CMA Jobs in Illinois

Medical Assistant- Internal Medicine

Gateway Regional Medical Center Collinsville, IL

$17.50 - $26.24 / hour

Medical Assistant - Internal Medicine Department: Physician Clinics - Internal Medicine Schedule: Full-Time | Days Location: Gateway Regional Medical Center Pay Range: $17.50 - $26.24 per hour About Gateway Regional Medical Center Gateway Regional Medical Center is committed to providing high-quality, compassionate healthcare to the communities we serve. Our Physician Clinics provide accessible, patient-centered care while working collaboratively with patients, providers, and the healthcare team. We are seeking a dependable and compassionate Medical Assistant to join our Internal Medicine clinic. This position is ideal for someone who enjoys building relationships with patients while supporting providers in a fast-paced outpatient healthcare environment. Position Summary The Medical Assistant provides clinical and administrative support to Internal Medicine providers and patients. Responsibilities include preparing patients for examinations, obtaining and documenting vital signs and medical histories, assisting with routine clinical procedures and testing, maintaining examination rooms, coordinating patient care, and supporting the overall operations of the clinic. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to provide professional and compassionate care to patients with a variety of acute and chronic medical conditions. Essential Duties & Responsibilities Prepare patients for examination and treatment by obtaining medical histories, vital signs, medication lists, allergies, and other relevant information. Room patients efficiently and ensure examination rooms are properly prepared for each appointment. Assist providers with physical examinations, routine office procedures, and other clinical activities within the scope of training and applicable regulations. Perform and/or assist with basic clinical testing as trained and authorized. Assist with specimen collection, labeling, processing, and proper handling according to established procedures. Prepare, clean, disinfect, and maintain examination rooms, instruments, and clinical equipment. Accurately document patient information, clinical findings, and other required information in the electronic medical record. Review and update patient demographic, medical, medication, and allergy information as appropriate. Assist providers with medication reconciliation and other patient information-gathering activities. Assist with patient education and provide instructions as directed by the provider. Communicate provider instructions and follow-up information to patients within the scope of the position. Assist with referrals, diagnostic testing, follow-up appointments, and coordination of patient care as directed. Monitor clinical supplies and notify appropriate personnel when supplies need to be ordered or replenished. Respond to patient calls and messages appropriately, directing clinical questions and concerns to the provider or appropriate clinical staff. Communicate effectively with patients, providers, nurses, and other members of the healthcare team. Provide compassionate, professional, and respectful patient care. Maintain patient confidentiality and comply with HIPAA and all applicable laws, regulations, and organizational policies. Follow infection prevention, safety, and quality standards at all times. Maintain a clean, organized, and welcoming clinical environment. Demonstrate professionalism and contribute to a positive patient experience. Perform other duties as assigned. Qualifications High school diploma or equivalent required. Completion of an accredited Medical Assistant program preferred. Previous medical office or outpatient clinical experience preferred. Medical Assistant certification preferred. Current BLS certification required. Strong computer and electronic medical record skills. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to prioritize tasks and work effectively in a fast-paced clinical environment. Ability to work collaboratively with providers and other healthcare team members. Professional, compassionate, dependable, and patient-centered approach. Why Join Gateway Regional Medical Center? Competitive pay Medical, dental, and vision insurance 401(k) retirement plan with employer match Paid time off Collaborative healthcare environment Opportunity to make a meaningful impact in the community Gateway Regional Medical Center is an equal opportunity employer.

Medical Assistant Training Coach - San Francisco

GoHealth Urgent Care Lombard, IL

You’re more valuable than ever – And that’s just how we’ll make you feel. At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Training Coach – MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach - MA uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Training Coach – MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. Job Requirements Education Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required High school diploma or equivalent required Work Experience Medical Assistant experience preferred for Graduate of a Medical Assistant Program or 2+ years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred. Training or related experience required Experience using Electronic Health Record (EHR) Urgent care experience preferred. Licenses/Certifications One of the following certifications is required at time of hire: ARMA- American Registry of Medical Assistants CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Or the following certifications are excepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Basic Life Support (BLS) required at time of hire Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire. *MA in WA: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA) *MA in CA: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Additional Knowledge, Skills and Abilities Required Proficient use and understanding of medical terminology Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.) Excellent verbal and written communication skills Excellent presentation skills Excellent organizational skills Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Foster’s diversity and inclusion, to be able to better understand team members, our customers, and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect, and connection where the richness of ideas, backgrounds and perspectives are harnessed. Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners, and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness, and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships, and the healthcare needs of our communities. (Prioritized) Functional Competencies : to be selected and prioritized by the hiring manager for each position. 1. FLEXIBILITY - Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity. 2. INTERPERSONAL – Develops and maintains excellent working relationships within HR and other business departments. 3. ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. PROBLEM SOLVING – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 5. SELF-MANAGEMENT – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. 6. TECHNICAL COMPETENCE – Uses or gains knowledge that is necessary to perform the major functions that are described above 7. WRITING – Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience. 8. CUSTOMER SERVICE – Demonstrates a results-oriented focus for delivering appropriate services in an accurate, complete, and timely fashion. 9. TEAMWORK/COLLABORATION – Demonstrates skills and abilities in collaborative efforts with experience in team/project-oriented activities. 10. RELATIONSHIP MANAGEMENT – Maintains good communication and a positive relationship with employees at all levels of the organization to promote employee satisfaction. Projects excellent customer relations in all interactions. 11.ORGANIZATION - Advanced organizational skills with the ability to handle multiple assignments Additional Knowledge, Skills, and Abilities Preferred None. Essential Functions The Training Coach - MA focuses on assessment and validation of team member’s skills and competencies. Duties include: Teach and evaluate team members’ technical skill competencies using pre-approved methods and procedures. Conduct orientation to the center, department and/or organization to cover predetermined learning items. Teach and train team members to bring them up to predetermined levels of competency for the specific job. Hosts Learning Coach Workshop, as needed. Acts a backup to the Training Specialists and completes classroom-based training; complete Airtable compliance documentation. Meets the required minimum 40 hours to a maximum of 80 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company’s learning standards required. Ensure a flexible schedule to capture new hires with challenging schedules i.e., Per Diems, Temporary, etc.… Provide in-center coaching to new team members on all assigned areas of the core competencies. Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and a nnual competencies. Ensure accountability of team members’ competence validation. Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program. Meets with the Training Specialist regularly to support market operation training needs related to the team members’ learning journey including, but not limited to, new hire training, market learning process updates/changes, other market training needs. Assists in maintaining Airtable compliance by completing and uploading Core Competency Checklist and submitting the Competency Evaluation via digital Airtable form. Maintain team member evaluation feedback being at the fully meets or higher level each year. Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program. 30, 60, 90-day check-ins for training needs to include, but not limited to, checklist to round and check comfort level Track and manage the assigned completion of Core Competency Checklist items and submit e-form when completed for new team members. Provide timely feedback on assigned team member performance and escalate any issues if required. Operates in a mobile capacity; travel to sites where majority of new hires home locations are near, as assigned. Works operationally when no training is needed i.e., new hire training, workshops, BLS, fit testing, etc. Provide support, partnership, and training to other market Training Coaches nationally, as needed. Attends mandatory operations/learning meetings on behalf of Training Specialist in their absence. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; etc. Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence. Ensure reception area is well maintained. Conduct courtesy call-backs for patient follow-up. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. Other patient care responsibilities as defined in the Medical Assistant Guideline document . Ability to work a flexible schedule that includes evenings and weekends. #INDCO All other duties as assigned. Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy