Latest Nursing and Nursing Support Jobs
$120,000 - $150,000 / year
Director of Telehealth Department Clinical Operations — Telehealth Reports To VP of Clinical Operations / Executive Leadership Location Multi-state (Kentucky, West Virginia, Ohio) — remote/hybrid with periodic on-site facility visits Employment Type Full-Time, Exempt Compensation $120,000–$150,000 base salary (planning range; final band subject to internal leveling and market validation) Position Summary CareMed Group is restructuring its telehealth program into a dedicated, rotating clinical coverage model, and launching Chronic Care Management (CCM) and Behavioral Health Integration (BHI) as new care programs. The Director of Telehealth is the single accountable owner of this program: responsible for building and managing the clinical team, redesigning the platform and workflows that support it, launching and overseeing CCM/BHI operations, and ensuring the program meets its coverage, quality, financial, and retention goals. This is a hands-on operational leadership role. The Director will directly supervise a rotating team of Nurse Practitioners/Physician Assistants (FTE and PRN) delivering after-hours and weekend telehealth coverage, chronic care management, and behavioral health integration services across CareMed's partnered skilled nursing, assisted living, and long-term care facilities. Key Responsibilities Program Build & Operations • Own end-to-end build-out and ongoing management of the telehealth program, including the clinical rotation schedule (weekday overnight and full weekend coverage). • Assess and restructure the current telehealth platform and clinical workflows to resolve existing fragmentation and inconsistent coverage. • Directly supervise the clinician team: scheduling, coaching, performance management, and clinical escalation support. • Serve as the primary liaison between the telehealth team, facility partners, and executive leadership on program performance. CCM & BHI Program Ownership • Own the Chronic Care Management (CCM) and Behavioral Health Integration (BHI) program build: patient eligibility screening, enrollment workflows, and patient consent. • Ensure documentation standards and billing accuracy for CCM (CPT 99490, 99439) and BHI (CPT 99484), including correct application of Medicare Part A stay exclusions and place-of-service rules. • Oversee accurate coding and documentation for after-hours telehealth encounters billed under Subsequent Nursing Facility Care codes (CPT 99307–99310). • Monitor CCM/BHI enrollment volume and encounter volume against revenue targets, and adjust outreach or staffing to close gaps. Quality, Compliance & Financial Accountability • Hold the team accountable to chart closure compliance (95%+ within 48 hours) and clinical audit/quality standards. • Track and report on avoidable hospitalization/ED reduction and 30-day readmission rates for the attributed patient population. • Own the program's financial performance: CCM/BHI and encounter revenue versus target, and the program's overall cost-to-revenue ratio. • Ensure all documentation and billing practices meet CMS and payer compliance standards; serve as the point of escalation for coding/compliance questions specific to telehealth, CCM, and BHI. Team Leadership & Retention • Own the retention strategy for the telehealth team: onboarding, workload distribution, escalation support, and culture. • Monitor and manage PRN utilization to ensure sustainable coverage without over-reliance on the backup pool. • Track team turnover and time-to-fill metrics, and proactively address drivers of attrition. Required Qualifications • Active, unrestricted Nurse Practitioner (NP) or Physician Assistant (PA) license in at least one of CareMed's operating states (OK, KY, WV, OH); multi-state licensure or eligibility strongly preferred. • Minimum 5 years of clinical experience in primary care, geriatrics, long-term care, or a related acute/post- acute setting. • Minimum 2–3 years in a clinical leadership, supervisory, or program management role overseeing other clinicians. • Direct experience with telehealth service delivery, including platform-based virtual care in skilled nursing, assisted living, or similar settings. • Working knowledge of CMS billing and documentation requirements for Chronic Care Management, Behavioral Health Integration, and Transitional Care Management. • Demonstrated ability to manage a rotating, multi-shift clinical schedule (including nights and weekends) across multiple states or regions. Preferred Qualifications • Prior experience launching or scaling a CCM or BHI program from the ground up. • Familiarity with Subsequent Nursing Facility Care coding (CPT 99307–99310) and place-of-service billing rules for facility-based populations. • Experience with EMR/telehealth platform selection, configuration, or workflow redesign. • Background in value-based care, quality metrics (QAPI, MDS, star ratings), or population health management. • Experience managing PRN/float staffing pools and rotating shift schedules in a healthcare setting. Knowledge & Skills • Clinical documentation and coding: working fluency in CCM (99490/99439), BHI (99484), and telehealth E/M coding (99307–99310), including eligibility rules (e.g., Medicare Part A stay exclusions). • Staffing & scheduling: ability to design and manage sustainable rotating coverage models, balancing FTE and PRN capacity against coverage demand. • Quality & compliance: comfort operating against KPI targets spanning coverage, quality, financial performance, and team health, not productivity volume alone. • Cross-functional collaboration: ability to work with facility administrators, DONs, billing/compliance teams, and executive leadership simultaneously. • People leadership: coaching, performance management, and a demonstrated commitment to team retention and culture. • Data fluency: comfortable reviewing enrollment, revenue, and quality dashboards, and translating trends into operational decisions. Key Performance Indicators The Director of Telehealth will be evaluated against a defined KPI set spanning four categories, consistent with CareMed's broader retention and value-based care strategy: • Coverage & Operations: shift coverage rate (target 100%); time-to-assessment for acute alerts (within facility-defined SLA). • Quality / Value-Based Care: CCM+BHI enrollment rate; chart closure compliance (≥95%); reduction in avoidable hospitalizations/ED visits; 30-day readmission rate. • Financial: CCM/BHI and encounter revenue versus target; program cost-to-revenue ratio. • Team & Retention: team turnover rate (target below the ~18.5% national hospital average); time-to-fill open roles; PRN utilization rate. Work Environment & Schedule This role is primarily remote/telehealth-based, with periodic on-site visits to partnered facilities across CareMed's multi-state footprint. While the Director is not scheduled into the fixed clinical rotation, availability for occasional escalation support outside standard business hours should be expected given the nature of after-hours coverage oversight. 
$133,600 - $151,626 / year
Deliver high ‑ acuity care beyond the four walls of the hospital. DispatchHealth is proud to partner with Saint Francis Health System through the Saint Francis at Home program, bringing high-quality acute care directly to patients’ homes in the Tulsa market. Together, our teams are expanding access to hospital-level care while creating meaningful clinical opportunities for advanced practice providers who want to be part of an innovative, community-focused model of care At DispatchHealth, our Advanced Practice Providers are redefining acute care, bringing high‑quality, hospital‑level services directly to patients’ homes. If you’re an experienced NP or PA who values autonomy, meaningful patient relationships, and innovative care models, this role offers the opportunity to practice at the top of your license while making a real impact. The DispatchHealth mission and model allow our providers to deliver high-quality and high-value care with exceptional patient satisfaction. Sign on Bonus $10,000 for FT position About the Role We are seeking a Nurse Practitioner (FNP) or Physician Assistant (PA‑C) with acute care experience in Emergency Medicine, Urgent Care, or Internal Medicine to join our growing team. As a field‑based Advanced Practice Provider, you will independently deliver comprehensive care in patients’ homes—conducting assessments, diagnosing conditions, managing treatment plans, and coordinating follow‑up care. You will be fully equipped to treat everything from common illnesses to complex injuries, while providing compassionate, whole‑person care across all age groups. The ideal candidate uses strong critical‑thinking skills, follows evidence‑based standards of practice, proactively identifies and solves problems, adheres to all clinical and safety standards, protocols, and performance metrics, and consistently provides care with compassion, empathy, and cultural competency. What We Offer Flexible 10‑hour shifts (market‑based) 4 shifts per week, including 4 weekend days per month, providing a balance between weekday and weekend scheduling. 1:1 patient ratio; see 4-7 patients per shift Competitive compensation with quarterly and annual bonuses Comprehensive benefits, including CME and license assistance Onsite training and growth opportunities Company vehicle, malpractice, and liability coverage What You’ll Do Perform comprehensive health assessments and diagnose mild to complex illnesses Provide therapeutic interventions including splinting, suturing, wound care, minor procedures, IV fluids, and medication administration Order, perform, and interpret point‑of‑care laboratory studies Analyze diagnostic data to guide treatment plans and ensure continuity of care Educate patients and families on condition management and recovery Navigate difficult conversations related to goals of care and end‑of‑life decisions Communicate effectively with patients, families, medical power of attorney, primary care providers, and care partners Accurately and thoroughly document all patient encounters Adhere to evidence‑based clinical standards, safety protocols, and performance metrics Attend required training sessions and clinical team meetings Drive a DispatchHealth‑branded vehicle to patient homes and deliver care independently Perform additional duties as assigned What You’ll Need Current, unrestricted NP or PA license in the state of practice National board certification (current) Minimum 2 years of APP experience in Emergency Medicine, Urgent Care, Internal Medicine, Hospital Medicine, Family Practice, Cardiac, Pulmonary, or related settings BLS and ACLS certification Prescriptive authority and active DEA (as required by state) Valid driver’s license with clean driving record. Continued employment is contingent upon maintaining an acceptable driving record in accordance with company policy and insurer requirements. Flexibility to work evenings, weekends, and holidays Required availability for at least four (4) weekend days per 28‑day scheduling cycle Requirement to work three (3) holidays annually Graduate degree from an accredited advanced practice program (preferred) Essential Functions Must be able to perform the essential functions of the role, with or without reasonable accommodation While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to drive and sit in a car for long periods of time Ability to drive during the day and at night Ability to climb three flights of stairs while carrying equipment Ability to push, pull, and lift 50 pounds Ability to visually interpret test results Ability to hear with or without accommodation Ability to provide patient care in non-traditional or smaller spaces with limited room for movement Pay Range: $133,600k - $151,626k salary Employment Information This position is field‑based and requires travel within the metro area, with potential travel to other licensed states as needed. Due to the essential functions of this role and the high-risk environment in which work is performed, annual influenza vaccination is a condition of employment. Requests for exemption will be reviewed consistent with applicable law, but due to the nature of this position, accommodations may not be available. Employment is contingent upon verification of identity and authorization to work in the United States. Applicants must be authorized to work in the United States. DispatchHealth does not sponsor employment visas. Position Type: : Full Time Work Place Type: : On-site Category: : Nurse Practitioners & Physician Assistants 
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