Nursing Jobs in Bulfinch Triangle Historic District, MA

Emerson Hospital

RN Homecare Admission Nurse

Job Summary The Homecare Admission Nurse reports to the Nursing Supervisor. The Homecare Admission Nurse ensures quality and safe delivery of nursing and home health services rendered. Coordinates provision of home health care services that reflect the agency philosophy and standards of home health and nursing care of assigned patients. Ensures quality and safe delivery of nursing care services. The primary function of this role is to admit patients to service. This will include medication reconciliation and completion of the Oasis data set. An Admission Nurse typically will do 2-3 Admissions per day, and may also do revisits as needed to meet agency productivity. Minimum Qualifications Education Bachelor’s or Master’s degree in Nursing the equivalent in experience preferred Experience Minimum of one-year experience in Home Health Care Minimum of one-year experience as a Home Health Admission Nurse Leadership skills and abilities strongly preferred Licensure and/or Certification Current license to practice as a registered professional Nurse in Massachusetts Skills Current knowledge of home care Nursing practices Ability to respond to rapid changes in patient scheduling Ability to work effectively as a team member Excellent customer service skills relating to physicians, clinicians, patients and families Excellent organizational and prioritizing skills Computer literacy in Microsoft Word, Excel and Outlook Excellent organizational skills Must have the ability to read, write, and communicate in English Ability to maintain confidential information
Elara Caring

LPN Clinical Coordinator Home Health

Grow your career internally at Elara Caring, our best talent comes from within! Job Description: At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Licensed Practical Nurse Clinical Coordinator. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Licensed Practical Nurse Clinical Coordinator with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement Pet insurance As a Licensed Practical Nurse Clinical Coordinator, you’ll contribute to our success in the following ways: Promotes Elara Caring’s philosophy, mission statement and administrative policies to ensure quality of care. Reviews and clears HCHB coordination notes and processes administrative task workflows in an accurate and timely manner Obtains orders from physicians, including verbal, written and faxed orders, and enters into appropriate system for CTM review and approval. Reviews, updates, and maintains the At-Risk registry. Provides clerical support to patients such as but not limited to scheduling follow-up appointments for patients (as requested), providing health summaries to case managers, obtaining pre-authorizations, and addressing patient questions or concerns. Performs chart audits as required by Elara Caring policy. Verifies receipt of notice of Medicare provider non-coverage to patient. Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule. Bilingual Spanish/English is a plus May perform field visits (direct care), as needed Performs other duties/projects as assigned. What is Required? Graduate of an accredited school of professional nursing. Current, unrestricted LPN license valid for the state of work Minimum 1 year of experience as a nurse in a clinical setting. This is an in-office position but need to be able and willing to travel within branch/office coverage area. Must have a dependable vehicle, valid driver’s license, and current auto insurance in accordance with state laws. Ability to sit, stand, bend, lift and move intermittently and be able to lift 50-100 lbs. You will report to the Branch Director, Clinical Manager, Clinical Supervisor or designee. #LI-TR1 Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Dialysis Clinic, Inc.

Dialysis Registered Nurse (RN)

$40 - $60 / hour
Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states, “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off, and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. A Dialysis Registered Nurse provides specialized nursing care at one of DCI’s in-center hemodialysis units as part of a patient care team. Our RNs are integral in ensuring safe care and the highest quality outcomes are prioritized for every patient. Schedule : Full-time, three 12-hour shifts starting at 5am; Sundays off; no overnight shifts Compensation : Pay ranges from $40-$60 per hour, depending on nursing and dialysis experience Benefits : Paid 12-week training with preceptor Comprehensive medical, dental, and vision benefits Life and long-term disability insurance are provided at no additional expense to the employee Paid time off (PTO), including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Prepare dialysis machine, its alarms, and treatment supplies and ensure quality standards are met Perform hemodialysis treatments per facility policies and procedures Ongoing patient education, training and health coaching Monitor patients during dialysis, assessing and communicating changes with physician and families Administer and chart all prescribed medications Follow CDC/CMS infection control regulations Participate in patient care conferences, rounds and chart reviews Document required patient education efforts Facilitate continuity of care with local hospitals Assist in medication inventory maintenance Lead a small patient care team Contribute to onboarding new staff members as directed Additional tasks as requested Qualifications Successful Candidates Bring: Excellent communication skills Demonstrated clinical excellence Desire to collaborate with care teams Ability to problem solve Education/Training: Accredited nursing degree required Dialysis experience not required, job shadow opportunities available DCI provides 3-months of comprehensive training, including classroom group sessions and one-on-one skills training New graduates encouraged to apply DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf. Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles
CareSource

Care Navigator (Remote - Massachusetts)

$41,200 - $66,000 / year
Job Summary: The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations. Essential Functions: Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities. Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance) Provide administrative support as assigned Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc. Help members schedule transportation to medical appointments; assist members with booking issues Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations) Coordinates interpreting and translation supporting services for the member (including ADA compliance) Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs Performs any other job related duties as requested. Education and Experience: High School or GED required One (1) year of related experience in a health-related service field required Competencies, Knowledge and Skills: Critical thinking and troubleshooting skills Strong customer service and problem-solving skills Ability to work in multiple systems, often simultaneously Clear, concise, and effective oral and written communication Strong time management and demonstrated ability to work independently Flexibility to adapt to business needs Motivated team player Excellent organizational skills High attention to detail and accuracy Basic arithmetic skills required Proficiency in Microsoft Office Suite Licensure and Certification: None required Working Conditions: General office environment; may be required to sit or stand for extended periods of time Travel is not typically required Compensation Range: $41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
Mass General Brigham

Certified Nursing Assistant Faulkner

$18.56 - $27.58 / hour
Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Position is 40 hours, 8-hour shifts, E/O weekend, 11p-7:30a. Grade 130. Job Summary Summary The Patient Care Assistant II functions as a member of the patient care team, under the direction of the Registered Nurse (RN), and proficiently and consistently performs all aspects of the PCA role. The Patient Care Assistant II is responsible for supporting the RN with clinical tasks, including but not limited to blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. In addition, the PCA II is responsible for responding to the needs of patients and family members and taking an active role in the efficient operation of the unit. The PCA II will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. PROVISION OF A SAFE ENVIRONMENT • Anticipates and identifies patient safety risks, in cooperation with licensed nurse and takes appropriate action to reduce and/or eliminate the risks. For example: maintains proper bed height, uses side rails and alarms appropriately, places call light within patient reach, provides frequent patient checks and assists patient with ambulation, as indicated. • Makes routine patient room rounds to address patient needs. • Follows and maintains restraint policies, under the supervision of a licensed nurse. Before utilizing any restraints, checks with the licensed nurse. • Provides 1:1 monitoring as a patient observer, for patients at risk for injury. • Follows established hospital infection control and safety procedures. • Utilizes proper body mechanics in moving and assisting patients, to prevent personal injury. ORGANIZATIONAL ETHICS • Maintains and promotes an atmosphere which reflects the mission and values of the organization. • Respects and supports a culturally diverse staff and patient population. • Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity. • Respects and maintains the confidentiality and privacy of patient, employee and hospital information at all times. • Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN, Nursing Director or Nursing Supervisor, as needed. • Dresses appropriately and according to dress code requirements, including wearing visible hospital I.D. badge that identifies self, as a Patient Care Assistant. MANAGEMENT OF RESOURCES • Efficiently organizes time and prioritizes patient care needs. Works with other patient care assistants, when possible to facilitate patient care. • Provides assistance to co-workers, as requested. • Adapts to changing patient and unit needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc. • Communicates with Charge Nurse/Nursing Supervisor to coordinate break periods with unit activities. Maintains visibility on the unit and does not leave work area, without appropriate notification to the Charge Nurse/Staff Nurse. MANAGEMENT OF INFORMATION • Reviews and is knowledgeable of appropriate policies, procedures and work rules. • Demonstrates an understanding of hospital emergency codes and how to call a code. • Utilizes hospital E-mail to access staff meeting minutes, notices and memos. • Reads and reviews meeting minutes and clinical updates. • Participates in staff meetings and appropriate in-services. • Maintains timely ongoing verbal communication with RN throughout the shift, regarding patient condition including, the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patient’s condition and/or monitoring alarms (for example: change in vital signs, change in patient’s mental status, complaints of pain, abnormal blood sugar, patient fall or other injury, patient concerns with care). • Accurately collects and records patient data (vital signs, intake and output, blood sugar, weights, restraint care/monitoring, other) and complies with hospital documentation standards to ensure a complete and accurate patient record. COLLABORATIVE INTERDISCIPLINARY • Maintains and fosters a teamwork approach to patient care. PATIENT/FAMILY EDUCATION • Addresses patient comfort and information needs by providing informative, nonclinical information to patients and families, orienting patients/visitors to the hospital, unit, patient room services, distributing patient mail/flowers, arranging room to ensure necessary personal care items are available & accessible (includes call lights), distributing nourishments, changing linens & clothing, refilling ice packs, running patient errands or other duties, as assigned by the RN. • In collaboration with the licensed nurse, reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction, such as instruction for using the call light, positioning, transferring, walking, toileting and feeding. COMPETENCY • Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, (for example: DPH, JCAHO, Boston fire codes, OSHA). • Maintains and demonstrates compliance with hospital, nursing and unit specific competencies and care standards. Maintains competence in relation to a variety of technical skills that may include, but are not limited to: application of external monitors, use of the CPM machine, performing EKGs and blood glucose monitoring, applying simple dressings and Heartsaver CPR and AED skills. • Assists in the orientation of new patient care assistants and serves as a resource to float staff. QUALITY IMPROVEMENT • Participates in hospital wide and unit based SEAQ programs and activities, as indicated. • Communicates any concerns related to quality patient care to the Nursing Director or Nurse Director, Clinical Leader and/or Nursing Supervisor. PATIENT CARE • Completes patient care, as assigned by the licensed nurse, according to hospital policy and procedure. Patient care includes: • Assisting with admission, discharge, and transfer of patients. Preparing room for admission and ensuring patients have appropriate identification bands upon admission and throughout their hospitalization. • Transporting patients and their belongings and their equipment and supplies, as needed and as part of the transfer/discharge process. • Providing personal care to patients including, bathing and skin care, shaving, mouth care, grooming, perineal care and changing linens, as per hospital protocols. • Providing basic skin care including but not limited to: back rubs, routine diabetic foot care, application of non-medicated ointments, application of elastic stockings, ace wraps, and compression boots, turning and repositioning patients every two hours, and other associated tasks. • Assisting the patient with elimination including, care of a urinary and condom catheter, use of bedpan, commode, toileting schedules, emptying colostomy bags, urinals and urinary drainage bags. • Carrying out planned patient care measures that provide patient comfort and pain relief such as, coordinating care to provide rest periods, minimizing noise, assisting in bed positioning. • Providing 1:1 monitoring as a patient observer, for patients at risk for injury and also providing the duties of the PCA II for the assigned patient. • Performing simple dressing changes, using aseptic technique. • Assisting nurse/health team members during simple and complex treatments or procedures. • Setting up patients for meals and assisting them with feeding and opening food containers, maintaining calorie counts and recording intake/output measures (I and Os). • Taking patient vital signs, completing intake and output data and daily weights accurately and documenting results completely. • Performing EKGs as directed and according to Hospital and Nursing Department Policy and Procedure. • Performing blood glucose monitoring as directed and according to Hospital and Nursing Department Policy and Procedure. • Documenting patient information in a timely, accurate and complete manner, on patient flow sheets. • Providing end of life care, including comfort measures only and post mortem care. • Collecting, labeling, and sending/transporting specimens to the lab with the appropriate lab slips/requisitions attached. • Initiating patient belongings tracking form and properly securing patient belongings in accordance with hospital policy and in conjunction with the RN. Consults with RN, if patient declines to secure their belongings or have their belongings sent home with family member or friend. • Responding promptly and courteously to all patient call lights and patient requests and seeking assistance from co-workers, as appropriate. • Maintaining patient rooms in an orderly and clean manner and stocking patient rooms, with needed supplies and equipment. • Making routine room rounds to un-clutter, clean and organize patient rooms/areas, when needed. • Checking inventories and restocking/replacing/assembling patient equipment and supplies. • Disposing of trash, soiled linens, medical waste and disposable items, appropriately. • Initiating and performing spot and spill cleaning, as needed. • Performing regular checks per policy and procedure to ensure that equipment is operating properly and has current safety inspections/expiration dates, before patient use. • Identifying broken/expired equipment/supplies, removing from service and notifying Charge RN/Staff Nurse. • Performing initial cleaning/decontamination of equipment/materials, e.g., removing reusable equipment from isolation rooms, and arranging for terminal cleaning, as appropriate. • Identifying emergency/crisis situations and initiating appropriate response actions, within the scope of her/his role. Responses include immediate communication of such events to the RN and assisting the nurse during and after the emergency, as directed. PATIENT CARE • Completes patient care, as assigned by the licensed nurse, according to hospital policy and procedure. Patient care includes: • Assisting with admission, discharge, and transfer of patients. Preparing room for admission and ensuring patients have appropriate identification bands upon admission and throughout their hospitalization. • Transporting patients and their belongings and their equipment and supplies, as needed and as part of the transfer/discharge process. • Providing personal care to patients including, bathing and skin care, shaving, mouth care, grooming, perineal care and changing linens, as per hospital protocols. • Providing basic skin care including but not limited to: back rubs, routine diabetic foot care, application of non-medicated ointments, application of elastic stockings, ace wraps, and compression boots, turning and repositioning patients every two hours, and other associated tasks. • Assisting the patient with elimination including, care of a urinary and condom catheter, use of bedpan, commode, toileting schedules, emptying colostomy bags, urinals and urinary drainage bags. • Carrying out planned patient care measures that provide patient comfort and pain relief such as, coordinating care to provide rest periods, minimizing noise, assisting in bed positioning. • Providing 1:1 monitoring as a patient observer, for patients at risk for injury and also providing the duties of the PCA II for the assigned patient. • Performing simple dressing changes, using aseptic technique. • Assisting nurse/health team members during simple and complex treatments or procedures. • Setting up patients for meals and assisting them with feeding and opening food containers, maintaining calorie counts and recording intake/output measures (I and Os). • Taking patient vital signs, completing intake and output data and daily weights accurately and documenting results completely. • Performing EKGs as directed and according to Hospital and Nursing Department Policy and Procedure. • Performing blood glucose monitoring as directed and according to Hospital and Nursing Department Policy and Procedure. • Documenting patient information in a timely, accurate and complete manner, on patient flow sheets. • Providing end of life care, including comfort measures only and post mortem care. • Collecting, labeling, and sending/transporting specimens to the lab with the appropriate lab slips/requisitions attached. • Initiating patient belongings tracking form and properly securing patient belongings in accordance with hospital policy and in conjunction with the RN. Consults with RN, if patient declines to secure their belongings or have their belongings sent home with family member or friend. • Responding promptly and courteously to all patient call lights and patient requests and seeking assistance from co-workers, as appropriate. • Maintaining patient rooms in an orderly and clean manner and stocking patient rooms, with needed supplies and equipment. • Making routine room rounds to un-clutter, clean and organize patient rooms/areas, when needed. • Checking inventories and restocking/replacing/assembling patient equipment and supplies. • Disposing of trash, soiled linens, medical waste and disposable items, appropriately. • Initiating and performing spot and spill cleaning, as needed. • Performing regular checks per policy and procedure to ensure that equipment is operating properly and has current safety inspections/expiration dates, before patient use. • Identifying broken/expired equipment/supplies, removing from service and notifying Charge RN/Staff Nurse. • Performing initial cleaning/decontamination of equipment/materials, e.g., removing reusable equipment from isolation rooms, and arranging for terminal cleaning, as appropriate. • Identifying emergency/crisis situations and initiating appropriate response actions, within the scope of her/his role. Responses include immediate communication of such events to the RN and assisting the nurse during and after the emergency, as directed. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required and HeartSaver CPR AED - American Heart Association (AHA) required Experience Knowledge, Skills and Abilities - Ability to multitask and handle stress crisis situations effectively. - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Good interpersonal, organizational, and oral and written communication skills required. - Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines. Additional Job Details (if applicable) Remote Type Onsite Work Location 1153 Centre Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.56 - $27.58/Hourly Grade SF1130 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Advocates

Case Manager - Day Supports

Overview *Starting rate $19.50/hour* The Day Services Case Manager will provide an environment that fosters growth and independence through therapeutic and recreational services and will assist in the design of a developmental skills training program with the interdisciplinary team. The goal of a Case Manager is to assist each individual to reach their maximum potential with skill development within a day program setting. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Provide case management and skills training support to the individuals in areas such as self-care, self-preservation, receptive and expressive communication, decision-making, self-direction, activities of daily living, hygiene and grooming. Develop, implement and monitor collaborative therapeutic service plans, completing all necessary documentation and reporting significant concerns to the supervisor as needed. Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews. Foster community integration and provide support to individuals to actualize this goal. Qualifications Bachelor’s Degree; or High School Diploma and two years’ experience working with individuals with developmental disabilities. Strong interpersonal skills and ability to use good judgement. Excellent written and verbal communication skills. Basic computer knowledge. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Benchmark Senior Living

LPN/RN - Part time or Per Diem

Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a compassionate Licensed Practical Nurse (LPN) to join our team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Part time hours, rotating weekend requirement Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.
Kennedy Community Health Center

Internal Medicine Physician - Primary Care

$210,000 - $230,000 / year
Are you looking for a meaningful career caring for our communities most vulnerable populations? The Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. As an employer of choice, the Health Center prides itself on its inclusive workplace environment which fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the diversity of our staff and community. You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. Summary The Internal Medicine Physician is a member of the clinical practice team and works collaboratively with other staff members to provide high quality patient care according to the PCMH model. The Internal Physician will lead the care for their own diverse panel of patients. This Provider will manage chronic diseases and treat acute conditions in patients across the adult life span. Internal Medicine Physicians at Kennedy Community Health will have the opportunity to work in partnership with the numerous other disciplines offered at the health center including mental and behavioral health, pharmacy, Medication Assisted Treatment (MAT) program, Reproductive Health, Dental and Optometry. Essential Duties & Responsibilities Provides medical care to patients with acute medical problems, chronic illnesses, or requesting preventive health services. Examines patients, formulates diagnostic plans, and orders diagnostic testing. Interprets examination findings and test results and implements treatment plans. Provides medical care and performs procedures within the scope of reproductive/pregnancy health including IUD and Nexplanon insertions and removals, cervical examinations, and when appropriate providing prenatal care to pregnant patients. Determines the need for consultation and assists in medical care and treatment provided by other specialists. Participates in other care procedures according to training and demonstrated ability. Prescribes and assesses effectiveness of pharmaceuticals, other medications and treatment regimens as appropriate for patient’s medical conditions. Meets the Health Center’s annual productivity goal. Maintains and updates Electronic Health Records (EHR) in a systematic format and completes required documentation within 48 hours. Participate in after hours and Weekend call on a rotating basis according to the schedule assigned by the Medical Director. Required Qualifications Graduate of an accredited medical school (M.D., or D.O.). MA Board of Registration to practice medicine. Completion of an Internal Medicine Residency program. Board Certification in Internal Medicine (ABMS) within 1 year of Residency completion. Benefits $210,000-$230,000/yr All pay rates are subject to experience, licensure or certification, and location Generous time off package including 4 weeks of paid vacation, 11 paid holidays, 3 personal days, 5 sick days and 3 extended sick days. 32 hours of clinical time and 8 hours of administrative time that can be completed remotely Qualifies for the Federal and State Loan Repayment Programs Health Insurance plans starting on day-1 of employment. Employer pays 80% of medical insurance premiums Dental Insurance and Vision Insurance options Short-Term and Long-Term Disability paid 100% by employer Competitive Retirement Plan with company match CME Reimbursement
Hebrew Senior Life

Staff RN

$32.13 - $48.20 / hour
Job Description: I. Position Summary: The Registered Nurse (RN) will utilize the nursing process of assessment, planning, implementation, and evaluation to ensure quality nursing care and to maximize the quality of life for the patients. The RN is an integral member of the clinical support team, collaborating with other multidisciplinary members to meet the clinical needs of patients. The RN is an active supporter of the culture change initiatives and serves as a role model and mentor to others. In addition, the RN will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife, recognizing patients’ dignity and choice in all aspects of daily life. They are active participants in the activities, work, and social environment of the units, striving to make every patient encounter a positive and meaningful experience and opportunity while ensuring the provision of safe, efficient, and high-quality care. II. Core Competencies: Demonstrates empathy and compassion in all interactions with patients and with families Articulates the importance of supporting independence and patient choice when caring for patients Demonstrates strong communication skills and the ability to foster teamwork Articulates commitment to excellence and high-quality care Articulates the importance of accountability and personal ownership related to teamwork and patient care Demonstrates strong critical thinking skills Demonstrates ability to coach and mentor others to achieve high-quality care III. Position Responsibilities: Ensures all care delivered is within the scope and established standards of safe professional nursing practice and HSL core competencies Collaborates with other members of the clinical support team (MD, NP, nurses, social worker, therapists, dietician) to meet the clinical needs of the patient and monitor outcomes of care Adheres to best practice recommendations and implements evidence based interventions to ensure optimum outcomes for patients Practices in a primary nursing model and maintains accountability for a set of assigned patients Collaborates and participates in care planning activities and supports autonomy and individual choice wherever possible Ensures adherence to the plan of care, revises as necessary, and ensures the plan accurately reflects an individualized approach to patient’s needs Documents appropriately in the electronic medical record Identifies and seeks out necessary resources as needed to ensure the provision of safe and effective care Delegates and supervises clinical care delivered by the licensed practical nurse and the nursing assistant Assumes accountability for his/her own learning needs and professional development Demonstrates critical thinking abilities in problem resolution Role models professional behavior Actively participates in shared governance, committees, etc Collaborates in the development of new work processes and systems Serves as a resource and support to the elder assistants in the units Identifies and responds to safety concerns on the unit and neighborhood Maintains compliance with policies, procedures, practice and regulatory matters Participates in the collection and monitoring of quality data to ensure high standards of care Participates in performance improvement projects Participate and assists with activities (i.e. assist with serving meals) Serves as a coach and mentor to all staff, i.e. PCAs and LPNs May be assigned charge nurse responsibilities. Responsibilities may include: Giving the shift report to the incoming staff Provide clinical/supervisory oversight to the assigned unit during the shift Delegate assignments to the team assigned to the shift Initiate necessary reports, including DPH, incident reports, and concern resolutions Assure completion of admission or discharge during the shift Attend rounds (wound, physician, etc) Provides oversight of LPN assessments (as assigned) and co-signs nursing assessments and initial care plans. If acting in the capacity of charge nurse, may develop patient care assignments (appointing other staff, RN, LPN, or PCA to implement an established care plan for a designated period of work time), create schedules, and contribute to performance evaluations and educating other staff on HSL policy and procedure. The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would conform to the level of the position. Completes special projects as assigned. IV. Qualifications : Graduate of an approved school of nursing required; BSN preferred Current Massachusetts license as an R.N. in good standing Previous experience preferred Understand the philosophy and support the model of care at HRC required Must be a professional, proactive, collaborative, conscientious, and results-oriented individual. Must have an optimistic demeanor, excellent oral and written communication skills, good intuition, and be able to adapt to changing priorities and display good, sound judgment with a sense of humor. Superb organizational skills. Must have solid analytical skills. Must be creative and proactive yet disciplined, discriminant, and able to streamline work volume to maintain bottom-line efforts in the midst of multi-tasking and daily re-prioritizing. Must have the ability to innovate, think strategically and conceptually, manage multiple projects simultaneously, and handle even difficult situations. Must be motivated to learn and flexible to change Computer literacy required Excellent English language skills, written and verbal Remote Type Salary Range: $32.13 - $48.20
Hebrew Senior Life

Registered Nurse FT Evening

$32.13 - $48.20 / hour
Job Description: I. Position Summary: The Registered Nurse (RN) will utilize the nursing process of assessment, planning, implementation, and evaluation to ensure quality nursing care and to maximize the quality of life for the patients. The RN is an integral member of the clinical support team, collaborating with other multidisciplinary members to meet the clinical needs of patients. The RN is an active supporter of the culture change initiatives and serves as a role model and mentor to others. In addition, the RN will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife, recognizing patients’ dignity and choice in all aspects of daily life. They are active participants in the activities, work, and social environment of the units, striving to make every patient encounter a positive and meaningful experience and opportunity while ensuring the provision of safe, efficient, and high-quality care. II. Core Competencies: Demonstrates empathy and compassion in all interactions with patients and with families Articulates the importance of supporting independence and patient choice when caring for patients Demonstrates strong communication skills and the ability to foster teamwork Articulates commitment to excellence and high-quality care Articulates the importance of accountability and personal ownership related to teamwork and patient care Demonstrates strong critical thinking skills Demonstrates ability to coach and mentor others to achieve high-quality care III. Position Responsibilities: Ensures all care delivered is within the scope and established standards of safe professional nursing practice and HSL core competencies Collaborates with other members of the clinical support team (MD, NP, nurses, social worker, therapists, dietician) to meet the clinical needs of the patient and monitor outcomes of care Adheres to best practice recommendations and implements evidence based interventions to ensure optimum outcomes for patients Practices in a primary nursing model and maintains accountability for a set of assigned patients Collaborates and participates in care planning activities and supports autonomy and individual choice wherever possible Ensures adherence to the plan of care, revises as necessary, and ensures the plan accurately reflects an individualized approach to patient’s needs Documents appropriately in the electronic medical record Identifies and seeks out necessary resources as needed to ensure the provision of safe and effective care Delegates and supervises clinical care delivered by the licensed practical nurse and the nursing assistant Assumes accountability for his/her own learning needs and professional development Demonstrates critical thinking abilities in problem resolution Role models professional behavior Actively participates in shared governance, committees, etc Collaborates in the development of new work processes and systems Serves as a resource and support to the elder assistants in the units Identifies and responds to safety concerns on the unit and neighborhood Maintains compliance with policies, procedures, practice and regulatory matters Participates in the collection and monitoring of quality data to ensure high standards of care Participates in performance improvement projects Participate and assists with activities (i.e. assist with serving meals) Serves as a coach and mentor to all staff, i.e. PCAs and LPNs May be assigned charge nurse responsibilities. Responsibilities may include: Giving the shift report to the incoming staff Provide clinical/supervisory oversight to the assigned unit during the shift Delegate assignments to the team assigned to the shift Initiate necessary reports, including DPH, incident reports, and concern resolutions Assure completion of admission or discharge during the shift Attend rounds (wound, physician, etc) Provides oversight of LPN assessments (as assigned) and co-signs nursing assessments and initial care plans. If acting in the capacity of charge nurse, may develop patient care assignments (appointing other staff, RN, LPN, or PCA to implement an established care plan for a designated period of work time), create schedules, and contribute to performance evaluations and educating other staff on HSL policy and procedure. The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would conform to the level of the position. Completes special projects as assigned. IV. Qualifications : Graduate of an approved school of nursing required; BSN preferred Current Massachusetts license as an R.N. in good standing Previous experience preferred Understand the philosophy and support the model of care at HRC required Must be a professional, proactive, collaborative, conscientious, and results-oriented individual. Must have an optimistic demeanor, excellent oral and written communication skills, good intuition, and be able to adapt to changing priorities and display good, sound judgment with a sense of humor. Superb organizational skills. Must have solid analytical skills. Must be creative and proactive yet disciplined, discriminant, and able to streamline work volume to maintain bottom-line efforts in the midst of multi-tasking and daily re-prioritizing. Must have the ability to innovate, think strategically and conceptually, manage multiple projects simultaneously, and handle even difficult situations. Must be motivated to learn and flexible to change Computer literacy required Excellent English language skills, written and verbal Remote Type Salary Range: $32.13 - $48.20
Benchmark Senior Living

LPN - Licensed Practical Nurse: FT & PT

$40 - $44 / hour
Join, stay, and grow with Benchmark. Connect with your calling. Wage: $40 to $44 hr The Falls at Cordingly Dam is looking for a compassionate full time and part time Licensed Practical Nurses (LPNs)on all shift to join our team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status #LI-HC1
Benchmark Senior Living

RN - Registered Nurse - Assisted Living

$43 - $47 / hour
Join, stay, and grow with Benchmark. Connect with your calling. Inquire about availability. The Commons in Lincoln , a premiere campus within Benchmark, is looking for a compassionate Registered Nurse (RN) to join our Assisted Living team! As a Registered Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Accurately assesses, communicates, and documents residents' status Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs and Executive Director per state regulations Directs and supervises the daily work assignments of the Resident Care Assistants Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job Coordinates care needs with community providers via an effective case management process Effectively balances service demands with supporting resident independence Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations Responds to emergencies and personal emergency response system and knows when to call for backup Requirements Current state license as an RN and CPR certification Graduate of an approved RN program per state requirements Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
Benchmark Senior Living

LPN - Licensed Practical Nurse - Assisted Living

$36.50 - $40.50 / hour
Join, stay, and grow with Benchmark. Connect with your calling. Inquire about availability. The Commons in Lincoln , a premier campus within Benchmark, is looking for a compassionate Licensed Practical Nurse (LPN) to join our Assisted Living team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Accurately assesses, communicates, and documents residents' status Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations Directs and supervises the daily work assignments of the Resident Care Assistants Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job Coordinates care needs with community providers via an effective case management process Effectively balances service demands with supporting resident independence Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations Responds to emergencies and personal emergency response system and knows when to call for backup Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program, per state requirements Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
Emerson Hospital

Registered Nurse (RN)- Behavioral Health Unit, 24-40 hours/week, flexible scheduling

Job Summary The Registered Nurse is responsible for utilizing the nursing process to provide comprehensive care appropriate to the age of the patients served on the Behavioral Health unit, as directed by nursing management. Nursing care is provided in accordance with the stated philosophy and standards established by the Nursing Service Department and Behavioral Health unit, regulatory agencies and professional organizations. The Registered Nurse is accountable for the safety of nursing care they deliver or supervise. The Registered Nurse is responsible to the patient and the family or significant others for the quality of direct and indirect nursing care delivered. Line responsibility to the Director, Behavioral Health Services or designee. Flexible scheduling - 8 or 12 hour shifts Minimum Qualifications Education Graduate of professional accredited nursing school required. Experience Previous experience in a mental health environment preferred. Licensure and/or Certification Currently licensed to practice professional nursing in Massachusetts required. BLS Healthcare provider required. CPI achieved within 3 months of hire required. Skills Basic nursing skills and assessment skills required. Must have strong communication skills. Critical Thinking Skills Required. Strong organizational skills. Computer skills and proficiency. Must be able to read, write, and communicate in English. Ability to protect confidential information.
Benchmark Senior Living

CNA/HHA - Assisted Living

$19 - $20.25 / hour
Join, stay, and grow with Benchmark. Connect with your calling! Pay $19-$20.25, commensurate with experience, and Shift Diffs Full Time 7a-3p and 3p-11p Part Time: All shifts on weekends, Every other Mon. 7a-3p, Every other Fri. 7a-3p Per Diem; all shifts The Commons in Lincoln, a premier community within Benchmark, is looking for a compassionate Certified Nursing Assistant/Home Health Aide (CNA/HHA) to join our Assisted Living/Mind and Memory team! As a CNA/HHA , your main role will be to deliver care to our residents within a warm, comfortable, and home-like environment. Why join The Commons in Lincoln , a breathtaking newer 35-acre Benchmark community proud to be named one of the Boston Globe's Top Places to Work for over a decade? Great work environment and teammates with long tenure Over 60 sister communities; great growth potential One-to-one tutoring to increase English fluency, career development and more On-site Fitness Center Discounted meals, rural, home-like setting, stylish uniforms, monthly associate celebrations CNA/HHA Duties & Responsibilities: Assisting residents with activities of daily living, such as bathing, dressing, grooming, and toileting Documenting care provided and reporting any changes in resident health or behavior to appropriate staff. Engaging residents in meaningful activities and providing emotional support. Utilizing customer service skills to ensure that residents receive exceptional and meaningful care. Other duties as needed. Requirements: Valid Massachusetts CNA/HHA license required Prior experience in a skilled nursing or assisted living community is preferred but not required Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
Benchmark Senior Living

LPN - Licensed Practical Nurse: Per Diem or Part-Time - Skilled Nursing Rehab

$40 - $44 / hour
Join, stay, and grow with Benchmark. Connect with your calling. Pay Rate: $40-$44/hr, commensurate with experience Open Shifts: Part time: 3p-11p, Every other Friday Per-diem: all shifts Plus Shift Diffs: Weekends 1st shift - $3.00/hr Weekends 2nd shift - $4.00/hr Weekends 3rd shift - $6.00/hr Weekday 2nd shift - $3.00/hr Weekday 3rd shift - $5.00/hr The Commons in Lincoln is looking for a compassionate Licensed Practical Nurse (LPN) to join our Skilled Nursing team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
Emerson Hospital

New Grad RN Residency Program / Behavioral Health Unit

New Graduate RN Residency Program Launch Your Nursing Career at Emerson Hospital! Next Cohort Begins: June 1st Deadline to Apply: March 13th Interviews are being conducted on: March 24th and March 26th Calling All New Grad RNs! Ready to kick-start your nursing journey at a place where YOU come first? At Emerson Hospital, we’re more than just a community hospital—we’re a community that cares. Here, your well-being matters. Your growth matters. Your future matters. Join a team that supports you with real training, real mentorship, and real balance between work and life. What’s in It for You? We don’t just care about our patients—we care about you . That’s why we offer amazing perks like: Health & Dental Insurance Paid Time Off (PTO) Retirement Savings Plan Life & Long-Term Disability Insurance Tuition Assistance Free Parking Employee Assistance Program …and more! ( Available to part-time employees working 24+ hours/week too! ) The Program Our New Graduate RN Transition Program is specially designed to help new nurses like you feel confident and capable in the fast-paced world of acute care. You’ll Receive Classroom Education + Hands-On Clinical Training Precepted Support + Monthly Cohort Sessions Year-long development through the Vizient/AACN Nurse Residency Program Clinical Areas Now Accepting Applications Medical/Surgical Units Behavioral Health What You’ll Need To Apply Resume Cover Letter (Tell us your preferred clinical areas!) MA RN License (or Board Eligible) Current Healthcare Provider BLS (American Red Cross or American Heart Association) Interviews Happening Soon — Don’t Miss Out! Start your nursing career in a place where you’ll never stop learning, growing, and making a difference . APPLY NOW and take the first step toward a brighter nursing future at Emerson Hospital .
Benchmark Senior Living

CNA - Certified Nursing Assistant - Skilled Nursing Rehab

$21 - $22.25 / hour
Connect with your calling ! Join, stay, and grow with Benchmark. Competitive Pay, commensurate with experience, and Shift Diffs Part Time: 3p-11p Every Other Friday Per Diem; all shifts We are looking for compassionate CNAs to join our Skilled Nursing team at The Commons in Lincoln 5-Star rated Rehab within Benchmark!! As a Certified Nursing Assistant , your main role will be to deliver care to our residents within a warm, comfortable, and home-like environment. Why join The Commons in Lincoln, a breathtaking newer 35-acre Benchmark community proud to be named one of the Boston Globe's Top Places to Work for over a decade? Great work environment and teammates with long tenure Deficiency free DPH surveys Five Star rating Over 60 sister communities; great growth potential Friendly team, top-tier services, one-to-one tutoring in English, career development On-site Fitness Center Discounted meals, luxurious suburban setting, monthly associate celebrations CNA Duties & Responsibilities: Assisting residents with activities of daily living, such as bathing, dressing, grooming, and toileting Documenting care provided and reporting any changes in resident health or behavior to appropriate staff. Engaging residents in meaningful activities and providing emotional support. Utilizing customer service skills to ensure that residents receive exceptional and meaningful care. Other duties as needed. Requirements: Valid CNA/HHA license required Prior experience in a skilled nursing or assisted living community is preferred but not required Previous experience working with people with seniors is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
AccentCare, Inc.

Clinical Supervisor / RN, Hospice

Overview Clinical Supervisor / RN, Hospice Location: Norwood, MA Position: Clinical Supervisor / RN, Hospice Remote/Virtual Position : No Coverage Area: Norwood, MA office location Find Your Passion and Purpose as a Full-Time Clinical Supervisor / RN, Hospice Salary: $105000 - $120000 / year Schedule: Monday - Friday with administrative on call Reimagine Your Career in Hospice Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Offer Based on Years of Experience What You Need to Know Be the Best Hospice Registered Nurse/RN Team Director You Can Be If you meet these qualifications, we would love to meet you: Associate degree preferred Certified Hospice Nurse (CHPN) preferred Three+ years' experience in hospice, home health, general medical surgery, oncology, or patient population-specific nursing (i.e., geriatrics, pediatric, etc.) Minimum of one year of supervisory experience Possess and maintain valid CPR certification while employed in a clinical role (preferred) Must be a licensed driver who can travel to all business locations Meet the regulations and requirements of the state(s) in which the program provides services Responsibilities: As a Hospice Registered Nurse Team Director, you will : Supervise direct patient and family care team members, in collaboration with program site leadership Responsible for scheduling , payroll, and other administrative duties Ensure all initial assessments and required reassessments are conducted by qualified team members within required time frames, including documentation submissions, and/or synchonization Oversee and support the Interdisciplinary Group (IDG) in development, implementation, and review of the interdicisiplinary plan of care for each patient and family Collaborate with program site leadership memebrs to monitor, manage, and mentor staff in patient care activities, productivity, and documentation per related policies and protocols Pariticpates and promotes Back to Bedside efforts in reinforcing Case Management skills, and knowledge and attitude per protocol for all disciplines Collaborate with site leadership to support staff education efforts Facilitates IDG meetings and provides ongoing IDG Support such as triaging incoming calls, provides caller support and assistance, and performs quality calls Participates in or lead quality improvement activities, including data collection and aggregation as able Reinforces and supports all internal and external communications Our Investment in You Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: Medical, dental and vision coverage Paid time off and paid holidays Professional development opportunities Company-matching 401(k) Flexible spending and health savings accounts Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app P rograms to celebrate achievements , milestones and fellow employees Company store credit for your first AccentCare-branded scrubs for patient-facing employees And more! Why AccentCare? Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.
Benchmark Senior Living

RN - Registered Nurse: Per Diem or Part Time - Skilled Nursing Rehab

$43 - $47 / hour
Join, stay, and grow with Benchmark. Connect with your calling! Payrate: $43 - $47/hr, commensurate with experience Open Shifts: Part time: 3p-11p, Every other Friday Per-diem: all shifts Plus Shift Diffs: Weekends 1st shift - $3.00/hr Weekends 2nd shift - $4.00/hr Weekends 3rd shift - $6.00/hr Weekday 2nd shift - $3.00/hr Weekday 3rd shift - $5.00/hr The Commons in Lincoln is looking for a compassionate Registered Nurse (RN) to join our Skilled Nursing team! As a Registered Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an RN and CPR certification Graduate of an approved RN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred. Previous experience working with the elderly in a paid or volunteer position is highly desirable. As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
Benchmark Senior Living

CNA/HHA - Per Diem

$19 - $20.25 / hour
Connect with your calling ! Join, stay, and grow with Benchmark. We are looking for a compassionate CNA/HHA to join our team! As a Certified Nursing Assistant, your main role will be to deliver care to our residents within a warm, comfortable, and home-like environment. Per Diem all shifts! Hourly rate: $19/hr - $20.25/hr CNA Duties & Responsibilities: Assisting residents with activities of daily living, such as bathing, dressing, grooming, and toileting Documenting care provided and reporting any changes in resident health or behavior to appropriate staff. Engaging residents in meaningful activities and providing emotional support. Utilizing customer service skills to ensure that residents receive exceptional and meaningful care. Other duties as needed. Requirements: Valid CNA/HHA/LNA license required Prior experience in a skilled nursing or assisted living community is preferred but not required Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.
Beth Israel Lahey Health

Nursing Assistant, 6 Central, 24 hours, Nights

$20 - $26.92 / hour
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under supervision of a Registered Nurse, performs basic patient care activities in providing for the personal needs, comfort and safety of patients. Job Description: Essential Duties & Responsibilities including but not limited to: A. Cares for patients as delegated by the registered nurse and completes all aspects of activities of daily living for assigned patients (refer to Delegation Competency for Unlicensed Assistive Personnel). 1. Vital Signs: May take and record the following: · vital signs height and weight oxygen saturation Reports all unusual observations or reactions of the patient to the nurse assigned to the patient or charge nurse. 2. Intake and Output: Collects various specimens for analysis and measures and records intake and output. 3. Activities of Daily Living : Provides patients with personal care and assist with activities of daily living. 4. Clinical Procedures: Performs basic clinical procedures independently or under direct supervision of a nurse. 5. Nutrition: Provides for patient’s nutritional needs including assisting the patient with ordering room service, set up of meal tray, and feeds the patient as required. 6. Safety: Supports a culture of safety and carries out safety interventions for all patients. 7. Infection Control: Adheres to all applicable infection control policies and procedures. 8. Sitter: Assist as patient safety attendant after completion of required competency. 9. Orientation: Assists with orientation of new Nursing Assistant colleagues. 10. Performs additional unit-based activities as assigned. B. Organizational Requirements: Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities. Complies with all Lahey Clinic Policies. Complies with behavioral expectations of the department and Lahey Clinic. Maintains courteous and effective interactions with colleagues and patients. Demonstrates an understanding of the job description, performance expectations, and competency assessment. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participates in departmental and/or interdepartmental quality improvement activities. Participates in and successfully completes Mandatory Education. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: Requires a high school diploma or equivalent Licensure, Certification, Registration : Basic Life Support/BLS Required. New Hires/transfers will have 30 days to obtain BLS certification. Skills, Knowledge & Abilities : Basic ability to read, write and perform basic four-function math. Ability to obtain knowledge of medical terminology, basic personal computer skills, and interpersonal skills. Experience: None. Pay Range: $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
Benchmark Senior Living

LPN - Care Nurse Supervisor

Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a compassionate Licensed Practical Nurse (LPN) to join our team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Part-Time Afternoons 4PM - 10PM Rate: starting at $35Hr. Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.
CareSource

Hybrid Care Coordinator, Massachusetts

$47,400 - $76,000 / year
Job Summary: The Care Coordinator - Massachusetts is the primary point of contact for a stratified panel of members whose role is to assist enrollees in navigating their health care providing care planning and coordination of services, ensuring timely service delivery and prompting continuity of care through coordinated outreach and engagement with members and providers. This role is responsible for routine enrollee outreach, including community-based visits, telephonic or virtual visits, documenting service activities, and supporting administrative functions that enhance member satisfaction. Seeking candidates in South and North Shore, Plymouth County as well as Boston Essential Functions: Serve as the first point of contact for enrollees, including assisting enrollees with understanding health plan processes, appeals and grievances and assist with removing barriers to getting needed services Conducts routine outreach to members and providers to confirm service details, coordinates services with long term services and supports teams, , serves as a health plan subject matter expert and accurately documents care coordination activities. Provides in-person visits to enrollees at least annually, with member consent Maintain open lines of communication with enrollees, as needed based on Enrollee preferences Maintains accurate and timely documentation and internal systems to ensure visibility across teams and continuity of service. Coordinates provider and member scheduling efforts, supports high-volume outreach campaigns, and ensures task completion across multiple systems Identify potential social support or community-based needs Lead the interdisciplinary care team (ICT) for a stratified panel of members, collaborating with team members internal and external to the organization to create an enrollee centered care plan Provide education on plan benefits and service options Serves as a support resource for enrollees and providers, and escalate concerns by coordinating responses and ensuring issues are routed or addressed promptly Collaborates with clinical care managers, behavioral health clinicians, community health workers, providers, and external partners as needed to ensure smooth communication and continuity across care activities Gather and document service-related information during members interaction to support care coordination, service planning, or referral processes Maintain accurate documentation and maintenance of the centralized enrollee records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements Ensure enrollees follow up with providers, including assistance with appointment scheduling and verification of transportation Facilitate communication and information exchange with the member and their providers and community supports Performs any other job related duties as requested. Education and Experience: High School or GED required Two (2) years of experience in healthcare, customer service or a related industry required Competencies, Knowledge and Skills: Basic proficiency with Microsoft Office Suite to include Outlook, Word and Excel Knowledge of Medicaid, Medicare and Managed Care is preferred Customer service focus with exceptional listening, written and verbal communication skills Displays professional phone etiquette Ability to multitask using a variety of computer applications Strong organizational skills Effective problem solving skills with attention to detail Ability to work independently and within a team environment Understanding and supportive of managed care concept Adaptable to a constantly changing environment Able to type (document) and talk (telephonically) simultaneously Licensure and Certification: Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s license record check. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in this position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel greater than 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members Over 50% (Mobile) Routine travel required Compensation Range: $47,400.00 - $76,000.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
Emerson Hospital

Nurse Practitioner Internal Medicine

Job Summary Reporting to the Practice Manager, and under the general supervision and direct collaboration with the Supervising Physician, the nurse practitioner performs duties to assist supervising physicians in a wide range of clinical tasks. Responsible to manage a wide range of inpatient and outpatient duties, as well as emergency situations, while adhering to standard practices and established procedures. This position ensures the quality and safe delivery of care to patients of all ages. Education Minimum Qualifications Advanced Practice Registered Nurse (ARPN) ,Completion of a Masters' Degree or Doctoral Degree Experience 3+ years experience in primary care/family medicine. Licensure And/or Certification Current license as a Nurse Practitioner in the Commonwealth of Massachusetts required. National certification as a Nurse Practitioner required (ARNP) with recertification every five years as required DEA license. BLS healthcare provider required. Must be able to attain and maintain privileges at Emerson Hospital as Nurse Practitioner Skills Computer skills required (EMR is GE Centricity) Understands and is committed to maintaining highest level of confidential information. Demonstrated ability to work effectively independently and as part of a team, in collaborative settings, required. Strong interpersonal communication skills, on the phone and in person Excellent Written And Verbal Communication Skills Required. Excellent customer service skills. Must be able to read, write, and communicate in English. Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical problems. Excellent customer service skills. Must be able to read, write, and communicate in English.