It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
Family First Healthcare Services in Florida is seeking an experienced Home Healthcare Clinical Manager, Registered Nurse (up to 20 hours per week) who is highly capable of building relationships to coordinate patient care transitions between different facilities and our agency. Key responsibilities involve assessing a patient's health, creating and implementing care plans, educating patients and their families on disease management, and coordinating with other healthcare professionals like physicians and therapists. As a family of caregivers, our patient centric approach and enhanced emphasis on optimal patient outcomes is deeply rooted in every one of our interactions. This Registered Nurse is expected to be fully dedicated to the wellbeing of our patients, partners, referral sources, and clients. Our Home Care team leads by example—ensuring that the promise of our culture of care is delivered to each and every individual our organization has a relationship with, from clients, patients to everyone in between. Our Mission has always been to improve the quality of life for those that we serve, and we strive to deliver upon this with EVERY patient/client experience. It is consistently about the people that we serve and for our team members – our dedicated team works tirelessly to provide the very best care. Our Clinical Manager, Registered Nurse, will work in close concert with and under the leadership of our Head of Clinical Operations . This Nurse lead will also play a lead role in overseeing daily operations, managing staff, ensuring high-quality patient care, and maintaining compliance with regulations . Other key accountabilities can include supervising nurses and support staff and developing and overseeing patient care plans. Our Home Health Registered Nurse (RN) lead provides medical care to patients in their own homes, which includes administering medications, performing wound care, and monitoring vital signs. Key responsibilities and duties · Patient assessment : Conduct head-to-toe physical assessments, monitor vital signs, and evaluate the patient's progress and condition. · Care plan development and management : Create and update individualized care plans based on physician orders, physical assessments, and the patient's home environment. · Medical treatment: Administer prescribed medications and treatments, perform wound care, and manage medical equipment like IVs or catheters. · Patient and family education : Instruct patients and their families on how to manage their condition, administer medication, and follow care plans effectively. · Coordination of care : Collaborate with physicians, social workers, physical therapists, and other healthcare providers to ensure a cohesive and comprehensive care plan. · Documentation : Maintain accurate and detailed records of patient status, treatments, and progress, which is often necessary for reimbursement from insurance or government programs. · Oversee the delivery of quality care, supervising clinical personnel and ensuring compliance with agency standards and healthcare regulations. · Lead and inspire clinical teams and clinician retention. Operate in a dynamic environment, balancing administrative responsibilities with field-based interactions. Referral Management · Receive, review, and process referrals from hospitals, physicians, facilities, and community partners. Verify completeness of referral documentation (face-to-face, orders, insurance, demographics, diagnosis codes). Communicate promptly with referral sources to obtain missing information or clarification. Patient Eligibility & Verification · Confirm patient eligibility and coverage with payers (Medicare, Medicaid, Managed Care, Commercial Insurance). Validate primary care physician and attending provider credentials and NPI. Confirm patient location, service area, and insurance plan network participation. Coordination & Communication · Collaborate with clinical intake nurses, scheduling, and field staff for start-of-care assignments. Communicate admission readiness and patient details to clinicians and case managers. Compliance & Documentation · Confirm that physician orders, F2F (Face-to-Face), and consent forms are complete before admission. Tracking & Reporting · Maintain referral logs and update intake tracking dashboards daily. Monitor conversion rates (referrals → admissions) and report intake metrics to management. · Staff and operations management: o Recruit, train, and supervise nursing and support staff. o Create work schedules and ensure adequate staffing levels. o Oversee daily operations to ensure a safe and efficient environment. · Patient care oversight: o Develop and approve patient care plans in collaboration with physicians and patients. o Conduct clinical assessments and ensure quality of care is met. o Act as a liaison between patients, families, and the clinical team. · Administrative and compliance duties: o Ensure compliance with all state and federal healthcare regulations. o Monitor performance metrics and quality of care standards. Emotional support: Provide encouragement and emotional support to patients and their families, helping them cope with illness or injury. Ability to be flexible, adaptable, and committed to supporting the delivery of exceptional patient care. Lead the team in alignment with the agency’s mission, vision, and values. Promote a culture of accountability and continuous improvement. · Conduct ongoing assessments of clinicians to evaluate their understanding and compliance with policies and procedures. · Instruct on the use of patient and physician portals, use of EMR system, and clinician scheduling tools to enhance communication and care coordination. · Undertake other duties and responsibilities as delegated by the Head of Clinical Services. Clinical & Regulatory Knowledge · Understanding of Medicare home health and hospice eligibility criteria. · Familiarity with OASIS requirements, F2F encounter rules, and Plan of Care components. · Awareness of payer authorization processes (pre-authorization, re-certification). · Knowledge of HIPAA and patient privacy requirements. Technical & System Skills · Proficiency in home health EMR systems · Familiarity with portals for insurance verification. · Ability to handle fax, email, EHR referrals, and electronic intake workflows Skills and Qualifications · Strong clinical skills: Proficiency in performing assessments, administering treatments, and managing wounds. · Excellent communication: Ability to clearly communicate with patients, families, and the healthcare team. · Problem-solving abilities: Skill in adapting to unpredictable situations that may arise in a home environment. · Organizational skills: Capacity to manage multiple patients, detailed documentation, and a varied schedule. Strong leadership and time management skills. Minimum Requirements · Must have a current RN license (state-specific). · Minimum four years of experience in home health, hospice, or a related field. · Knowledge of healthcare regulations and home health standards of care. · Proficient in using electronic medical records (EMR) and other healthcare technologies.
Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate care professionals like YOU! When you join the SYNERGY HomeCare team as an HHA or CNA, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and to elevate their confidence knowing they have a care professionals like you by their side. Our Core Values: 1. Family ~ Provide the level of care that you would expect for your own family ~ 2. Integrity ~ Do the right thing no matter what ~ 3. Excellence ~ Driven by empathy, perform above expectations ~ 4. Mastery ~ Be the best at what you do ~ 5. Loyalty ~ Always be an advocate for your people ~ Do you have: Exceptional interpersonal communication skills? Do you empathize for the hardship experienced by the client and the client’s family? Ability to maintain composure with clients who present challenging behavior? Do you: Enjoy serving others? Have a big heart with a lot of love to share? Take charge with a warm smile? We are looking for compassionate, respectful and caring Home Health Aide and CNAs to joing our growing team of care professionals. Our ideal candidate is patient, independant, committed, and honorable who enjoys taking care of others. We always have an opening for HHAs and CNAs who can align with our core values and answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means as a SYNERGY Home Care Care Professional, you will have the opportunity to care for a wide variety of people; spanning all ages and all abilities. We are seeking Home Health Aides or CNA to join our independently owned and operated national agency. SYNERGY HomeCare offers: Competitive pay between $15/hr - $16/hr Direct deposit Time-and-a-half pay for overtime and holidays Flexible schedules and matching Home Health Aides with nearby clients Merit-based awards and perks As a Care Professional with SYNERGY HomeCare, you will: Provide attention to clients’ non-medical needs, including companionship and social engagement Provider personal care to clients as needed Assist client with light housekeeping, meal preparation, and medication reminders Establish communication and a professional relationship with clients, family members, and co-workers Provide reliable care by being punctual and consistently covering shifts Have a Home Health Aide Certification (HHA) or CNA Have a CPR/BLS Certification Have a Background Check Level 2 Our Territories are: Orange, Seminole, Osceola, Brevard and County If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
