA required Prior experience in care coordination, case management, or working with dual-eligible populations preferred Medicaid and/or Medicare managed care experience preferred Competencies, Knowledge and Skills: Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel. Understanding of Medicare and Medicaid programs, as well community resources and services available to dual-eligible beneficiaries. Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers Ability to manage multiple cases and priorities while maintaining attention to detail. Adhere to code of ethics that aligns with professional practice. Awareness of and sensitivity to the diverse backgrounds and needs of the populations served Decision making and problem-solving skills. Ability to function independently and effectively as part of an interdisciplinary team Strong and effective communication skills, both written and verbal Strong interpersonal and customer relations skills Strong customer service skills Licensure and Certification: Current unrestricted clinical license in the Commonwealth of Massachusetts as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LISCW), or a Licensed Mental Health Counselor (LMHC) required Case Management Certification is highly preferred Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s license record check. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in this position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel greater than 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members Must live within commutable distance to the Commonwealth of Massachusetts Over 50% (Mobile) Routine travel required Compensation Range: $90,000 - $120,000 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

LDRP Unit Coordinator/CNA Various Shifts

$17.64 - $26.58 / hour

Performing under the direction of the RN/LPN and as a member of the unit-based patient care team, the Certified Nursing Assistant/Unit Coordinator (CNA/UC) performs duties of direct and indirect patient care. The direct patient care tasks include but are not limited to activities of daily living, vital signs, glucometry, EKG’s, weights and Intake/Output data collection. Indirect patient care activities include, but are not limited to, transport, restocking and/or obtaining patient care supplies. In addition, the CNA /UC is responsible for responding in a timely manner to the needs of patients and family members and taking a proactive role in the efficient operation of the unit. They function within policies, procedures and guidelines of Sturdy Memorial Hospital in accordance with Joint Commission, CDC and OSHA standards. In addition, the CNA/UC will perform clerical, receptionist and unit coordinating duties on individual patient care units. Education/Training High School Graduate or equivalent Previous knowledge of medical terminology, typing, computer skills and Unit Secretary experience preferred Successful completion of orientation Licenses/Certification: • BLS competent • Certification as a nursing assistant Required Qualifications and Skills: Demonstrates the knowledge and skills needed to assist in providing patient care, good organizational skills, personal maturity, accuracy and flexibility. Previous knowledge of medical terminology, typing, computer skills and Unit Secretary experience preferred Successful completion of orientation Proficient in English Possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Nursing Department and the hospital as a whole Ability to perform simple math calculations Develop and maintain positive relationships across all areas of responsibility Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient Provides timely, positive responses to the needs of all customers including patients, families, co-workers and physicians Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. AGE AND DIVERSITY RELATED CRITERIA : Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures. ABILITY TO FULFILL JOB EXPECTATIONS : Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the work place, and with or without reasonable accommodation. PHYSICAL DEMANDS: Able to lift, push, pull without restriction, able to use proper body mechanics, able to sit and stand for prolonged periods; exposure to blood, body fluids, tubing condensates, airborne and other infectious materials. - Salary Range:$17.64-$26.58 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

LDRP Clinical Nurse Coordinator Evenings/Nights

Sturdy Memorial Hospital Attleboro, MA

$33.82 - $52.24 / hour

The Clinical Leader is a Registered Nurse and front-line leader, who in addition to providing direct patient care as needed, collaborates with the Nurse Manager to direct nursing care, coordinate resources for a specified unit, and perform administrative activities while providing leadership and support to staff. Under the direction of the Nurse Manager, s/he creates an environment conducive to maintaining established standards of practice and functions within policies, practice guidelines and nursing standards of Sturdy Health in accordance with the Massachusetts Nurse Practice Act, CDC and OSHA standards, and any other applicable regulatory or accreditation agency Education/Training Bachelor’s degree in nursing Licenses/Certification: • Current Massachusetts state RN license • All RNs must have current BLS certification • ACLS is required with BLS for RN positions on the following units/departments: Telemetry, ICU, ED, Cardiac Rehab, Endoscopy, LDRP, PACU, Med/Surg • NRP and Intermediate Fetal Monitoring is required with ACLS and BLS for RNs on LDRP • PALS is required with ACLS and BLS for RNs on PACU and ED Job Required Qualifications and Skills: • Minimum of 2 years of Clinical Nursing experience in acute care setting • Excellent quality of Nursing Care as part of a comprehensive care team • Excellent communication and customer services skills required. • Successful completion of orientation and annual competencies. • Must meet all criteria associated with responsibilities detailed in this document and the core/unit specific competencies for registered nurses. Preferred Qualifications and Skills: • Minimum of 5 years of Clinical Nursing experience preferred • Advanced certification in applicable area Essential Job Functions: • Must possess excellent interpersonal communication skills, command of verbal and written English; good organizational skills, and adaptability, creating positive relationships with patients and families, themself, and colleagues, including the nursing department and the hospital as whole. Professional Governance • Collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by providing/directing nursing care throughout the life span with consideration of the aging process developmental and cultural patterns in each step of the nursing process. • Facilitates an interdisciplinary approach to patient care, patient flow, staffing, resource utilization, and problem solving on a given shift. • Monitors and evaluates the assignment of patient care to the appropriate nursing personnel based on patient needs and acuity level. • Provides guidance regarding patient care and other job-related requirements. • Participates in quality assessment and improvement programs to evaluate effectiveness of care delivered. • Enhances unit behaviors through encouragement of education implementation of new concepts and technology. • Provides leadership in the development of policies procedures standards of care and critical paths to promote positive patient outcomes. • Collaborates on development of unit staffing schedule to provide a fiscally sound and safe staffing pattern which meets patient and family needs and expectations. • Facilitates, stimulates, and evaluates human resources to provide quality, cost-efficient patient care by staffing the patient care unit to meet patient needs based on the ANA staffing principles or the appropriate staffing principles for the specialty area. • Effectively utilizes resources to develop cost efficient delivery of high-quality services and patient care. • Documents and communicates staff performance with recommendations for quality and growth. • Identifies and resolves nursing care conflicts related to the unit. • Collaborates with Nursing Faculty and students to meet educational needs. • Participates in the staff recruitment and retention process. • Monitors and adjusts staffing and scheduling as needed. • Contributes to the organizational plan for development of short and long-term goals by providing unit leadership coverage in collaboration with the Nurse Manager directing and supervising unit staff and communicating the status of unit operations activities and issues to the Nurse Manager or appropriate discipline. • Participates in unit meetings and recommends patient care/fiscal objectives standards and goals. Chairs unit staff meetings in collaboration with the Nurse Manager. • Participates in the formation of policy, procedures and standards via organizational committees and compliance to regulatory standards. • Collaborates with the health care team to foster communication with patients and family members to facilitate positive patient outcomes and discharge planning. • Develop and maintain positive relationships across all areas of responsibility. • Visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient. Clinical Practice • Provide timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians • Collaborate effectively with patients, families, and other healthcare professionals to develop and implement individualized, coordinated and comprehensive care plans. • Regularly assess and record vital signs (temperature, pulse, respiration, blood pressure) to monitor patient status. • Gather and document patients' medical history, symptoms, and current health status. • Systematically assess patients for care needs, changes in condition, behavior, or response to treatment. • Administer and accurately record medications (oral, intravenous, etc.) according to provider orders and established protocols. • Independently administer nursing care, applying both simple and complex techniques and processes that are specific to the needs of the patient. • Delegate care in accordance with the Massachusetts Nurse Practice Act and Sturdy Health guidelines. • Maintain accurate and detailed patient records, including assessments, interventions, and responses to treatment as well as individualized nursing plans of care. • Provide emotional support and guidance to patients and their families, helping them cope with the challenges of illness and treatment. • Educate patients and their families about their conditions, treatment options, and strategies for maintaining health and preventing illness. • Respond to medical emergencies, providing first aid and initiating appropriate interventions. • Ensure patient confidentiality is maintained at all times. • Utilize and maintain medical equipment (e.g., monitors, IV pumps, ventilators). Professional Development • Remain up to date on current and emerging nursing practice • Ensure all licensure, certifications and competencies are current • Apply a growth mindset and maintain a spirit of inquiry • Develop employees by monitoring, intervening, and interacting when appropriate after assessing and evaluating the nursing care provided. • Identify staff educational needs and works with the Nurse Manager and Nursing Professional Development to promote learning. • Participate in the development and administration of annual performance appraisals and developmental goals under the direction and approval of the Nurse Manager Research and Evidence Based Practice • Incorporate and apply research and evidence-based practice • Ensure the highest standards of patient-focused care by assisting the health care team to achieve and maintain clinical excellence by remaining current on the latest concepts, techniques, and methods relative to areas of responsibility. • Encourage staff to develop and implement new concepts and technology into nursing practice. • Ensure compliance with research protocols Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: Must possess sound dexterity and visual acuity. Requires mental alertness, stamina to work in a fast-paced environment or in emergency situations. Ability to stand, sit, walk, bend, reach without restriction. Ability to lift, push, pull up to 50 pounds using good body mechanics. Must be able to push heavy equipment, stretchers, and wheelchairs. May be exposed to all patient care elements within the hospital setting. Must meet annual safety training requirements. - Salary Range:$33.82-$52.24 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Kennedy Community Health Center Framingham, MA

RN - Clinical Care Manager

$32 - $37 / hour

Salary for this Position: $32.00-37.00/Hour *Please note that we cannot offer Visa sponsorship for this position* Are you looking for a meaningful career making a difference in our local communities? Are you passionate about health equity? Do you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. We are currently hiring a Clinical Care Manager based in Framingham, MA. The Clinical Care Manager (CCM) provides, coordinates, and organizes evidence-based care management to chronic disease patients, especially to those who are most at risk for health deterioration, sentinel events, and/or poor outcomes. As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment Job Summary : Assists Primary Care Providers (PCPs) in coordinating and managing care for vulnerable patients, ensuring optimal care including acute illness and chronic disease management, lifestyle and behavior education, and preventive care across multiple health settings. Manages care plans for patients admitted to or discharged from the hospital, seen in the emergency room, or transitioning from other healthcare facilities, aiming to prevent disease exacerbation, improve outcomes, increase patient engagement, reduce risk, and minimize hospital and ER utilization. Identifies, manages, and coordinates patient care, providing ongoing communication to the care team regarding patient needs and care plans. Provides direct patient care within the nursing scope, including patient assessments, administering vaccinations and medications, medication reconciliation, point-of-care testing, treatments, and reviewing lab and diagnostic test results. Documents patient care, evaluations, progress, care manager interventions, and plans of care developed with the PCP in the EHR according to health center and nursing standards. Please note this position may require evening, weekend and/or holiday shifts on a rotating basis. Job Requirements: Registered Nurse License in MA 1-2 years of clinical experience Current CPR certification Benefits: Competitive salary based on related experience Medical insurance starts on first day of employment. Health center pays 80% of medical insurance premiums. Includes coverage for most family types. Generous time off packages Dental and Vision insurance 403b Retirement Plan with employer match Flexible Spending Accounts Employee Assistance Program

Caregiver

Care Navigator (Remote - Massachusetts)

CareSource MA

$41,200 - $66,000 / year

Job Summary: The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations. Essential Functions: Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities. Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance) Provide administrative support as assigned Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc. Help members schedule transportation to medical appointments; assist members with booking issues Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations) Coordinates interpreting and translation supporting services for the member (including ADA compliance) Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs Performs any other job related duties as requested. Education and Experience: High School or GED required One (1) year of related experience in a health-related service field required Competencies, Knowledge and Skills: Critical thinking and troubleshooting skills Strong customer service and problem-solving skills Ability to work in multiple systems, often simultaneously Clear, concise, and effective oral and written communication Strong time management and demonstrated ability to work independently Flexibility to adapt to business needs Motivated team player Excellent organizational skills High attention to detail and accuracy Basic arithmetic skills required Proficiency in Microsoft Office Suite Licensure and Certification: None required Working Conditions: General office environment; may be required to sit or stand for extended periods of time Travel is not typically required Compensation Range: $41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.