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Nurse Manager (Infusion Center)

Job Description Nemours is seeking a Nurse Manager to join our Pediatric Infusion team in Orlando, Florida. The Nurse Manager, Pediatric Infusion Center provides operational and clinical leadership for a multidisciplinary infusion program serving pediatric patients Hematology Disorders, Oncology Disorders, Immunodeficiency Disorders, Rheumatology Disorders, Endocrine Disorders, Gastrointestinal Disorders, Genetic Disorders, Neurological Disorders, Liver and Renal Disorders Nephrology Disorders, Cardiology Disorders and Orthopedic Disorders. The role ensures safe, evidence‑based delivery of chemotherapy/biotherapy, hematology biologics, IVIG, hydration, transfusions, enzyme therapies, gene therapies and central line care while optimizing staffing, chair utilization, daily flow, and care coordination. This role advances Florida Cancer Connect Collaborative aims by strengthening patient access and throughput, improving family experience and equity, and supporting data quality and research coordination required for incubator reporting. The Nurse Manager operationalizes these aims through standard work, EHR‑enabled workflows, and partnerships with Pharmacy, Access/Revenue Cycle, and clinical leadership. Job Duties Operational Leadership & Throughput Management: Own the daily flow of the infusion center (huddles, assignments, constraint removal), optimize schedule templates, on time starts, same‑day addons, and average length of stay via standard work and visual management. Access Improvement: Partner with scheduling/intake to improve referral‑to‑first‑appointment timeliness, template governance, and overbook/add‑on rules; escalate barriers and drive countermeasures aligned to Collaborative access aims. Quality & Safety Oversight: Ensure compliance with pediatric chemo/biotherapy standards (APHON), transfusion administration, central line care bundles, and incident/near‑miss learning loops; collaborate with Pharmacy on USP 797/800 standards. People Leadership: Direct supervision of Infusion Center RNs, Patient Care Technicians, and Coordinators, including hiring, onboarding, coaching, performance evaluation, and corrective action as needed. Clinical Governance: Co‑lead policy/protocol updates with Medical Director/physician leadership; ensure pathway adherence and readiness for emerging therapies with seamless coordination to inpatient and procedure areas. Patient/Family Experience & Equity: Round regularly, implement service‑recovery and teach‑back, and promote language access and inclusive materials to improve experience domains (communication, coordination, environment). Data & Reporting: Partner with analysts to ensure accurate EHR capture and monthly leadership review of access, throughput, quality, and experience metrics; support trial‑access screening workflows and clean data handoffs for Collaborative reporting. Budget & Resource Stewardship: Manage operating budget, productivity, supplies/medications, infusion pumps/chairs, and capital requests; implement cost‑containment while protecting quality and patient access. Cross‑Site/Network Collaboration: Contribute to coordinated initiatives that reduce out‑of‑state referral and improve access across Florida. Compliance & Readiness: Maintain regulatory readiness, competencies (BLS/PALS/APHON), hazardous drug handling standards, and emergency preparedness. Requirements Bachelor’s Degree required. Master’s Degree in Nursing preferred. Minimum three (3) years RN clinical experience required Minimum three (3) years leadership experience in an infusion center or comparable ambulatory procedural setting (e.g., community ambulatory surgery center) required. Current State of Florida RN License required. Current American Heart Association BLS Certification required. Current Pediatric Advanced Life Support (PALS) required. APHON Pediatric Chemotherapy/Biotherapy Provider (or obtained within onboarding window). Pediatric infusion/oncology, Epic (e.g., Beacon Oncology, Cadence scheduling, Infusion flowsheets/telemetry), and procedural sedation support experience preferred Travel to multiple locations required. What We Offer Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision 403B with employer match. Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. About Us Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org .