RN Telehealth Part-time
Advocate Aurora Health

Telehealth Nurse (RN) - Atrium Health Wake Call Center, Weekender, PT

Advocate Aurora Health Winston-Salem, NC
$38.20 - $57.30 / hour
Department: 12707 Enterprise Corporate - Patient Access & Care Team: NC/GA Nursing Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: 24-hr position. Work remote. (3) 8-hr shifts - Fri, Sat, Sun OR 9a-9p Saturday & Sunday. Holiday rotation. Pay Range $38.20 - $57.30 Major Responsibilities: Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. Utilizes the nursing process to assess, plan, implement, and evaluate care, engaging patients and families from admission to post-discharge. Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. Upholds and promotes a culture of safety. Continuously evaluates patient, team, and unit outcomes, taking action as needed. Administer medications, treatments, and therapies safely and according to clinical protocols and procedures. Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation. Pursues professional development, completes required education, and maintains certifications. Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care. Appropriate delegation to other registered nurses, licensed practical nurse, nurse assistants, and other unlicensed assistive personnel. Maintains accurate, timely EHR documentation. May be required to float to other units, departments, or facilities within the designated service area to meet patient care needs. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. Active, unrestricted registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located Education Required: Graduate of a Board of Nursing approved nursing education program. Knowledge, Skills & Abilities Required: Strong clinical judgment and critical thinking. Time management, prioritization and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. Maneuver foot pedals on carts or machines. Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. Must be able to respond quickly to changes in patient and/or unit conditions. Physical Abilities Testing may be required. Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
RN Telehealth Part-time
The MetroHealth System

Registered Nurse- Telehealth Triage Brooklyn Hts

The MetroHealth System Cleveland, OH
Location: BROOKLYN HEIGHTS Biweekly Hours: 64.00 Shift: 830-5pm, 4 days per week rotating weekends The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary The Telehealth Triage RN is a customer-service focused nursing professional with a strong background managing high volume health-care calls (inbound and outbound) within a centralized contact center setting. Via a telephone information service system provides appropriate health information and hospital service referrals utilizing assessment skills in conjunction with established medical/nursing protocols and department guidelines. Mentors, guides and supports non-medical employees, including training when necessary. At the highest level, creates a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines. Remains receptive to performance feedback and strives to make adjustments to ensure goal attainment. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications Required: Bachelor’s degree of Science in Nursing (BSN) from an accredited school of nursing. Current RN licensure in the State of Ohio. Basic Life Support Certification from the American Heart Association or obtains within 90 days of hire. Experience in a clinical nursing or telehealth setting. Excellent nursing assessment skills. Excellent interpersonal skills. Ability to receive regular coaching and performance feedback. Ability to work collaboratively with peers, leadership and associates. Possess a valid driver’s license and have access to reliable transportation. Willing to travel to other MetroHealth System sites if necessary. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds Preferred: Three years of clinical Nursing experience. Knowledge of personal computers. Experience with client telephone integration and/or patient community education. Recent health care related experience, specifically in medical, telehealth/virtual care, surgical, critical care, or ER nursing. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to remain still for extended periods of time, including sitting and standing. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction, including hearing clearly via a phone headset. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, in-basket, and other communications. Ability to see computer monitor and departmental documents. Ability to use a computer. Ability to read job-related documents.
RN Telehealth Full-time
The MetroHealth System

Registered Nurse- Telehealth Triage Brooklyn Hts

The MetroHealth System Cleveland, OH
Location: BROOKLYN HEIGHTS Biweekly Hours: 80.00 Shift: 11-730am, 5 days per week rotating weekends The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary The Telehealth Triage RN is a customer-service focused nursing professional with a strong background managing high volume health-care calls (inbound and outbound) within a centralized contact center setting. Via a telephone information service system provides appropriate health information and hospital service referrals utilizing assessment skills in conjunction with established medical/nursing protocols and department guidelines. Mentors, guides and supports non-medical employees, including training when necessary. At the highest level, creates a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines. Remains receptive to performance feedback and strives to make adjustments to ensure goal attainment. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications Required: Bachelor’s degree of Science in Nursing (BSN) from an accredited school of nursing. Current RN licensure in the State of Ohio. Basic Life Support Certification from the American Heart Association or obtains within 90 days of hire. Experience in a clinical nursing or telehealth setting. Excellent nursing assessment skills. Excellent interpersonal skills. Ability to receive regular coaching and performance feedback. Ability to work collaboratively with peers, leadership and associates. Possess a valid driver’s license and have access to reliable transportation. Willing to travel to other MetroHealth System sites if necessary. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds Preferred: Three years of clinical Nursing experience. Knowledge of personal computers. Experience with client telephone integration and/or patient community education. Recent health care related experience, specifically in medical, telehealth/virtual care, surgical, critical care, or ER nursing. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to remain still for extended periods of time, including sitting and standing. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction, including hearing clearly via a phone headset. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, in-basket, and other communications. Ability to see computer monitor and departmental documents. Ability to use a computer. Ability to read job-related documents.
RN Telehealth Full-time
UPMC

RN/Telehealth Triage | Full-time

UPMC Williamsport, PA
Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required. Schedule: 8 hour shifts Days / Evenings As scheduled between 7:00 am - 11:00 pm Every other Weekend & Every other Holiday Note: This is not a Remote/Work-From-Home position. Sign-On Bonus!: In addition to competitive pay & our Total Rewards benefits, we are currently offering a $6,000.00 sign-on bonus to eligible RNs with a 2-year commitment. Responsibilities: Provides patient education regarding disease management and medications, and anticipatory guidance and counseling. Provides healthcare recommendations based on assessment of patient needs using approved protocols. Processes prescription refills Know and follow all organizational/departmental policies/procedures Assesses patients by eliciting a focused health history. Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders. Assists with statistical data collection Assume responsibility for personal development and education. Provides healthcare information to patients through telecommunications media using the nursing process. Communicates with other departments and pharmacies regarding patient needs, as necessary. Orders labs/testing and schedules appointments with the office as needed Certificate in Nursing required. 3 years of experience as a Staff RN required. EPIC Experience preferred. Note: This this is not a remote / work-from-home position. Licensure, Certifications, and Clearances: Act 34 Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) - Registered Nurse licensure in the Commonwealth of Pennsylvania required Current Pennsylvania nursing license, or a multistate license issued by an NLC‑participating state. Employees working on an out‑of‑state NLC license who later establish residency in Pennsylvania must apply for a PA Nursing license within 60 days of their residency change. UPMC is an Equal Opportunity Employer/Disability/Veteran
RN Outpatient Telehealth Full-time
University of Cincinnati Health

Ambulatory Telehealth RN, Full Time, First Shift

University of Cincinnati Health Cincinnati, OH
Job Description The Ambulatory Telehealth RN is responsible for providing comprehensive nursing care through remote telehealth services. This position involves patient assessment, triage, care coordination, patient education, population health management, and patient navigation in UC Health ambulatory clinics using telehealth technology. The Ambulatory Telehealth RN plays an integral role in the management of patients’ care and is expected to collaborate with UC Health providers and staff to ensure high quality patient centered care. Location Cincinnati, OH, United States Qualifications Minimum Required: Associate's Degree - Nursing. Preferred: Bachelor's Degree - Nursing. | LICENSE & CERTIFICATION: Current Registered Nurse (RN) license in the state of Ohio. Basic Life Support (BLS) certification preferred. | Minimum Required: 2 years nursing experience, preferred if experience includes a combination of acute or long-term care nursing experience and ambulatory or outpatient nursing experience. Previous experience in telehealth preferred. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Responsibilities PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Patient Assessment & Interventions Conduct initial patient assessments via telehealth platforms. Utilizes the nursing process (assess, diagnose, plan, implement, and evaluate) to address patients’ concerns completely. Monitor patients’ conditions and progress remotely. Manages inbound calls from patients, families, and UC Health care team members. Adheres to established policies and procedures for the nurse triage and/or escalation process. Initiate and implement individualized patient care plans in collaboration with other healthcare providers based on clinical assessments, disease process, and patient’s identified psychosocial needs. Maintains and expands knowledge of nurse telehealth processes and clinical expertise regarding population served Able to recognize abnormal labs or results and collaborate with care team when changes are identified. Anticipate changing needs of patients and families based on care plan and act proactively to reduce delays in care, reduce financial toxicity, and increasing patient satisfaction. Coordinate care plans in collaboration with healthcare providers. Facilitate referrals to specialists and other ancillary health services. Patient Education Educate patients and their families about health conditions, treatment plans, medications, and self-care techniques. Offer guidance on managing chronic conditions and preventative care. Reassess for understanding and re-educate as needed. Supports patients and families in understanding telehealth processes Documents outcomes of patient/family/designee teaching and response appropriately. Documentation & Communication Maintain accurate, timely, and professional documentation of patient interactions utilizing electronic platforms and according to system and departmental protocols. Ensure compliance with regulatory and organizational standards; maintains confidentiality of information and data security. Utilizing MIDAS effectively to report system patient safety concerns. Communicate effectively with patients and healthcare providers regarding test results, treatment plans, and follow-up care. Address patient concerns and provide support and guidance to address questions and concerns via remote platforms. Evaluate needs and escalate patient issues to appropriate team members utilizing technological avenues. Utilizing all technology platforms, collaborates with social workers, dietitians, and other healthcare professionals to address the needs of patients. Documents plan of care reflective of collaborative practice with other health care team members. Follows up with patients as promised and uses “closed loop” communication strategies with patients and healthcare team members. Technology Utilization Utilizes Epic, Microsoft Office Applications, telephone software and hardware throughout the shift to ensure proper execution of responsibilities Proficient in the use of multiple computer and telephone applications to perform job responsibilities Use telehealth technology to conduct video or phone consultations Troubleshoot technical issues with patients and provide basic technical support when necessary. Stay updated on new telehealth technologies and best practices. Leadership & Professional Development Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care as needed and when relevant to telehealth nursing Assists with developing and revising policies and procedures for telehealth nursing practice. Assist with implementing process improvements for telehealth nursing teams Works collaboratively on performance improvement system wide as needed. Demonstrates the telehealth’s nurse role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards. Orientation and other education programs as assigned. Remains current in research to area of clinical nursing practices Participates and contributes to staff meetings
RN Telehealth Full-time
Parkview Health

Telehealth Triage Nurse - RN

Parkview Health Fort Wayne, IN
This position is eligible for a $5,000 sign-on bonus *Once fully trained (6 months to 1 year) option to be remote* Summary Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP’s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system. Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient’s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient’s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment. Education Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation. Licensure/Certification Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process. Experience Minimum of five years’ experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers – hardware and software, and use of an electronic medical record. Other Qualifications Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.
RN Telehealth Full-time
Parkview Health

Telehealth Triage Nurse - RN

Parkview Health Fort Wayne, IN
This position is eligible for a $5,000 sign-on bonus *Once fully trained (6 months to 1 year) option to be remote* Summary Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP’s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system. Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient’s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient’s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment. Education Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation. Licensure/Certification Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process. Experience Minimum of five years’ experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers – hardware and software, and use of an electronic medical record. Other Qualifications Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.
RN Outpatient Pediatric Telehealth Internship
Children's National Hospital

Telehealth Nurse (PRN - as needed) - Pediatric Primary Care

Children's National Hospital Washington, DC
$75,108.80 - $133,099.20 / year
All nursing practice is based on the legal scope of practice, national and specialty nursing standards, Children's National Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. Children's National supports the development of RN relationships within the community; specifically, those relationships associated with the health and wellbeing of the community at large. The nurse provides telephonic clinical assessment, advice, health education and counseling giving appropriate clinical disposition and facilitating referral. The nurse engaging in telenursing practice assesses, plans, intervenes, and evaluates the outcomes of nursing care, using technologies such as the Internet, computers, telephones, digital assessment tools, and telemonitoring equipment. This position is on-site at Children's National Shepherd Park located at 7125 13th Place NW, Washington, DC 20012. Minimum Education BSN (Required) Minimum Work Experience 5 years RN experience (Required) Required Skills/Knowledge The licensed Registered Nurse will successfully complete the hospital and nursing orientation at Children’s National. Have basic computer skills (Experience with Microsoft® Windows operating system database and word processing software required -such as 30 wpm). Ability to handle multiple line phone. clinical knowledge in disease, prevention, wellness, health risk assessment, self-care management, and health education. Demonstrate effective prescription management skills. Application of the nursing process in telehealth care. Delivery of culturally sensitive, age-specific care to identified populations. Assessment and provision of care using telecommunication devices. Use of the clinical decision support tools. Demonstration of problem-solving, prioritization, collaboration, and customer relation skills. Communication skills: including effective listening, negotiation, counsel and crisis management. Knowledge and appropriate use of internal and external resources (people, services, and materials.) Prevention and reporting of unusual occurrences and adverse events. Required Licenses And Certifications Registered Nurse in District of Columbia (Required) Cardio-Pulmonary Resuscitation (CPR) (Required) Certified Pediatric Nurse (CPN) (Required) Functional Accountabilities Telehealth nursing or Ambulatory Nursing (Preferred) Tele-Health Nursing Demonstrate appropriate and efficient use of department specific equipment/software necessary to perform role (multi-feature telephones, automatic call distribution (ACD), keyboard skills, Windows and call processing software, fax, copier, etc. Comply with call/email management standards. Demonstrate thorough knowledge of the program’s identified top 10 triage/ symptom guidelines. Manage clinical calls/emails using the nursing process; document caller encounters in the system. Be able to manage and document calls if computer system is down. Achieve telehealth and other applicable national certifications. Leadership Contribute to Magnet re-designation as evidenced by independent involvement or leadership in: committees, task forces and/or community outreach. Communicate plan of care and ability to advocate to meet patients’ needs; make suggestions for resolution of system issues. Role model procedures for escalation of issues, utilize chain of command. Demonstrate proper use of identified hand off processes; follow up on inconsistent practice related to handoff. Demonstrate a collegial and respectful relationship with peers, physicians and other departments. Take the lead to implement change and support management decisions. Structural Empowerment Maintain regulatory requirements e.g. license, BLS. Initiate professional activities to enhance nursing practice; provide telephonic and electronic clinical assessment, advice, health education and counseling - giving appropriate clinical disposition and facilitating referral. Engage in active review of peers giving constructive feedback through timely participation in evaluations. Serve as a resource as needed and know when to escalate to next level. Professional Practice Analyze assessment data gathered from patient and family to ensure completion of database and plan of care within identified timeframes. Role model excellent clinical skills with complex patients; care reflects analysis of patient status and appropriate interventions. Direct prioritization and organization for complex patient with rapidly changing needs. Anticipate and proactively plan for educational needs verified with patient and family throughout the hospital/outpatient stay and prior to discharge. Role Models caring in all encounters with patient and family as evidenced by feedback from parents and an increase in patient satisfaction scores Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Program Improvement Initiate ways to improve operations through quality improvement and implement related solutions. Identify self-learning needs and take initiative to meet those needs. Serve as a resource for current, new information or changes in specialty area. Care incorporates best practices based on benchmarks and evidence within the literature. Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service Anticipate and responds to customer needs; follows up until needs are me Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Primary Location District of Columbia-Washington Work Locations Shepherd Park & RDI Job Nursing Organization Goldberg Cntr Cmnty Ped Hlth Position Status R (Regular) Shift Variable Work Schedule Mon-Fri 0730-2000, Sat 0800-1630 Job Posting Mar 23, 2026, 7:23:58 PM Full-Time Salary Range 75108.8
RN Outpatient Telehealth Full-time
University of Cincinnati Health

Ambulatory Telehealth RN, Neurology, Full Time, First Shift

University of Cincinnati Health Cincinnati, OH
Job Description The Ambulatory Telehealth RN is responsible for providing comprehensive nursing care through remote telehealth services. This position involves patient assessment, triage, care coordination, patient education, population health management, and patient navigation in UC Health ambulatory clinics using telehealth technology. The Ambulatory Telehealth RN plays an integral role in the management of patients’ care and is expected to collaborate with UC Health providers and staff to ensure high quality patient centered care. Location Cincinnati, OH, United States Qualifications Minimum Bachelor's Degree - Nursing. | LICENSE & CERTIFICATION: Current Registered Nurse (RN) license in the state of Ohio Required: Experience in managing the care of people with neurological illness, especially epilepsy. Optional: Experience in managing the care of people using Integrative Medicine methods. Optional: Experience in outpatient management and coordination of patients in an epilepsy center. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Responsibilities Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Patient Assessment & Interventions Conduct initial patient assessments via telehealth platforms. Utilizes the nursing process (assess, diagnose, plan, implement, and evaluate) to address patients’ concerns completely. Monitor patients’ conditions and progress remotely. Manages inbound calls from patients, families, and UC Health care team members. Adheres to established policies and procedures for the nurse triage and/or escalation process. Initiate and implement individualized patient care plans in collaboration with other healthcare providers based on clinical assessments, disease process, and patient’s identified psychosocial needs. Maintains and expands knowledge of nurse telehealth processes and clinical expertise regarding population served Able to recognize abnormal labs or results and collaborate with care team when changes are identified. Anticipate changing needs of patients and families based on care plan and act proactively to reduce delays in care, reduce financial toxicity, and increasing patient satisfaction. Coordinate care plans in collaboration with healthcare providers. Facilitate referrals to specialists and other ancillary health services. Patient Education Educate patients and their families about health conditions, treatment plans, medications, and self-care techniques. Offer guidance on managing chronic conditions and preventative care. Reassess for understanding and re-educate as needed. Supports patients and families in understanding telehealth processes Documents outcomes of patient/family/designee teaching and response appropriately. Documentation & Communication Maintain accurate, timely, and professional documentation of patient interactions utilizing electronic platforms and according to system and departmental protocols. Ensure compliance with regulatory and organizational standards; maintains confidentiality of information and data security. Utilizing MIDAS effectively to report system patient safety concerns. Communicate effectively with patients and healthcare providers regarding test results, treatment plans, and follow-up care. Address patient concerns and provide support and guidance to address questions and concerns via remote platforms. Evaluate needs and escalate patient issues to appropriate team members utilizing technological avenues. Utilizing all technology platforms, collaborates with social workers, dietitians, and other healthcare professionals to address the needs of patients. Documents plan of care reflective of collaborative practice with other health care team members. Follows up with patients as promised and uses “closed loop” communication strategies with patients and healthcare team members. Technology Utilization Utilizes Epic, Microsoft Office Applications, telephone software and hardware throughout the shift to ensure proper execution of responsibilities Proficient in the use of multiple computer and telephone applications to perform job responsibilities Use telehealth technology to conduct video or phone consultations Troubleshoot technical issues with patients and provide basic technical support when necessary. Stay updated on new telehealth technologies and best practices. Leadership & Professional Development Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care as needed and when relevant to telehealth nursing Assists with developing and revising policies and procedures for telehealth nursing practice. Assist with implementing process improvements for telehealth nursing teams Works collaboratively on performance improvement system wide as needed. Demonstrates the telehealth’s nurse role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards. Orientation and other education programs as assigned. Remains current in research to area of clinical nursing practices Participates and contributes to staff meetings
RN Telehealth Per Diem
Health & Hospital Corporation

Telehealth Registered Nurse - PRN

Health & Hospital Corporation Indianapolis, IN
Division: Eskenazi Health Sub-Division: Hospital Req ID: 25117 Schedule : PRN/Per Diem Shift : Varied Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary The TeleHealth Registered Nurse upholds the essential function(s) of directing and maintaining the efficient workflow of all Connections’ triage nurse operations. These functions include, but are not limited to, assessing needs and clinical options of patients, facilitating referrals to various primary care providers, specialists, healthcare facilities, or community resources, and performing a variety of operational, clerical, and patient focused service duties. This position independently functions as a practitioner while providing clinical assessments. This positon demonstrates problem solving, decision-making, and critical thinking skills. This position is patient and employee facing within the Eskenazi Health system and the role requires that the TeleHealth Registered Nurse always maintain positive customer and employee interactions. This position reports to the Connections’ Integrated Care Supervisor, RN Essential Functions and Responsibilities • Proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values. • Triages and documents incoming calls from patients. • Assesses needs and clinical options, and facilitates referrals to various primary care providers, specialists, healthcare facilities and community resources. • Independently functions as a practitioner while providing total assessments. Demonstrates problem solving, decision making and critical thinking skills. Initiates actions to ensure continuity and effectiveness of patient care. • Performs the role of Charge Nurse, and Supervisory Nurse • Establishes and reviews priority order for his/her own activities and others under his/her supervision, in addition to all call center activities. • Recognizes and intervenes appropriately in situations that place callers/patients/families at risk; provides rationale/explanation for care advice given. • Ensures telephone triage nursing practice is regulatory compliant. • Demonstrates understanding of pharmacology. • Advocates and maintains patient/individual rights. • Alters activities/behavior to ensure adequate age-appropriate care to patients served (i.e. adolescent, geriatric, pediatric, neonatal, and adult). • Recommends the suggested medical follow-up and provides health information to educate the patient/caller in his/her healthcare. • Schedules patient appointments in EPIC system. • Utilizes interpersonal communication strategies/skills to achieve desired outcome with patients/families and others. • Responds to others in a positive, constructive, timely and courteous manner. • Functions effectively as a team member and responds to change in a constructive manner. • Responsible for self-learning and supports learning experience for others. • Assists in answering incoming calls. Job Requirements • Minimum 4 years clinical nursing experience. • Must be proficient in computer use. • Active Indiana Registered Nurse license Knowledge, Skills & Abilities • Effective communication skills, knowledge of disease processes, and normal growth and development for all age groups in order to ascertain an accurate understanding of the client’s symptoms. • Must demonstrate strong listening skills to identify the level of comprehension and the verbal clues that patient is giving regarding pain, anxiety and fear. • Critical thinking skills plus the ability to handle stressful situations, and the capacity to function independently. • Must have varied clinical experience. • Ability to document meticulously; detail-oriented. • Must be able to determine the severity of the caller’s complaint using a series of algorithms developed though a coordinated effort of physicians and nurses. Direct the caller to the appropriate emergency services as necessary, recommends the suggested medical follow-up based on their assessments and established triage protocols, and provides health information. • May be required to complete follow-up calls to high-risk patients to assess changes of status or to ensure that the patient sought the appropriate treatment. • Must pass annual competency exams as required • Must be able to prioritize job functions so that the most critical issues are handled first. • Must be able to multitask • Must have good communication skills when dealing with superiors and physicians. • Must have good technical and typing skills Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.