NP Jobs in Huntington Beach, CA

NP Outpatient Outpatient Full-time
Provider Solutions & Development

Nurse Practitioner Family Medicine, Administrative

Provider Solutions & Development Anaheim, CA
$183,822 - $217,790 / year
Providence St. Joseph Heritage Medical Group is seeking a full-time Administrative Family Medicine nurse practitioner to join the Risk Adjustment and HCC Coding Department in Anaheim, California. In addition, conducting telehealth visits once a week, a key success factor of this position is educating providers to improve the completeness, accuracy, and reliability of clinical documentation and HCC coding to accurately reflect the patient's true clinical picture. The ideal candidate will be a self-motivated individual capable of finding solutions to problems, working collaboratively with peers, and educating others. Providence caregivers are not simply valued - they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Join this dedicated and collegial team in sunny southern California. Position Details: Full-time, hybrid position (primarily remote) Outpatient only Monday to Friday schedule Conduct regular reviews of identified providers to ensure compliance with CMS coding standards and regulations Provide education and feedback to providers on documentation practices and coding Mainly administrative work, clinical patient care 1 day per week and as needed Compensation & Benefits: Compensation is between $183,822 and $217,790 per year The compensation amounts listed may include productivity or quality/service incentives, call pay, extra shift incentives, as applicable to the position. In addition, providers may have CME benefits available to them. Required Qualifications: 3 years’ minimum experience as FNP 3 years’ minimum experience in Risk Adjustment and HCC Coding Must have Epic and telehealth experience Must be comfortable leading provider education presentations Preferred Qualifications: 5 years’ experience in Risk Adjustment and HCC Coding Where You’ll Work St. Joseph Heritage Medical Group is a multispecialty medical practice fully integrated with St. Joseph Hospital and operating throughout southern California. The values of dignity, service, excellence and justice are the driving force of the group. With skilled physicians in virtually every specialty, St. Joseph Heritage’s medical services range from primary care to leading edge surgical procedures, and its convenient Orange County locations make it easy to access exceptional care. Where You’ll Live Orange County’s second largest city, Anaheim, California, is a thriving community filled with opportunities for work and play. Famous for being the home of Disneyland Resort and the Los Angeles Angels baseball team, the city offers an escape from the bustle of city life, with multiple nature reserves, including Oak Canyon, Weir Canyon and the Anaheim Wetlands. Its low crime rate and excellent school system make it an ideal spot for families to call home. Who You’ll Work For Providence is a nationally recognized, comprehensive healthcare organization spanning seven states with a universal mission — to provide compassionate care to all who need its services, especially the poor and vulnerable. Its 122,000-plus caregivers/employees (including 34,000 physicians) serve in 51 hospitals, more than 1,000 clinics and a comprehensive range of health and social services. Providence: One name, one family, one extraordinary health system. Equal Opportunity Employer including disability/veteran Job ID Number: 31388 Facility Name: St. Joseph Heritage Medical Group Location Name: Anaheim Brand Name: Providence Provider Profession: Nurse Practitioner Medical Specialty: Family Medicine Job Setting: Medical Clinic Type of Role: Administrative Type of Role: Clinical Email: jamie.wright@psdrecruit.org Phone Number: (949) 236-6160 Schedule: Full Time Compensation: $183,822 - $217,790 Per Year CP: Yes CB: Yes NP: Yes HC: Yes IS: No YM: Yes J1: No H1B: No Let’s get in touch If you have questions about this specific job or others, I'm all ears. Send me a note and we'll be one step closer to the right opportunity. Jamie Wright Provider Recruiter (949) 236-6160 jamie.wright@psdrecruit.org Contact Me
NP ER Full-time
Vituity

Physician Assistant or Nurse Practitioner - Emergency Medicine - MemorialCare Orange Coast Medical Center

Vituity Fountain Valley, CA
$61 / hour
Fountain Valley, CA – Seeking Emergency Medicine Advanced Providers Become a Valued Member of Your Emergency Team As an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Seeking Emergency Department/Urgent Care Center physician assistants and nurse practitioners. Four (4) years of ED experience required. Current national certification and DEA are required. Current CA state license is a plus. The Practice MemorialCare Orange Coast Medical Center – Fountain Valley, California 170-bed facility and STEMI Receiving Center. 26-bed Emergency Department with an annual volume of 50,000. High acuity patients with a large number of geriatric patients. Good PA program and high customer satisfaction scores. Advanced providers manage all ED patients. The Community Fountain Valley, California, is a wonderful blend of suburban comfort, convenience, and natural beauty, making it an amazing place to work and call home Located in the heart of Orange County, Fountain Valley offers a relaxed atmosphere while being close to major attractions like Disneyland, Knott's Berry Farm, and beautiful beaches such as Huntington Beach and Newport Beach. Residents enjoy a high quality of life with parks, bike trails, and the scenic Mile Square Regional Park, perfect for outdoor activities. The city is known for its excellent schools, low crime rate, and a strong sense of community. With a mild Mediterranean climate, Fountain Valley enjoys sunny weather year-round, ideal for enjoying the outdoors. Its prime location provides easy access to major freeways and the cultural, dining, and entertainment options of nearby cities like Irvine and Anaheim. Fountain Valley is a peaceful yet vibrant place to live and thrive. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior health plan options Dental, Vision, Life and AD&D coverage, and more Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service) Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave Flexible scheduling for work/life balance Annual cash bonus Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees Up to $1,500 annual allowance for medical education courses and professional memberships Student Loan Refinancing Discounts EAP and travel assistance included Free education opportunities for personal and professional growth Several wellness programs that focus on provider wellbeing and health Purpose-driven culture focused on improving the lives of our patients, communities, and employees Salary range for this role is $61 per hour. Please speak with a recruiter for more information. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.
NP Outpatient Full-time
Kaiser Permanente

Nurse Practitioner, ICD Specialist III - Cardiology, Full-time (Irvine)

Kaiser Permanente Irvine, CA
Job Summary: The ICD Nurse Specialist role at Kaiser Permanente Southern California Region is an advanced practice nursing role with the critical element being expert clinical practice. The role is built around the five role subcomponents as regulated by the California Board of Registered Nursing: Clinical Practice, Research, Education, Leadership, and Consultation. The ICD Nurse Specialist functions under the medical direction of the Electrophysiologist and/or Cardiologist evaluating, educating, and performing device programming, for patients with implantable cardiac devices (ICD and pacemaker). Essential Responsibilities: To ensure that nursing care needs of the cardiac device patient population are met, provides 24 hour clinical leadership by developing standards of practice, policies and procedures for cardiac device patient population that are consistent with professional practice standards. Implementing methods and processes in specialty area to support change in nursing practice, care programs and clinical innovation. Achieving improved patient/family outcomes. Independently assess cardiac device transmissions, including electrograms, from patients using knowledge and experience in device programming. Functions independently in the assessment and interpretation of cardiac device data from patients in outpatient clinic, inpatient hospital, and by remote interrogation. Provides medical and/or technical programming recommendations and advice. Performs interrogations and reprogramming as needed, on all types of implantable cardiac devices. Evaluates clinical practice in cardiac device patients to ensure community/professional standards are met. Effectively identifies, evaluates and addresses disease prevention and health promotion issue of the cardiac population with implanted devices, while administering quality patient care. Follows selected patient population in order to coordinate care. Provides nursing and medical services to individuals, families, and groups, with a focus on health promotion and disease prevention. Rounds on hospital patients with implanted cardiac devices (includes community needs assessments). Evaluates implantable device policies and procedures for clinical nursing practice for all areas of Cardiac Service. Facilitates multidisciplinary collaboration based on clinical needs of patient/family. Participates in basic science and clinical research projects conducted in Cardiac Services. Prepares statistical reports and analysis setting forth progress, adverse trends and appropriate recommendations or conclusions. Participates in outcomes research. Reviews work of lower rated employees who interface with device patients, including, but not limited to: Care Managers, Nurse Educators, clinic nursing personnel, staff RNs and technicians assigned to device clinics. Oversees, coordinates, and evaluates information provided by vendor representatives from cardiac device companies. Identifies clinical quality indicators for cardiac device populations. Conducts systematic reviews when required. Sets and develops standards of practice, policies, and procedures for a specialty population that are consistent with professional standards of practice. Implements methods & processes to sustain change in nursing practice, programs of care, and clinical innovation. Facilitates evaluation of records by physicians, peers, and quality standards, according to protocols and receives and implements constructive directives. Makes recommendations on cost/quality strategies, works within budget. Assists physicians and management in coordination of ICD and/or Pacemaker Service, including but not limited to: Communicating and consulting with referring medical center physicians and personnel on ICD and/or Pacemaker issues and patient care. Serves as clinical/technical resource for referring medical centers on implanted devices. Trains and evaluates nursing personnel from other medical centers on devices and operation of device clinics. Maintains device database. Assist with device recalls affecting Southern California region. Develops, implements/coordinates, and evaluates specialty education programs for cardiac device patients and their families. Develops, implements/coordinates, and evaluates specialty education programs for nursing staff, including nurses in the communities. Assist in training and education of nursing/technical personnel assigned to ICD and/or Pacemaker. Provides educational assistance to Cardiology and EP Fellows and Family Practice/ Internal Medicine Residents on cardiac devices. Coordinates ICD patient/family support group. Schedules, coordinates, and performs interrogation. Interprets, and evaluates therapeutic and diagnostic tests on cardiac device patients working with the Electrophysiologists and/or Cardiologists. Explains necessity, preparation, nature, and anticipated effects of scheduled diagnostic and therapeutic procedures to the patient. Records physical findings and formulates plan, based on patients condition. Consults and collaborates with physician and other healthcare providers as needed regarding patient care management issues and in the development of comprehensive patient care plan. Submits healthcare plans and goals for periodic review by physicians. Maintains accurate and confidential medical records. Documents all procedures, evaluations, treatments, outcomes, education, and referrals, consistent with NCQA (National Committee for Quality Assurance), JCAHO (Joint Commission on Accreditation of HealthCare Organizations) and state regulatory standards. Analyzes new knowledge gained from conferences, workshops, professional literature, or hands on training and assimilates this knowledge into clinical practice. Assists in interviewing staff and provides input into evaluations regarding clinical competence and provides coaching and counseling. As an ICD-NP, performs additional duties including but not limited to: physical examinations, initiates drug therapy, taking responsibility for such therapy when performed prior to consultation with a physician, establishes and documents the health care plan and prognosis. May be required to collaborate with physicians on general cardiac medications and anticoagulation. Other duties as assigned.
NP Outpatient Full-time
Provider Solutions & Development

Nurse Practitioner Internal Medicine

Provider Solutions & Development Orange, CA
$173,791 - $237,849 / year
Providence St. Joseph Heritage Medical Group is seeking a full-time nurse practitioner to join its Internal Medicine team at its Batavia Woods Medical Center in Orange, California. This position will be responsible for established patient overflow, tasking and coverage. Providers can expect to see around 14 to up to 18 patients per day, with 20 minutes dedicated towards regular visits and 40 minutes for patients with procedures. The Batavia Woods Medical Center is part of the Providence St. Joseph Hospital Orange campus and as such you will have access to a strong support network including direct access to the Pharmacist and nutrition teams. Join Providence Medical Group and be part of a mission-driven organization working to improve the lives of patients throughout southern California. Monday to Friday schedule; 8:00 a.m. to 5:00 p.m. Outpatient care only; no call Provide overflow tasking and coverage for established patient panels DEA registration required Experienced candidates are preferred Spanish speaking is a plus Compensation is between $173,791 and $237,849 per year The posted salary reflects the starting range of total compensation and may include productivity bonuses, incentives related to quality and performance, hospital/ED call stipends, extra shift incentives, and other forms of cash compensation as applicable to the position. In addition, providers typically receive a CME allowance and other benefits offered by their medical group employer. Please note that this salary range is provided in accordance with State law and is subject to variation due to the factors noted above Where You’ll Work St. Joseph Heritage Medical Group is a multispecialty medical practice fully integrated with St. Joseph Hospital and operating throughout southern California. The values of dignity, service, excellence and justice are the driving force of the group. With skilled physicians in virtually every specialty, St. Joseph Heritage’s medical services range from primary care to leading edge surgical procedures, and its convenient Orange County locations make it easy to access exceptional care. Where You’ll Live Only a few private orange orchards remain, but the city of Orange, located in central Orange County, still has plenty of character and attractions. This suburban stronghold basks in the moderate Mediterranean climate created by its proximity to the Pacific and the Santa Ana Mountains to the east. In addition to ample shopping, parks and fine dining, the city features a historic district dating to the early 20th century, with expertly preserved homes and buildings. Who You’ll Work For Providence is a nationally recognized, comprehensive healthcare organization spanning seven states with a universal mission — to provide compassionate care to all who need its services, especially the poor and vulnerable. Its 122,000-plus caregivers/employees (including 34,000 physicians) serve in 51 hospitals, more than 1,000 clinics and a comprehensive range of health and social services. Providence: One name, one family, one extraordinary health system. Equal Opportunity Employer including disability/veteran Job ID Number: 31308 Facility Name: St. Joseph Heritage Medical Group Location Name: Orange (the city) Brand Name: Providence Provider Profession: Nurse Practitioner Medical Specialty: Family Medicine Job Setting: Medical Clinic Type of Role: Clinical Email: jamie.wright@psdrecruit.org Phone Number: (949) 236-6160 Schedule: Full Time Compensation: $173,791 - $237,849 Per Year CP: Yes CB: Yes NP: Yes HC: Yes IS: No YM: Yes J1: No H1B: No Let’s get in touch If you have questions about this specific job or others, I'm all ears. Send me a note and we'll be one step closer to the right opportunity. Jamie Wright Provider Recruiter (949) 236-6160 jamie.wright@psdrecruit.org Contact Me
NP Outpatient Outpatient Full-time
AllCare.ai

Full Time Primary Care Nurse Practitioner - LA

AllCare.ai Orange, CA
$140,000 - $160,000 / year
About AllCare.ai AllCare.ai delivers coordinated, in-facility care (Primary Care, Psychiatry, Podiatry, Diagnostics, Wound Care, CCM) with a 24/7 concierge. Our platform automates charting and compliance so you can focus on high-quality senior care. Role Overview We’re seeking Primary Care NPs to provide on-site care to Assisted Living/RCFE residents across our partner communities. This role offers steady, predictable patient volume and the opportunity to deliver high-quality care directly where seniors live. What You’ll Do Routine & urgent assessments; chronic disease management Post-discharge follow-ups, med reconciliation, labs/diagnostics Coordinate with facility staff, specialists, families/POAs Same-day documentation; CMS/regulatory compliance Schedule & Setting Full-time position with a structured weekday schedule. You'll spend 3 days delivering on-site care with strategically clustered routes designed to minimize travel and maximize time with patients. The remaining 2 days are in-office at our Irvine headquarters for administrative and documentation tasks. Qualifications Active CA NP & RN licenses; active furnishing license; NPI, DEA, BLS Geriatrics or facility-based experience preferred; EMR proficiency Compensation Annual compensation range: $140,000–$160,000 (based on experience, schedule, and patient volume) Additional earning opportunities available based on coverage and panel needs W-2 with full benefits available; mileage reimbursed per policy Final terms outlined in the employment agreement Paid Time Off Why Join AllCare.ai On-site care with clustered routes to minimize travel 24/7 concierge support for scheduling, coordination, labs/orders, and pharmacy Modern tools that reduce admin and support same-day documentation and compliance Mission-driven care improving access and outcomes for seniors in assisted living How to Apply Apply with your CV.
NP Other
Provider Solutions & Development

Per Diem Nurse Practitioner Interventional Cardiology

Provider Solutions & Development Orange, CA
$78.43 - $100.83 / hour
St. Joseph Hospital is seeking a Per Diem nurse practitioner to join a highly skilled Interventional Cardiology team at the St. Joseph Hospital campus in Orange, California. This role is focused on inpatient care and provides the opportunity to work collaboratively with interventional cardiologists in a fast-paced, high-acuity environment. The Nurse Practitioner will function as an advanced practice provider delivering comprehensive cardiovascular care across the continuum, with a strong emphasis on interventional and procedural cardiology. Essential Responsibilities: Provide advanced inpatient cardiovascular care for patients undergoing interventional cardiology and electrophysiology procedures Manages the care of the patient, collaborating with the physician when necessary, according to SJO approved standardized procedures Assess the status of the patient and intervenes with appropriate orders and interventions. Monitors patient progress to ensure clinical and financial outcomes. Orders and evaluates appropriate diagnostic studies. Orders appropriate therapeutic interventions. Assists in tracking and trending outcome performance data on patient populations. Assist in the maintenance of databases specific to assigned patient populations. Participates in cost quality analysis making recommendations. Develops and implements action plan for practice changes to enhance patient outcomes Perform and maintain competencies in procedures as indicated, including MCS management and sheath removals Respond to emergencies, including groin complications, post op care emergencies, and inpatient consults Assist with pre- and post-operative care, including patient assessment, monitoring, and follow-up Conduct independent patient rounding after intake and assist with stress testing Collaborate closely with interventional cardiologists and the multidisciplinary care team to manage complex cardiac patients Serve as a clinical expert in interventional cardiology, electrophysiology, and acute cardiac care Document care accurately and in compliance with regulatory and organizational standards Schedule & Work Environment: Per Diem role Variable schedule No weekends Inpatient-only role Qualifications & Requirements: Required to be an Adult-Gerontology Acute Care Nurse Practitioner or Acute Care Nurse Practitioner license Ability to work independently and make sound clinical decisions in acute and emergent settings Strong collaboration skills and ability to function effectively within both large interdisciplinary teams and smaller focused care groups Experience or demonstrated competence in interventional cardiology or acute cardiac care preferred Compensation & Benefits: Compensation is between $78.43 and $100.83 per hour Salary range is provided in accordance with state law and may vary based on experience and other qualifying factors Can work independently, make critical decisions in acute setting and work well within a larger team and small groups The posted salary reflects the starting range of total compensation and may include productivity bonuses, incentives related to quality and performance, hospital/ED call stipends, extra shift incentives, and other forms of cash compensation as applicable to the position. In addition, providers typically receive a CME allowance and other benefits offered by their medical group employer. Please note that this salary range is provided in accordance with State law and is subject to variation due to the factors noted above. Where You’ll Work St. Joseph’s Health Hospital is the backbone of the St. Joseph's/Trinity Health integrated system, delivering award-winning care and enhanced value to its primary, specialized and urgent care facilities. A nationally recognized leader in cardiovascular and orthopedic surgical care, the 451-bed comprehensive medical care institution also has two state-of the-art ambulatory surgery centers offering outpatient surgery services. St. Joseph's Health Hospital is ranked a “Best Regional Hospital” by US News and World Report and is one of Becker's Hospital Review's “100 Great Community Hospitals.” It is the only Magnet-designated hospital in central New York. Where You’ll Live Only a few private orange orchards remain, but the city of Orange, located in central Orange County, still has plenty of character and attractions. This suburban stronghold basks in the moderate Mediterranean climate created by its proximity to the Pacific and the Santa Ana Mountains to the east. In addition to ample shopping, parks and fine dining, the city features a historic district dating to the early 20th century, with expertly preserved homes and buildings. Who You’ll Work For Providence is a nationally recognized, comprehensive healthcare organization spanning seven states with a universal mission — to provide compassionate care to all who need its services, especially the poor and vulnerable. Its 122,000-plus caregivers/employees (including 34,000 physicians) serve in 51 hospitals, more than 1,000 clinics and a comprehensive range of health and social services. Providence: One name, one family, one extraordinary health system. Check out our benefits page for more information. Equal Opportunity Employer including disability/veteran Job ID Number: 30603 Facility Name: St. Joseph's Health Hospital Location Name: Orange (the city) Brand Name: Providence Provider Profession: Nurse Practitioner Medical Specialty: Cardiology Job Setting: Hospital Type of Role: Clinical Email: sharon.dichiara@psdrecruit.org Phone Number: (541) 797-2165 Schedule: Per Diem Compensation: $78.43 - $100.83 Per Hour CP: Yes CB: Yes NP: Yes HC: Yes IS: No YM: Yes J1: No H1B: No Let’s get in touch If you have questions about this specific job or others, I'm all ears. Send me a note and we'll be one step closer to the right opportunity. Sharon DiChiara Provider Recruiter (541) 797-2165 sharon.dichiara@psdrecruit.org Contact Me
NP Home Health Part-time
Advantmed

Field Nurse Practitioner - Orange County, California

Advantmed Santa Ana, CA
$100 / visit
Nurse Practitioner (1099 / PRN) – In Home Assessments Pay - ~$100 per completed assessment + paid mileage Schedule - Flexible weekdays | No evenings, weekends, or on‑call Work Model - 1099 Independent Contractor (PRN) Designed for NPs seeking reliable, ongoing PRN income with structure and support About the Role Advantmed is seeking a licensed, dependable Nurse Practitioner to conduct structured, in‑home wellness and risk‑adjustment assessments for diverse patient populations with varying healthcare needs. This PRN role offers flexibility with consistent visit availability and strong operational support. It is best suited for NPs who value autonomy, professionalism, and accountability and are looking for steady supplemental income, not short term or ad hoc work. Why Advantmed Partnering with 40+ health plans and supporting 1M+ providers nationwide 99% Provider Satisfaction and 97% Member Satisfaction 30%+ In Home Assessment completion rates, even in complex populations Clinically led, quality first organization with standardized visits and strong QA Technology enabled workflows and clear training from day one Why You’ll Like This Role Paid training and standardized onboarding ~$100 per completed visit + mileage Most providers complete 4-5 visits per day, based on availability Visits ready to schedule immediately Choose your own weekday availability Dedicated coordinators, scheduling, and tech support What You’ll Do Conduct in home Annual Wellness Visits and chronic condition assessments Perform focused histories, exams, vitals, medication reviews, and screenings Screenings: Hemoglobin A1C, Spirometry, KED (Kidney Health Evaluation), DRE (Diabetic Retinal Exam), FIT Educate members on preventive care and chronic disease management Document visits in the EMR to support value-based care and risk adjustment All assessments are standardized, with training, equipment guidance, and EMR support provided. Important Role Expectations This is a 1099 PRN role requiring consistency and reliability. Maintain ongoing monthly availability Be responsive during onboarding and scheduling Honor confirmed visits and assignments Work independently and professionally in the field Minimum commitment: ~30 hours per month, ongoing - Not intended for casual or very short-term engagement. Travel Expectations: Daily travel within a 55-mile radius of the assigned county Qualifications Active, unencumbered NP license in the applicable state 3+ years of patient care experience preferred Comfortable with EMR systems and independent work In home or risk adjustment experience preferred Willing to obtain additional licensure if needed (supported by Advantmed) What Advantmed Offers Competitive per visit compensation Paid mileage Flexible, provider driven scheduling Appointment confirmation and advanced member scheduling support Dedicated coordinator and clinical escalation support Modern, technology enabled documentation workflows